Designer I

Location: Austin, TX (Hybrid preferred, in-office collaboration encouraged)
Compensation: Competitive base + bonus eligibility + benefits

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We exist to help communities, organizations, and businesses thrive by delivering purpose-built software that meets their unique needs.

With our headquarters on South Congress in Austin, TX, Togetherwork is entering an exciting phase of growth. We are customer-obsessed, execution-driven, and committed to delivering high-quality products that make a meaningful impact. We value collaboration, accountability, and continuous improvement—and we expect our teams to raise the bar every day.

About This Role

Togetherwork is seeking a Designer I to serve as a hands-on, execution-focused design partner within our Product & Strategy organization.

This role is ideal for a designer who thrives in close collaboration with Product and Engineering, enjoys translating strategy into execution-ready work, and is motivated by delivering exceptional customer experiences at scale. Designer I roles are embedded within product teams and support one or more product leaders across a portfolio of products.

You will play a critical role in ensuring product teams are prepared for successful delivery—bringing clarity, usability, and visual excellence to every experience we ship.

What You’ll Do

Product & Customer-Centered Design Execution

• Partner closely with Product Leaders and Product Owners to shape, prioritize, and execute design work across one or more products.

• Translate customer needs, product strategy, and quarterly priorities into clear user flows, wireframes, prototypes, and high-fidelity designs.

• Lead or support customer-facing design sprints to validate concepts, workflows, and usability.

• Advocate relentlessly for the customer, ensuring experiences are intuitive, accessible, and impactful.

Sprint Readiness & Delivery Enablement

• Prepare acceptance-ready design assets, specifications, and documentation ahead of quarterly planning.

• Ensure product teams are sprint-ready by delivering clear, well-defined design work prior to execution.

• Collaborate closely with Engineering partners to ensure designs are technically feasible and implemented with high quality.

Design Systems & Quality

• Apply and contribute to shared design systems, component libraries, and reusable patterns to ensure consistency and scalability.

• Create award-caliber visual and interaction designs that elevate the Togetherwork product experience.

• Continuously evaluate existing experiences and push for measurable improvements in usability, clarity, and polish.

Modern Design Practice & Craft

• Leverage AI-assisted design tools to accelerate ideation, prototyping, synthesis, and iteration.

• Participate actively in design critiques, feedback sessions, and cross-team collaboration.

• Contribute to raising the overall design bar across Togetherwork’s product portfolio.

What You’ll Bring

Experience

• 3–5 years of experience in UX, UI, or product design.

• Proven experience working as an embedded designer within agile product teams.

• Hands-on experience supporting customer-facing design work and discovery efforts.

Skills & Capabilities

• Strong portfolio demonstrating user-centered thinking, visual craftsmanship, and high-quality execution.

• Advanced proficiency in Figma, including components, variants, libraries, and shared design systems.

• Solid understanding of usability principles, accessibility standards, and modern UX best practices.

• Experience preparing design work in advance of quarterly planning or sprint execution.

• Ability to clearly communicate design decisions and influence outcomes through collaboration.

Mindset

• High ownership and accountability for quality and outcomes.

• Curiosity-driven and motivated to continuously improve product experiences.

• Comfortable operating in fast-moving, multi-product environments.

• Passionate about translating strategy into execution-ready work that delivers real customer value.

• Energized by in-person collaboration with product and engineering partners in Austin.

Why This Role Matters

• Impact: Directly shape the customer experience across Togetherwork’s diverse product portfolio.

• Execution: Ensure product strategy translates into delivery-ready design work that teams can execute with confidence.

• Growth: Build foundational design experience within a scaling SaaS organization.

• Collaboration: Work closely with Product, Engineering, and customers to deliver meaningful outcomes.

