Associate General Counsel (Remote- US Based)

Job Summary 

Are you a skilled legal professional seeking an exhilarating career opportunity? Look no further! We are on the lookout for a dynamic and experienced Associate General Counsel to join our rapidly growing organization.

Responsibilities 

  • Offer daily guidance and support to business partners on various intricate corporate matters, such as mergers and acquisitions, corporate transactions, and compliance issues.
  • Create, assess, and negotiate intricate commercial contracts and agreements, including those related to SaaS technology.
  • Provide insights on corporate legal rights, identify potential legal risks, and contribute to the formulation of effective business strategies.
  • Work closely with business partners to negotiate contracts with both customers and vendors.
  • Stay informed about the organization's operations and legal documentation to ensure a comprehensive understanding of relevant aspects.

Requirements 

  • A minimum of 6+ years of experience in corporate transactions and business law at a reputable law firm or corporate environment; preference given to AmLaw 200 experience
  • Proven experience with business law, corporate law, and commercial transactions
  • Proactive mindset, strong analytical skills, and the ability to work both independently and collaboratively within a team environment.
  • Excellent analytical and problem-solving skills, with ability to provide strategic, business-oriented practical advice and solutions
  • Ability to multi-task, with flexibility to manage changing priorities and projects under time constraints
  • High attention to detail, organization, efficiency and preparedness
  • Proficiency in drafting agreements
  • Strong knowledge of technology industry preferred
  • Juris Doctor (JD) degree from an accredited law school
  • Admission to a state bar

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $170,000- $180,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here

Customer Success Specialist (Remote- US Based)

Job Summary 

As the Customer Success Specialist for the Inner Circle Program, you will play a pivotal role in increasing the retention and upgrade rates of our exclusive program. This position involves overseeing the engagement tracking system, ensuring members achieve key milestones, and identifying opportunities for upgrades as their businesses thrive. You'll work closely with the Inner Circle Program Manager to drive success and deliver unparalleled value to our members.

Responsibilities 

  • Lead the implementation of effective renewal and upgrade sales systems.
  • Engage with members through calls, addressing pause/cancel, renewal, off-pause, and upgrade inquiries.
  • Analyze engagement data, proactively addressing lower engagement through various communication channels.
  • Spearhead accountability initiatives for high-risk accounts.
  • Encourage member attendance at key retention events and identify areas for program improvement.
  • Maintain meticulous records, ensuring the accuracy and effectiveness of engagement tracking systems.
  • Provide ongoing support to members in Inner Circle Facebook groups.

Requirements 

  • Excellent communication, interpersonal, and coaching skills.
  • Strong organizational and project management abilities.
  • Familiarity with CRM systems and sales data analysis.
  • Understanding of sales best practices and techniques.
  • Ability to thrive in a fast-paced environment, managing multiple priorities.
  • Detail-oriented with a track record of following through on systems.
  • 3+ years of sales or customer success experience.

Preferred Qualifications

  • Bachelor's degree in business, sales, or a related field.
  • Experience in coaching and/or the dance industry.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $50,000 - $55,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice: Click Here

Alumni Communications Consultant (Remote- US Based)

Job Summary 

Are you ready to embark on a dynamic journey as an Alumni Communications Consultant, driving impactful direct-mail campaigns, annual initiatives, and alumni relations programs? We're thrilled to announce an immediate opening for an enthusiastic, organized, and ambitious professional to join our team! As an Alumni Communications Consultant, you'll play a pivotal role in fostering relationships with clients, aiding them in achieving their communication and fundraising milestones.

Responsibilities 

Client Communication

  • Cultivate and maintain strong relationships with clients, understanding their short-term and long-range goals.
  • Collaborate with clients to strategize schedules, content, and messaging for engaging alumni communications.
  • Prompt undergraduate and alumni volunteers for contributions to newsletters.
  • Proofread mailings in collaboration with clients.
  • Offer guidance to clients on fundraising and communication best practices.
  • Address client concerns and inquiries promptly via email and conference calls.

Project Management

  • Efficiently collect and organize content for newsletters.
  • Coordinate the production of client publication materials, including newsletters, solicitations, invitations, and more.
  • Oversee the progress of client publications and perform internal reviews.
  • Supervise the distribution of clients' mailings through external vendors.

