Delivery Manager

Delivery Manager, Product & Strategy (Hybrid – Austin, TX) 

Location: Austin, TX (Hybrid, 2–3 days/week onsite on South Congress Ave) 

Reports To: Product & Strategy Leader 

Compensation: Competitive base + benefits 

About Us 

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving 12+ vertical markets. Our mission is to help communities, organizations, and businesses thrive by delivering industry-focused, purpose-built technology. 

With our new headquarters on South Congress in Austin, we’re entering an exciting phase of innovation and expansion. We embrace disciplined execution, responsible use of AI, and a culture that rewards clarity, accountability, and outcomes. 

About This Role 

Togetherwork is seeking a Delivery Manager to support the Product & Strategy organization by driving executional excellence across high-priority, cross-functional initiatives. This role is a key connector between strategy and execution—ensuring our most important projects move forward with alignment, predictability, and measurable impact. 

You’ll partner closely with Product, Engineering, Design, Marketing, and Business Operations to track progress, surface risks early, and deliver visibility to leadership. Ideal candidates bring operational rigor, strong communication skills, and a demonstrated ability to use AI-driven tools to improve predictability, reporting, and decision-making. 

This is a high-impact role for someone who thrives in a dynamic, collaborative environment and takes ownership for ensuring teams deliver quality outcomes on time and with confidence. 

What You’ll Do 

• Manage end-to-end delivery for strategic initiatives from concept through launch. 

• Maintain detailed delivery plans, milestones, timelines, and cross-functional interdependencies. 

• Lead delivery reviews and provide clear updates, risk summaries, and progress reports. 

• Identify risks early, define mitigation paths, and escalate blockers proactively. 

• Build and maintain dashboards and delivery metrics for leadership visibility. 

• Partner with Product Managers and Engineering leads to improve delivery predictability and quality. 

• Support go-to-market readiness efforts and post-launch retrospectives to drive continuous improvement. 

• Ensure alignment across Product, Engineering, Marketing, and Operations throughout the delivery lifecycle. 

What You’ll Bring 

• 3–5 years of experience in delivery management, project management, or program operations within SaaS or technology organizations. 

• Proven ability to manage multiple initiatives with clarity, structure, and follow-through. 

• Strong communication skills and the ability to align diverse stakeholders around shared goals. 

• Experience using AI tools, data visualization platforms, and reporting software to enhance delivery outcomes. 

• Demonstrated examples of leveraging AI to streamline operations, identify patterns, or improve decision-making. 

• Familiarity with tools such as Agentic AI, ChatGPT, Fathom, Aha!, Jira, Monday.com, Confluence, Salesforce, and Smartsheet. 

• A proactive, ownership-oriented mindset with the ability to operate autonomously. 

Why This Role 

Impact: Ensure Togetherwork’s most strategic initiatives are delivered on time, on scope, and with measurable results. 

Challenge: Coordinate across functions, manage complex dependencies, and bring structure to ambitious product and business initiatives. 

Ownership: Drive project clarity and operational discipline from planning through execution and post-launch evaluation. 

Collaboration: Work at the center of Product, Engineering, and cross-functional teams to ensure seamless delivery. 

Key Success Measures 

• On-time, high-quality delivery for strategic initiatives. 

• Improved delivery predictability and reduction of risk incidents. 

• Strong cross-functional coordination and leadership satisfaction with visibility. 

• Measurable business and customer impact of launched initiatives. 

Compensation & Benefits 

Base Salary: Competitive 

Benefits Include: 

• Medical, dental, and vision insurance 

• 100% employer-paid short- and long-term disability 

• Basic life insurance 

• 401(k) with 100% company match up to 4% 

• Flexible paid personal/vacation time built on trust 

• 10 annual sick days 

• 10 company-paid holidays 

• 6 weeks paid parental leave 

Inclusion & Diversity 

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.