• Quality: Help raise the bar for design excellence across Togetherwork.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Account Executive

Location: Austin, TX (Hybrid, 3 days/week onsite)
Compensation: Competitive base + commission + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking an Account Executive to expand our customer base by identifying, engaging, and closing high-value prospects. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outbound outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

 

What You’ll Do

• Field inbound leads through website, webinars, trade shows
• Lead outreach and nurturing to assigned market
• Develop leads into prospects by understanding their challenges/needs and effectively communicating Gingr and Revelation Pets
• Qualify and Identify prospect needs by leveraging key contacts within an organization.
• Learn the tools necessary to be successful: CRM, scripts, ZoomInfo, LinkedIn Sales Navigator.
• Conduct phone and web-based sales presentations and product demos
• Use Salesforce to manage prospect pipeline and provide accurate sales forecasts
• Proactively manage leads throughout the entire sales cycle.
• Travel to represent Gingr and industry tradeshows (3-4 times per year)

 

What You'll Bring

• 2-3 years of inbound/outbound sales experience, B2B preferred.
• Strong ability to learn new platforms (e.g., Salesforce, HubSpot, etc.)
• Ability to explain complex solutions to technical and non-technical audiences.
• Excellent communication (written and verbal) and organizational skills.
• Proven track record of outstanding performance and achieving goals.
• Success-driven, works well in a team and enjoys a dynamic and changing environment.
• Self-starter who takes initiative and works with limited direction
• Willingness to travel to trade shows

 

Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing large, strategic accounts.
Challenge: Tackle long-cycle, multi-stakeholder deals that require strategic thinking and relationship depth.
Ownership: Manage your territory end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to complex customer challenges.

 

Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options
• 100% employer-paid short/long-term disability
• Basic Life Insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Account Executive

Location: Austin, TX (Hybrid, 3 days/week onsite)
Compensation: Competitive base + commission + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking an Account Executive to expand our customer base by identifying, engaging, and closing high-value prospects. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outbound outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

 

What You’ll Do

• Field inbound leads through website, webinars, trade shows
• Lead outreach and nurturing to assigned market
• Develop leads into prospects by understanding their challenges/needs and effectively communicating 
• Qualify and Identify prospect needs by leveraging key contacts within an organization.
• Learn the tools necessary to be successful: CRM, scripts, ZoomInfo, LinkedIn Sales Navigator.
• Conduct phone and web-based sales presentations and product demos
• Use Salesforce to manage prospect pipeline and provide accurate sales forecasts
• Proactively manage leads throughout the entire sales cycle.
• Travel to represent Smartwaiver and industry tradeshows (2-3 times per year)

 

What You'll Bring

• Preferred 2-3 years of inbound/outbound sales experience, B2B preferred.
• Strong ability to learn new platforms (e.g., Salesforce, HubSpot, etc.)
• Ability to explain complex solutions to technical and non-technical audiences.
• Excellent communication (written and verbal) and organizational skills.
• Proven track record of outstanding performance and achieving goals.
• Success-driven, works well in a team and enjoys a dynamic and changing environment.
• Self-starter who takes initiative and works with limited direction
• Willingness to travel to trade shows

 

Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing large, strategic accounts.
Challenge: Tackle long-cycle, multi-stakeholder deals that require strategic thinking and relationship depth.
Ownership: Manage your territory end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to complex customer challenges.

 

Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options
• 100% employer-paid short/long-term disability
• Basic Life Insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Sr. Portfolio Manager (Hybrid – Austin, TX)

Location: Austin, TX (Hybrid, 2–3 days/week onsite)
Compensation: Competitive base + bonus + benefits

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking a highly strategic, execution-focused Sr. Portfolio Manager / Chief of Staff to the Chief Product Officer (CPO) to help scale and operationalize our GM, Product & Design organization.

This is a high-visibility role that serves as the CPO’s right hand—owning product operating cadence, portfolio governance, and execution rigor across a complex, multi-product SaaS environment. You will ensure that priorities are clearly defined, initiatives are well-coordinated, and commitments are delivered in alignment with company-wide objectives.

This role is ideal for a seasoned operator who thrives in ambiguity, excels at influencing without authority, and is energized by building scalable systems that enable teams to deliver consistently at scale.

What You’ll Do

Portfolio Strategy & Operating Cadence

• Own and drive the GM, Product & Design operating rhythm, including:

  • Annual product roadmap planning

  • Product investment proposal reviews

  • Quarterly commitments and delivery reporting

• Partner with the CPO and senior leaders to translate strategy into executable plans.