Database & Gift Management

  • Research, solicit, and update clients' member information to maintain database integrity.
  • Track and analyze donor gifts, solicitation results, and other relevant data.
  • Generate insightful fundraising reports to illustrate solicitation results.
  • Keep internal reporting updated with fundraising outcomes.

Internal Tasks

  • Engage in weekly meetings with supervisors to review mailings and team tasks.
  • Contribute to department projects as needed.
  • Maintain positive and friendly interactions with clients and co-workers.

Requirements 

  • BA/BS degree or equivalent, with four years of fundraising experience in a non-profit setting.
  • Self-motivated with critical thinking and problem-solving abilities.
  • Exceptional organizational and project management skills.
  • Proven track record of successfully leading multiple projects concurrently with meticulous attention to detail.
  • Excellent verbal and written communication skills.
  • Confidence in directing clients through various channels, including email, phone, and video conferencing.
  • Proficiency in Microsoft 365, Excel, and PowerPoint.
  • Background in business, marketing, communications, or a related field.
  • Experience with collegiate fraternities or sororities is beneficial but not mandatory.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $40,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice: Click Here

Product Owner (Remote- US Based)

JOB SUMMARY

Are you ready to bridge the gap between customer dreams and technical wonders? Togetherwork is seeking a dynamic Technical Product Manager/Owner to lead the charge in transforming ideas into applications that customers will love. This role is not just about managing products; it's about shaping the future and being the voice that guides us to new heights!

RESPONSIBILITIES

  • Uncover the hidden gems of customer needs and translate them into magical product requirements that set the stage for unparalleled innovation.

  • Align requirements into a symphony of product milestones, ensuring that our roadmap is a thrilling journey toward success.

  • Assess and conquer technical risks with the confidence of an explorer, working closely with internal teams to ensure seamless implementation that exceeds expectations.

  • Define success criteria that become the benchmark for testing and product acceptance, ensuring our creations not only meet but exceed the expectations of our customers.

  • Facilitate the creation and maintenance of epic product documentation, telling the story of our products in a way that captivates both internal teams and stakeholders.

  • Be the voice of our products! Serve as a product evangelist and subject matter expert, not only within our organization but also to the broader technical and developer community.

  • Evaluate feature adoption through metric-driven analytics, shaping the future of our products with data-driven insights.

 REQUIREMENTS

  • 2+ years of experience in Business Systems/Software, preferably in a Product Management role, showcasing your ability to turn ideas into reality.
  • Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence), navigating the product development landscape with finesse.
  • Experience in technology/solutions consulting and cloud technologies, guiding us through the technological frontier.
  • Understanding of the full software development lifecycle, from requirements through deployment, demonstrating your mastery of the craft.
  • Proven ability to influence and lead cross-functional teams, turning collaboration into a symphony of success.
  • Excellent troubleshooting, analytical, and technical skills, ensuring that challenges are conquered with finesse.
  • Excellent written and verbal communication skills, coupled with the ability to present customer and industry presentations that captivate.
  • Detailed, results-oriented, with strong organizational skills to navigate the fast-paced, dynamic environment.
  • Experience building customer facing B2B software products 

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $105,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here

Senior Quality Assurance Analyst (H)

Job Summary:

The Quality Assurance Analyst is responsible for creating an end-to-end test plan, executing the plan, and managing all activities in the plan to ensure that all the objectives are met, and that the solution works as expected.  

Responsibilities: 

  • Review functional and design specifications to ensure full understanding of deliverables. 
  • Work closely with subject matter experts, product owners and developers to understand project requirements thoroughly.  
  • Translate these requirements into clear and detailed test cases ensuring all critical scenarios are covered.  
  • Collaborate with Product Owners, Developers and other QA team members as required on acceptance criteria that need to be tested.  
  • Identify test requirements from specifications, map test case requirements and design test coverage plan. 
  • Develop, document, and maintain manual and automated functional test cases  
  • Participate in daily stand-ups, sprint retros, planning meetings, and team meetings 
  • Execute automated test suites regularly and analyze the test results.  
  • Provide detailed reports on test outcomes highlighting any defects or issues discovered during testing.  
  • Work closely with developers and offshore SDETs and consistently meet sprint commitments and improve overall processes.  
  • Integrate automated tests into the CI/CD pipeline using AWS/Gitlab pipelines to ensure seamless and automated testing throughout the software development life cycle.  
  • Identify any potential quality issues per defined process and escalate potential quality issues immediately to management. 
  • Triage bugs or issues reported by staff 
  • Ensure that validated deliverables meet functional and design specifications and requirements 
  • Isolate, replicate, and report defects and verify defect fixes. 

