Product Marketing Manager

Location: Austin, TX (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About The Role

Togetherwork is seeking a Product Marketing Manager to drive awareness, adoption, and long-term engagement for our platform. As the vital link between product and customer, you’ll translate technical capabilities into meaningful, benefit-driven stories that resonate with our audience and deliver measurable business outcomes.

This is a strategic, cross-functional role at the intersection of product, marketing, and customer success. You’ll ensure our messaging is sharp, our launches are impactful, and our marketing programs deepen customer engagement and loyalty.

What You’ll Do

• Craft compelling messaging that reflects real customer needs and differentiates our products in the market.

• Align messaging with business outcomes, connecting product capabilities to retention, engagement, and revenue growth.

• Ensure brand and message consistency across all customer touchpoints—including website, in-app experiences, campaigns, and enablement materials.

• Lead go-to-market (GTM) planning and execution for new product launches and feature releases, from strategy to post-launch performance review.

• Collaborate across teams—Product, Sales, and Customer Success—to align positioning and execution.

• Leverage analytics to evaluate adoption, usage, and retention, incorporating learnings into future GTM strategies.

• Develop customer segmentation models that highlight user needs across key personas, from solo operators to multi-location organizations.

• Lead voice-of-customer and competitive insights to inform roadmap priorities, product positioning, and lifecycle marketing.

• Transform data into strategy, using churn, engagement, and retention trends to guide messaging and campaign development.

• Create enablement tools—battlecards, pitch decks, FAQs, and campaign content—that empower internal teams and strengthen go-to-market execution.

• Partner with marketing teammates to develop product-focused campaigns, webinars, blogs, and educational content that increase customer stickiness.

• Support customer adoption and retention through lifecycle programs, in-app messaging, and educational initiatives.

What You'll Bring

• Bachelor’s degree in Marketing, Business, Communications, or a related technical field (preferred).

• 3–5+ years of experience in product marketing, product management, or technical marketing roles within SaaS or technology-driven organizations.

• Proven success developing and executing go-to-market strategies for B2B SaaS or technical products.

• Strong technical aptitude with the ability to quickly understand and communicate complex product details.

• Excellent storytelling and communication skills with the ability to translate technical concepts into compelling value propositions.

• Proficiency with CRM, analytics, and marketing automation platforms, as well as emerging AI tools.

• Strong project management and collaboration skills, comfortable leading initiatives across multiple teams.

• Data-driven mindset with a demonstrated ability to analyze performance and optimize outcomes.

Why This Role

Impact: Shape how our products are positioned and experienced by customers.
Collaboration: Partner with product and business leaders to influence roadmap and strategy.
Ownership: Lead go-to-market efforts from concept to measurable adoption and retention impact.
Flexibility: Hybrid role based in Austin, TX (minimum 3 days/week onsite).

Compensation & Benefits

Benefits:

• Medical, dental, and vision insurance options

• 100% employer-paid short/long-term disability

• Basic Life Insurance

• 401(k) with 100% company match

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 9 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Why You’ll Love Working Here

At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:

• Build a new platform organization from scratch and define its culture, systems, and operating model.

• Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.

• Partner with a highly engaged executive team and influence the long-term technology vision.

• Drive measurable business impact through platform modernization, scalability, and shared service adoption.

• Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Payroll & Tax Specialist

Location: Columbus, GA (Hybrid)
Compensation: Competitive base + benefits 

The Payroll and Tax Specialist is responsible for managing tasks and projects related to payroll and tax filing services for a select customer base of non-profit fraternal organizations with OmegaFi. This includes, but is not limited to, onboarding, configuration, processing, filing, training, and documentation. The Payroll and Tax Specialist is organized and skilled at solving complex problems with a goal of achieving customer satisfaction. The Payroll and Tax Specialist works closely with members of other cross-functional teams and departments to complete tasks and achieve goals according to strict timelines. Individuals in this role must be self-motivated with the ability to take initiative and communicate effectively with other team members, stakeholders, and external customers.

What you'll do:

• Payroll Management – 50% of time

  • Maintain assignment of client payroll accounts regarding payroll processing schedules to include holidays, weekends, special payroll processing and summer employment.
  • Review and process payroll hours on a per client basis.
  • Onboard new employees for assigned clients.
  • Make appropriate adjustments for clients’ renewed employment contracts and/or employee raises.
  • Ensure payroll is processed on time for all assigned clients to include appropriate withholdings for federal, state, and local taxes; garnishments, child support and/or other required deductions.
  • Monitor payroll clients’ fund balances to ensure funds are available to process payroll. Communicate and record any necessary fund transfers in a timely manner.
  • Provide ongoing support to chapter representatives who maintain employee records and submit hours.
  • Communicate with the client and payroll vendors to resolve federal, state, and local tax issues and rate changes with outside tax agencies.
  • Provide ongoing support to clients’ employees, including employee access to software.
  • Assist in any necessary communications and reports at the client’s request for tax filings, unemployment, and Workman’s Compensation.
  • Provide high level of customer service and timely consultation for problem resolution.

  Tax Filing – 40% of time

  • Manage customer inquiries regarding tax filing services to ensure timely responses.
  • Follow established protocol and procedures for recording tax filing customer requests, submissions and filings.
  • Manage customer records in tax filing software.
  • Send reminders to tax filing customers about upcoming filing deadlines and/or pending submissions.
  • Work with team members to ensure all necessary tax filings are completed for all customers by the IRS filing deadline. All necessary tax filings include Form 8868, Form 990N, Form 990 EZ, and Form 990.