• Ensure portfolio-level alignment across priorities, timelines, and dependencies.

• Create clear visibility into initiative health, risks, and outcomes.

Product Operations & Governance

• Design, implement, and scale product operations frameworks, tools, and governance models.

• Standardize planning, reporting, and execution practices across 30+ software products.

• Define and operationalize KPIs, delivery metrics, and portfolio dashboards.

• Improve predictability, accountability, and decision-making across teams.

Executive Partnership & Cross-Functional Alignment

• Serve as a trusted advisor to the CPO, helping manage priorities and leadership agendas.

• Partner closely with GMs, Product VPs, Design leaders, and Engineering leadership.

• Influence outcomes across teams without direct authority.

• Communicate complex information clearly to executive and senior stakeholder audiences.

Scaling & Special Initiatives

• Support hiring and onboarding of delivery managers and execution-critical roles.

• Lead integration of new acquisitions into core product processes, tooling, and standards.

• Drive special projects and scaling initiatives on behalf of the CPO.

• Shape a culture of ownership, consistency, and delivery excellence.

What You’ll Bring

Experience

• 5–8+ years of experience in portfolio management, product operations, management consulting, or Chief of Staff type roles.

• Proven success operating in complex, multi-product SaaS or technology environments.

• Experience supporting senior or executive leaders in highly cross-functional organizations.

• Demonstrated ownership of planning, execution, and delivery at scale.

Skills & Capabilities

• Strong understanding of product lifecycle management and portfolio planning practices.

• Experience implementing roadmapping, KPI tracking, and investment prioritization frameworks.

• Exceptional written and verbal communication skills, with executive presence.

• Ability to bridge strategic vision with tactical execution.

• Strong cross-functional collaboration across Product, Design, Engineering, and Business teams.

• Analytical, data-informed approach to prioritization and decision-making.

Mindset

• Growth-oriented, proactive, and energized by building scalable systems.

• Comfortable with ambiguity and creating structure where none exists.

• High ownership, accountability, and follow-through.

• Passionate about enabling product teams to deliver meaningful outcomes.

• Excited to collaborate in person with peers and leaders in our Austin HQ 2–3 days per week.

Why This Role Matters

Impact: Influence execution and outcomes across a $250M SaaS portfolio spanning 33 products.

Scale: Help shape how product strategy is translated into delivery across multiple businesses and teams.

Growth: Step into a role with a clear path toward broader Product Operations or Portfolio leadership.

Partnership: Work directly with the CPO and senior leaders on high-impact initiatives.

Culture: Join a high-energy, customer-obsessed organization that values accountability and results.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Product Owner

Department: Product
Reports To: Vice President, Product & Strategy
Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

Overview

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors play a critical role in translating strategy into high-quality, customer-centered execution. We work in close partnership with Engineering, Design, Delivery, CX, Support, Revenue, and Operations to build stable, modern products that help our customers succeed.

Product Owners at Togetherwork are hands-on practitioners who bring strong analytical thinking, operational discipline, and a willingness to engage deeply in sprint-level execution. We embrace innovation, including responsible use of AI, to improve insight, speed, and delivery quality. This role reflects those expectations: collaborative, detail-oriented, and focused on delivering meaningful outcomes.

What You’ll Do

Translate product strategy and roadmap priorities into clear, actionable backlog items
Own, prioritize, and maintain a well-groomed product backlog across two Scrum teams
Write detailed user stories and acceptance criteria that enable predictable delivery
Participate fully in Scrum ceremonies, including planning, grooming, standups, reviews, and retrospectives
Support onshore, offshore, or blended engineering teams by ensuring work is well-defined and unblocked
Create mockups, workflows, and prototypes in Figma to communicate feature intent
Collaborate closely with Designers to refine UX flows and ensure customer needs are met
Partner with Product Managers to ensure sprint execution aligns with roadmap goals
Coordinate with Delivery Managers to keep releases on track and risks visible
Support go-to-market efforts by clarifying feature functionality and customer value
Incorporate customer insights from CX, Support, and analytics into backlog decisions
Monitor product health, adoption, and feedback to inform continuous improvement
Use AI tools to accelerate story writing, analysis, and workflow efficiency