Requirements: 

  • Bachelor’s degree in computer engineering or similar technical field required  
  • 5+ years of technical expertise in implementing industry standard testing methodology and tools  
  • At least 5 years of experience with all phases of testing: System, Integration, Automation and User Acceptance Testing 
  • Competency in one or more of the following languages: Java, JavaScript, Typescript, VB.NET/VBScript, C#, Python, SQL etc. 
  • Solid understanding of web applications: HTML, PHP, CSS, JavaScript, AJAX, HTTP protocol, cookies/sessions, browser differences, web services  
  • Understanding of services (example: REST), JSON and XML data formats  
  • Experience with manual and automated testing (experience with TestComplete is an asset)
  • Excellent client service and communication skills
  • Ability to understand and create test plans from specifications or verbal communications
  • High work standards-work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management
  • Personal management skills-accountability, self-management, adaptability, creativity, initiative, implementation skills, and problem solving
  • Continuously improve test processes and suggest improvements to how software is designed and built.  

Skills: 

  • Excellent client service and communication skills 
  • Ability to understand and create test plans from specifications or verbal communications 
  • High work standards-work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management 
  • Personal management skills-accountability, self-management, adaptability, creativity, initiative, implementation skills, and problem solving 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 The Company offers a comprehensive employee benefits program, including:

  • Personal training plans and professional development opportunities 
  • Flexible work hours 
  • Focus on work/life balance
  • A modern, creative and open concept office 
  • Social Committee Events
  • Innovative culture, including hack weeks for everyone 
  • Basic Life Insurance for employees and dependents 
  • Standard Group Medical & Dental Benefits 
  • AD&D/STD/LTD
  • Extended Health coverage
  • Family Responsibility Leave 
  • Group RSP (Retirement Savings Plan) with 100% company match up to 4% of base salary
  • Group TFSA (Tax Free Savings Account)
  • 15 vacation days annually 
  • 12 paid holidays annually
  • Profit Sharing 
  • Remote work
  • Wellness benefit

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here

Accounting Intern (Onsite-Columbus, GA)

NOTE: This role is onsite in Columbus, GA, United States

Job Summary

The Accounting Intern position supports the team by providing data entry and bookkeeping support in the Accounts Receivable, Accounts Payable, Cash Management, and Financial reporting areas of our business. This position is expected to take initiative in learning our software and working with different managers to assist with various projects.

Responsibilities

Management Assistance

  • Perform data entry tasks to assist the Accounts Receivable Manager on monthly invoicing of clients accounts and general billing issues
  • Enter clients vendor invoices and other data entry to assist the Accounts Payable Manager with expense tracking and timely payment of the client vendor invoices
  • Record cash transactions and reconcile client bank accounts monthly.

Requirements

  • Pursuit of a Bachelor’s Degree in Accounting
  • Completion of 200 level accounting course
  • Available to work a minimum of 15 hours per week
  • Available to work for at least 3 consecutive school semesters
  • Strong analytical and problem-solving skills
  • Ability to deal with variety of options in varying situations
  • A high degree of attention to detail
  • Skill adaptability to meet changing job conditions
  • Have a knowledge of accounting and bookkeeping principles
  • Beginner knowledge of budgets and bank reconciliations
  • Develop documents following a prescribed format
  • Understand complex, multistep written and oral instructions
  • Excellent written and oral communication skills
  • An unquestionable work ethic and the ability to accomplish established goals
  • Ability to manage resources
  • The ability to concentrate for extended periods (several hours) with interruptions
  • Professional in appearance and presentation to client

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $13.00- $15,00 USD hr

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice: Click Here

Project Manager (Remote US-Based)

Job Summary 

A Project Manager at Togetherwork is responsible for the day-to-day management of assigned projects, including assignment and monitoring of tasks with internal resources. The Project Manager will work across multiple business areas to manage both the technical aspects and business deliverables. A successful candidate will ensure successful delivery of project goals, form strong relationships with all project stakeholders, provide project status updates and resolve project related issues and concerns.  This includes, but is not limited to, the following:

Responsibilites 

  • Responsible and accountable for delivering large projects on-time, on-budget and meeting the functional and quality specifications
  • Identify and schedule resources needed to complete work and collaborates with resource manager(s) to assemble appropriate skills/teams
  • Manage the delivery of services using internal company systems and associated standard operating procedures and processes
  • Assist clients in the exploration of business process improvement opportunities utilizing Protech solutions
  • Facilitate service delivery through direct contribution, coordination of Protech resources and/or escalation as necessary
  • Communicate with internal and external stakeholders to ensure proper attention and resources are provided throughout the service delivery lifecycle, including Protech’s change management processes
  • Monitor progress of multiple projects and provide timely and accurate reporting of such progress, and exceptions to stakeholders and executive leadership

 

 

  • Project Management Certification (CAPM or PMI)
  • Thorough understanding of project management phases, techniques and tools
  • Outstanding grasp of information technology concepts and processes
  • Proven success leading complex projects or initiatives that include responsibility for managing budget and deadlines
  • Ability to perform other essential duties necessary to manage projects through completion on time and on budget
  • Bachelor’s degree from an accredited college or university
  • A team player who can motivate others in a positive manner
  • Excellent written and verbal communication skills
  • Focus on delivering value and exceptional customer experiences
  • Fluent in Microsoft technologies including Windows, Office and Project.
  • Knowledge of Microsoft CRM/Dynamics 365 core concepts is desirable

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $ 90,000 - $95,000 USD per year

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here

Client Solutions Manager – (Remote- US Based)

*Prior nonprofit experience is essential for consideration for this position.

Job Summary

Are you ready to take the lead in driving technological innovations for some of the world's most impactful nonprofit organizations? Join Togetherwork, where we pride ourselves on delivering cutting-edge solutions across diverse industries. We are on the lookout for a dynamic and passionate full-time Project Manager to work remotely within the U.S. and collaborate with our talented team on transformative technical solutions.

As a Project Manager with us, you'll be instrumental in revolutionizing digital fundraising and advocacy programs for organizations like the ASPCA, International Rescue Committee, Drug Policy Alliance, and the ACLU. We're seeking someone with superior client service skills, a knack for breaking down complex software projects, and a genuine curiosity for all things technical. Former developers/producers are more than welcome!

Responsibilities

  • Be the lead point of contact for clients, overseeing large-scale software implementations, system integrations, and other tech consulting projects.
  • Collaborate with design firms, CRM consultants, and ESP specialists to deliver comprehensive solutions to clients.
  • Develop internal and client-facing project timelines, milestones, budget reports, technical requirements, and user documentation.
  • Guide clients in making complex technical decisions aligned with business goals and strategic objectives.
  • Manage and inspire a team of developers and producers to ensure timely and budget-friendly project delivery.
  • Provide clients with top-notch customer service throughout the project life cycle.
  • Ensure projects align with SOW deliverables and budget.

Requirements

  • Experience working for a nonprofit organization 
  • Knowledge of fundraising, online marketing, & social media strategies.
  • Experience with development and implementation of new projects, including Salesforce and internal system integrations.
  • Ability to manage multiple client engagements simultaneously while delivering exceptional customer service.
  • Proficiency in CMS, eCRM, Blogs, fundraising, ESPs, and advocacy software.
  • Strong attention to detail, organization, and ability to lead multi-functional teams.
  • Independence and discipline for remote work.
  • Creative thinking and problem-solving skills.

Preferred, but not required

  • Project management experience in client-facing software implementation/delivery across all SDLC levels.
  • Comfort and confidence in configuring and navigating CMS platforms like Drupal.
  • Salesforce implementation/administration experience, especially with Non-Profit Success Pack (NPSP) or NGOC.
  • Familiarity with Microsoft 365 tools.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $80,000- $100,000 USD per year

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice: Click Here

Customer Support Team Lead (Remote- US Based)

Job Summary 

The Customer Support Team Lead at Gingr is a vital role that entails overseeing our customer support operations and actively contributing to the team. This position involves collaboration with the Customer Support Manager and other Team Leads to deliver superior customer service through phone, email, and chat.