What You’ll Bring

2–4+ years of experience as a Product Owner or in a similar Agile delivery role
Strong experience writing user stories, acceptance criteria, and managing product backlogs
Hands-on experience creating mockups and prototypes using Figma
Experience supporting two or more Scrum teams simultaneously
Ability to work effectively with both onshore and offshore development teams
Strong communication and facilitation skills across technical and non-technical audiences
Solid understanding of Agile delivery, UX principles, and technical constraints
Ability to translate customer and business needs into clear implementation requirements

Bonus Points

Experience supporting multiple product areas or complex portfolios
Background working in SaaS or platform-based software environments
Experience using AI tools to improve backlog quality, discovery, or delivery workflows
Comfort operating in fast-paced, evolving product organizations

Why You’ll Love Working Here

High-impact role translating strategy into real customer value
Strong cross-functional partnerships with Product, Engineering, Design, and Delivery
Culture of ownership, clarity, and continuous improvement
Opportunity to grow your product craft while supporting meaningful customer outcomes
Hybrid work model that balances collaboration and flexibility

Belonging at Togetherwork

Excited about this role but don’t meet every requirement? Research shows that women and individuals from historically underrepresented groups are less likely to apply unless they meet every qualification. Togetherwork is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be the right candidate for this role or another opportunity with us.

The Company offers a comprehensive employee benefits program, including:

Medical, dental, and vision insurance options

• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Product Manager (Hybrid – Austin, TX) 

Location: Austin, TX (Hybrid, 2–3 days/week onsite) 

Compensation: Competitive base + bonus + benefits 

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

 

About Us 

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs. 

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve. 

 

About This Role 

Togetherwork is seeking a highly strategic, customer-obsessed Product Manager to help shape the future of our products and platform. In this role, you will own the full lifecycle of product strategy and delivery—from early discovery and business case development to launch execution and post-release optimization. 

You’ll partner across engineering, UX, product owners, sales, and customer success to identify meaningful customer needs, design innovative solutions, and bring high-impact products to market. This position is ideal for a product leader who thrives in discovery, loves solving complex customer problems, and is eager to leverage AI and modern tools to accelerate product development. 

 

What You’ll Do 

Product Strategy & Planning 

• Develop product strategies and roadmaps that address real customer problems and deliver meaningful business outcomes. 

• Build strong business cases for new investments, including financial models, ROI analysis, and competitive insights. 

• Present recommendations, roadmaps, and updates to senior leadership, clearly articulating the “why” behind product decisions. 

• Prioritize initiatives based on customer impact, strategic fit, revenue potential, and operational constraints. 

Customer Discovery & Innovation 

• Engage directly with customers through interviews, workshops, testing sessions, and beta programs. 

• Champion a customer-first mindset while balancing business goals and technical feasibility. 

• Explore new technologies, business models, and AI-driven capabilities to keep our products ahead of market trends. 

• Leverage AI tools for research synthesis, ideation, prototyping, QA, analytics, and workflow efficiencies. 

Cross-Functional Collaboration 

• Partner with product owners to translate strategy into user stories, acceptance criteria, and prioritized backlogs. 

• Work closely with engineering teams to deliver features with clarity, quality, and velocity. 

• Collaborate with UX/UI designers to create intuitive, beautiful, and impactful product experiences. 

• Support go-to-market efforts by partnering with sales, marketing, and customer success on messaging, adoption, and launch readiness. 

Execution & Measurement 

• Own the entire product lifecycle—from discovery through launch and ongoing optimization. 

• Define, track, and report key product metrics to assess performance and inform future iterations. 

• Make thoughtful tradeoffs between speed, scope, and quality to ensure successful releases. 

• Foster a culture of rapid experimentation, learning, and continuous improvement. 

 

What You’ll Bring 

Experience 

• 3-5 years of product management experience in B2B SaaS, nonprofit software, consumer apps, or related industries. 