Responsibilities 

  • Oversee daily operations of the Customer Support Team, including management of Tier 1, Tier 2, and Tier 3 support agents.
  • Act as a senior agent, ensuring customer satisfaction and resolving complex issues across all tiers.
  • Mentor, coach, and provide training to the support staff; oversee performance reviews.
  • Serve as the primary contact for customer escalations and coordinate with Product and Development teams for software issues.
  • Manage and analyze incoming support inquiries, maintaining performance metrics.
  • Engage in the hiring, onboarding, and offboarding processes for team members.
  • Work with the Learning & Knowledge Specialist to develop training materials for new team members.
  • Continually assess and improve support processes and documentation.
  • Assist in the creation and maintenance of customer self-service resources.

Requirements 

  • 3-5 years of customer-facing experience, with a focus on customer support.
  • Proven leadership skills; experience in managing people across various tiers of customer support.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and analytical mindset.
  • Capable of multitasking and maintaining efficiency under pressure.
  • Results-oriented, adaptable, and thriving in a fast-paced environment.
  • Team player with a patient, positive, and proactive approach.
  • High School Diploma or equivalent required.
  • Prior experience in the pet-care industry is highly valued.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $50,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

CCPA Disclosure Notice: Click Here

Business Analyst – 2nd shift

Note: This is a 2nd shift position Sun-Thur 1:30 - 9 pm CST. Applicants must reside in Manitoba.

Job Summary

Are you ready to join an exciting team that thrives on innovation and collaboration? We are seeking a dynamic Business Analyst to play a key role in gathering and defining client requirements, working closely with our Solutions Architect and development team to deliver top-notch solutions. This is a 2nd shift position, with working hours overlapping the Australian time zone.

Responsibilities

  • Plan and execute small to large client projects, ensuring successful delivery.
  • Identify and assess clients' business requirements, defining the scope of work.
  • Document detailed requirements for the development team, breaking them down into manageable stories.
  • Collaborate with Solutions Architect and development team to create effective solutions.
  • Review completed solutions to confirm requirements are met and present them to stakeholders.
  • Work with 1st shift Business Analysts to review and enhance standards.
  • Collaborate with customer, development leads, and Data Migration Analyst to ensure project success.
  • Participate in 2nd shift Scrum meetings, following SCRUM standards and processes.
  • Willingness to travel and meet with clients across North America, Australia, and the UK.

 Requirements

  • Completion of post-secondary education in Computer Science, Business Administration, or equivalent of 5 years BA experience.
  • Strong client service and communication skills, with the ability to understand clients' needs.
  • Proven experience in high-level planning, problem-solving, and analysis.
  • Minimum 1 year of Agile environment experience, including Agile, Scrum, and Kanban.
  • Minimum 1 year of consulting across cultures with experience in JIRA or similar software.
  • Experience working with nearshore teams and a demonstrated ability to analyze and interpret data.
  • Exceptional organizational skills, ability to handle multiple tasks simultaneously, and a natural curiosity.
  • Quick learner with analytical skills, capable of conceptualizing, designing, and documenting new features.
  • Sound decision-making and prioritization skills with high work standards and ethics.
  • Familiarity with the Office 365 suite.

 Preferred 

  • Experience working with unions is a plus.
  • Previous experience with database or technology skills.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Personal training plans and professional development opportunities 
  • Flexible work hours 
  • Focus on work/life balance
  • A modern, creative and open concept office 
  • Social Committee Events
  • Innovative culture, including hack weeks for everyone 
  • Basic Life Insurance for employees and dependents 
  • Standard Group Medical & Dental Benefits 
  • AD&D/STD/LTD
  • Extended Health coverage
  • Family Responsibility Leave 
  • Group RSP (Retirement Savings Plan) with 100% company match up to 4% of base salary
  • Group TFSA (Tax Free Savings Account)
  • 15 vacation days annually 
  • 12 paid holidays annually
  • Profit Sharing 
  • Remote work
  • Wellness benefit

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

CCPA Disclosure Notice: Click Here