• Proven success building and launching products that generate measurable business impact. 

• Experience working in multi-product, complex environments. 

Skills & Capabilities 

• Strong business and financial acumen, including ROI modeling and strategic prioritization. 

• Excellent written and verbal communication skills, with the ability to influence executives and cross-functional partners. 

• Deep customer empathy and a track record of translating insights into successful products. 

• Hands-on experience collaborating with engineering, design, and product owners in Agile environments. 

• Comfort with AI and automation tools—and enthusiasm for applying them throughout the product lifecycle. 

• Analytical mindset and data-driven approach to decision-making. 

Mindset 

• Curious, growth-oriented, and passionate about building exceptional software. 

• Thrives in fast-paced, dynamic, and highly collaborative environments. 

• Comfortable challenging assumptions and taking smart, informed risks. 

• Excited to work in-person with peers and leaders in our Austin HQ 2–3 days per week. 

 

Why This Role Matters

Impact: Influence the future of a $250M SaaS portfolio spanning 33 products and multiple industries. 

Innovation: Use cutting-edge AI tools to accelerate development and deliver differentiated value. 

Growth: Build your career in a culture that values creativity, experimentation, and strategic thinking. 

Collaboration: Work with passionate teams across engineering, design, product, and go-to-market functions. 

Culture: Join a company that works hard, plays hard, and relentlessly focuses on customer success. 

 

Compensation & Benefits 

Base Salary: Competitive 

Bonus: Performance-based 

Benefits: 

• Medical, dental, and vision insurance options 

• 100% employer-paid short/long-term disability 

• Basic life insurance 

• 401(k) with 100% company match up to 4% 

• Flexible paid personal/vacation time built on mutual trust and accountability 

• 10 sick days annually 

• 10 company-paid holidays 

• 6 weeks paid parental leave 

 

Inclusion and Diversity 

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law. 

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Sales Engineer

Location: Austin, TX (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About the Role

We’re looking for a Sales Engineer (SE) to partner closely with our SMB Sales team to help customers understand how our product solves their business problems. This role collaborates cross-functionally with Sales, Product, Marketing and Customer Success, focusing on use-case discovery, solution positioning and customization, and handoff to Implementation.

You’ll work with small and mid-sized businesses to translate their needs into clear, simple solutions, support demos, answer functional questions, and help deals move forward efficiently.

 

What You’ll Do

• Partner with Account Executives to support discovery, qualification and product demos
• Translate customer business needs into clear, easy-to-understand product solutions
• Answer functional and workflow questions, including understanding basic API integrations
• Help customers understand how the product fits their business today and as they grow
• Address common objections around fit, complexity, pricing, and change management
• Act as a customer advocate by sharing product needs, enhancements and other relevant feedback with the Product team
• Maintain strong working knowledge of product features and roadmap themes
• Support the development of the Product Marketing strategy and its execution via conference attendance and thought leadership activities such as webinars and speaking engagements

What You’ll Bring

• 2–5 years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales
• Experience supporting SMB or mid-market customers in SaaS product sales
• Strong communication and presentation skills, with the ability to explain software concepts simply and in a storytelling manner
• Experience working alongside quota-carrying sales reps
• Basic understanding of SaaS concepts (subscriptions, integrations, workflows)
• Experience collaborating cross-functionally across Sales, Marketing and Product
• Familiarity with basic API concepts and integrations preferred
• Experience in the pet care industry a plus

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Why You’ll Love Working Here

At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:

• Build a new platform organization from scratch and define its culture, systems, and operating model.
• Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.
• Partner with a highly engaged executive team and influence the long-term technology vision.
• Drive measurable business impact through platform modernization, scalability, and shared service adoption.
• Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Senior Account Executive

Location: Austin, TX (Hybrid, 2 days/week onsite)
Compensation: Competitive base + commission + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking a Senior Account Executive to expand our customer base by identifying, engaging, and closing high-value prospects. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outbound outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

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What You’ll Do

• Identify and target new opportunities: Use tools like Google, LinkedIn, Facebook, and industry events to uncover and engage multi-location prospects, franchises, large national groups, and PE-backed organizations.

• Build and manage a strong pipeline: Collaborate with Sales and Marketing to develop a robust funnel of qualified opportunities.

• Lead the full sales cycle: Manage outreach, discovery, solution alignment, product demonstrations, and closing, using a consultative sales approach.

• Conduct professional presentations and demos: Deliver high-impact software demonstrations via Zoom and in-person meetings to C-level and senior decision-makers.

• Develop tailored proposals: Manage RFIs, RFPs, and contract creation, ensuring each proposal reflects customer needs and business goals.

• Collaborate cross-functionally: Work with internal stakeholders to align sales efforts with marketing campaigns, product positioning, and customer success initiatives.

• Own results: Maintain accountability for activity metrics, pipeline generation, and closed revenue, consistently iterating through a test, measure, and learn approach.

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What You'll Bring

• 3–5+ years of experience in B2B outbound sales, preferably in SaaS or high-tech environments.

• Proven track record of closing large, complex deals with multiple stakeholders.

• Strong presentation and communication skills—both virtual and in-person—with the ability to tailor messaging to executive audiences.

• Experience managing 3-6 month sales cycles with multiple decision-makers.

• Demonstrated success in generating new business from enterprise or multi-location accounts.

• Excellent negotiation, influencing, and relationship-building skills.

• Entrepreneurial mindset with strong self-motivation, organization, and time management.

• Creative problem-solving and analytical thinking skills to identify customer needs and propose solutions.

• Experience with CRM tools (Salesforce preferred) and other sales enablement platforms.

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Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing large, strategic accounts.
Challenge: Tackle long-cycle, multi-stakeholder deals that require strategic thinking and relationship depth.
Ownership: Manage your territory end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to complex customer challenges.

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Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options

• 100% employer-paid short/long-term disability

• Basic Life Insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

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Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

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Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

Enterprise Solutions Lead/ Implementation Lead 

Location: Atlanta, GA (Hybrid- 2-3 days a week)

Compensation: Competitive base + benefits

What you'll do: 

The Enterprise Solutions Lead oversees the most complex and consultative solution engagements within SMB Professional Services. This role leads a team of Solution Consultants and Senior Solution Consultants responsible for onboarding and delivering project-based solutions for large, multi-location SMB customers.

Serving as a player–coach, the Enterprise Solutions Lead provides hands-on leadership for high-impact engagements while ensuring consistent solution quality, strong customer outcomes, and effective execution across both new and existing customers. This role operates at the intersection of solution design, customer engagement, and delivery leadership, and requires the ability to lead in dynamic, consultative, and revenue-adjacent environments.

Responsibilities 

Solution Leadership & Customer Engagement

• Lead and oversee complex solution design and delivery for large, multi-location SMB customers.
• Act as escalation point for solution complexity, scope challenges, and customer concerns.
• Provide hands-on leadership for high-risk or strategically important onboarding and project-based engagements.
• Guide consultants in conducting effective discovery, solution design, and value-based recommendations.
• Ensure solutions align with customer business objectives, operational realities, and product capabilities.

Team Leadership & Enablement

• Lead, coach, and support a team of Solution Consultants and Senior Solution Consultants.
• Reinforce consultative selling, stakeholder management, and solution articulation skills.
• Support onboarding, skill development, and readiness of consultants for complex SMB engagements.
• Partner with managers on performance feedback, growth plans, and promotion readiness.
• Model strong customer-facing leadership and ownership behaviors.

Project-Based & Existing Customer Work

• Oversee delivery of project-based services for existing customers, including enhancements, expansions, and optimization initiatives.
• Ensure clear scoping, expectation-setting, and alignment across Sales, Customer Success, and Professional Services.
• Support identification of follow-on opportunities through consultative engagement (in partnership with Sales and Account Management).
• Balance new customer onboarding with existing customer project demand across the team.

Process, Quality & Operational Discipline

• Ensure consistent use of solution frameworks, templates, and delivery standards.
• Partner with PMO to track project milestones, risks, and delivery health.
• Identify patterns in solution complexity, delivery challenges, and customer needs to inform process and enablement improvements.
• Leverage AI-assisted tools and insights to improve discovery quality, solution consistency, and risk identification.

Cross-Functional Collaboration

• Partner closely with Sales, Customer Success, and Account Management to support complex SMB opportunities and expansions.
• Collaborate with Configuration and Onboarding Team Leads to ensure end-to-end delivery alignment.
• Provide structured feedback to Product teams on feature gaps, scalability needs, and recurring customer themes.
• Engage with Performance Insights to support KPI tracking and continuous improvement.

What you'll bring: 

• Deep experience in consultative solution design and customer-facing delivery
• Proven ability to lead complex, multi-stakeholder engagements.
• Strong leadership capability in a player–coach or team lead role (1-2 years)
• Commercial acumen and comfort operating in revenue-adjacent environments.
• Ability to balance strategic thinking with hands-on execution.
• Strong judgment in managing scope, risk, and customer expectations.
• Continuous improvement mindset with comfort leveraging AI-enabled delivery and discovery tools.

Why this role: 

• Successful delivery of complex, multi-location SMB onboarding and project engagements.
• High customer satisfaction and strong early adoption outcomes.
• Reduction in solution-related escalations, rework, and scope drift.
• Consistent achievement of team KPIs (quality, cycle time, utilization, readiness).
• Demonstrated consultant growth and readiness for senior and leadership roles.
• Positive internal and customer feedback on solution leadership and engagement quality.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

NOTE: This role is supporting our petcare vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Customer Support Team Lead

Location: Atlanta, GA (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About The Role

 The Customer Support Team Lead at Gingr is a critical role responsible for managing the daily operations of the Customer Support Team, overseeing Tier 1, Tier 2, and Tier 3 agents, and actively contributing as a senior agent. This role involves close collaboration with the Customer Support Manager, other Team Leads, and cross-functional teams to ensure exceptional customer service across all communication channels (phone, email, and chat).

The role also focuses on driving process improvements, managing escalations, and supporting the team's growth as the department scales to meet increasing demands.

What You'll Do 

• Oversee daily operations of the Customer Support Team, managing a group of 6–8 direct reports across Tier 1, Tier 2, and Tier 3 agents.
• Mentor, coach, and provide training to team members, including performance reviews and professional development plans.
• Serve as the primary contact for customer escalations, particularly software-related issues, and coordinate with Product and Development teams to address defects and deliver solutions.
• Manage incoming support inquiries, ensuring performance metrics such as ticket closure rates and CSAT scores are met.
• Collaborate with the Customer Support Manager and other Team Leads in weekly meetings to discuss open projects and operational goals.
• Work closely with the Learning & Knowledge Specialist to develop and update training materials for onboarding new team members and upskilling existing staff.
• Contribute to the hiring, onboarding, and offboarding processes for team members, ensuring smooth transitions and alignment with team needs.
• Continually assess and improve support processes and workflows to accommodate team growth and enhance scalability.
• Assist in creating and maintaining customer self-service resources, identifying gaps, and enhancing content.

What You'll Bring

• 3–5 years of customer-facing experience, with a focus on customer support.
• At least 2 years of leadership experience managing people across multiple support tiers.
• Strong leadership abilities with the capacity to manage teams with varying experience levels.
• Excellent communication skills, both verbal and written, for internal collaboration and external customer interaction.
• Strong problem-solving skills and an analytical mindset to drive process improvements and address complex customer issues,
• Proficient in multitasking and maintaining efficiency in a fast-paced environment.
• Results-oriented with a proactive, detail-oriented, and adaptable approach.
• A team player with patience and a positive attitude, capable of motivating and inspiring team members.
• Technical Proficiency with software applications

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Why You’ll Love Working Here

At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:

• Build a new platform organization from scratch and define its culture, systems, and operating model.
• Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.
• Partner with a highly engaged executive team and influence the long-term technology vision.
• Drive measurable business impact through platform modernization, scalability, and shared service adoption.
• Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.