   Onboarding and Configuration – 5% of time

  • Onboard new payroll and/or tax filing customers and ensure all necessary configurations are complete and accurate for ongoing services.
  • Ensure a positive initial impression for customers.
  • Ensure customers are trained and familiar with products/services.
  • Maintain implementation checklists and corresponding resources/documentation for all OmegaFi products and services.
  • Manage process to change/update configuration options.
  • Ensure applicable fees for new and/or updated services are invoiced to customers accordingly.

   Training and Documentation – 5% of time

  • Maintain thorough knowledge of payroll and tax filing products and services.
  • Maintain training materials and documentation, to include videos, knowledge bases and other in-app help, for payroll and tax filing products and services.
  • Facilitate training sessions, either virtual or in person, to external users for payroll and tax filing products and services.
  • Assist other team members as needed with preparation for training events.
  • Collaborate with other cross-functional teams and departments to create and execute customer communication and education plans.
  • Coordinate ongoing training and education to ensure users are positioned to maximize benefit of products and services.
  • Provide insight to improve customer education resources.

What you'll bring: 

Bachelor’s degree in accounting, finance, or related field.

One or more years of experience in payroll, finance and/or accounting.

The ability to simplify and explain complex logic and processes in a manner that is easy to understand.

Strong analytical and problem-solving skills.

Strong customer service skills to include proactive communication and responsiveness to customer inquiries.

A self-starter with the ability to work with people in a team capacity and independently.

A high degree of attention to detail.

An unquestionable work ethic and the ability to carry out established goals.

The ability to concentrate for extended periods (several hours) with interruptions.

Preferred

• Knowledge of fraternal organizations.
• Fraternity/sorority membership.

Why This Role

• Owns end-to-end payroll and tax filing responsibilities for a dedicated portfolio of nonprofit fraternal organizations

• Provides meaningful client-facing experience while solving complex payroll and tax compliance challenges

• Offers hands-on exposure to federal, state, and local payroll tax filings, including Forms 990, 990-EZ, 990-N, and extensions

• Combines operational execution with customer service, allowing specialists to become trusted advisors to clients

• Builds expertise in payroll processing, tax compliance, onboarding, and system configuration within a nonprofit environment

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Growth Marketing Manager

Location: Austin, TX (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About The Role

Togetherwork is seeking a Growth Marketing Manager to design and execute innovative marketing strategies that drive inbound demand, expand top-of-funnel pipeline, and optimize conversion across the buyer journey. This is a hands-on, data-driven role where you’ll create and scale programs that turn awareness into measurable revenue impact.

You’ll collaborate closely with Product, Sales, and Customer Success leaders to shape go-to-market strategy, refine messaging, and deliver campaigns that move prospects seamlessly through the funnel. If you thrive at the intersection of strategy, creativity, and analytics, this role offers the opportunity to build growth programs that matter.

What You’ll Do

• Inbound & Demand Generation: Develop and execute multi-channel inbound campaigns (content, SEO, paid, social, partnerships, and more) to drive awareness and top-of-funnel lead growth.

• Conversion Optimization: Analyze and optimize conversion across landing pages, lead flows, and nurture programs to maximize engagement and ROI.

• Go-to-Market Leadership: Partner with Product, Sales, and Customer Success to plan and execute launches for new and existing products.

• Campaign Ownership: Design, manage, and measure full-funnel campaigns that generate demand, accelerate pipeline, and deliver on revenue goals.

• Data-Driven Insights: Use analytics and performance reporting to refine marketing spend, forecast results, and drive continuous improvement.

• Cross-Functional Collaboration: Align marketing initiatives with organizational objectives, ensuring consistent brand messaging across all customer touchpoints.

What You'll Bring

• 5+ years of experience in growth marketing, demand generation, or digital marketing roles.

• Proven track record driving inbound pipeline growth and improving conversion metrics.

• Strong experience with go-to-market strategy and new product launches.

• Proficiency with SEO, SEM, marketing automation platforms, CRM systems, and content-driven lead generation.

• Analytical mindset with experience leveraging data to guide strategy and optimize results.

• Excellent communication and cross-functional collaboration skills.

• Experience in B2B SaaS or technology marketing highly preferred.

• Comfortable operating in a fast-paced, high-growth environment with evolving priorities.

Why This Role

Impact: Lead initiatives that directly influence revenue growth and brand visibility.
Collaboration: Work cross-functionally with senior leaders to shape go-to-market strategy.
Innovation: Test and refine new campaign ideas that push creative and performance boundaries.
Growth: Build scalable programs with measurable business impact.
Flexibility: Hybrid role based in Austin, TX (minimum 3 days/week onsite).

Benefits:

• Medical, dental, and vision insurance options

• 100% employer-paid short/long-term disability

• Basic Life Insurance

• 401(k) with 100% company match

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 9 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Why You’ll Love Working Here

At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:

• Build a new platform organization from scratch and define its culture, systems, and operating model.

• Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.

• Partner with a highly engaged executive team and influence the long-term technology vision.

• Drive measurable business impact through platform modernization, scalability, and shared service adoption.

• Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Data Architect 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking a highly skilled and strategic Data Architect to support Protech implementations on the Microsoft Dynamics 365 platform. In this role, you will design and govern data migration, integration architecture, and CRM data models that enable scalable, reliable, and efficient onboarding outcomes. You will collaborate cross-functionally with Onboarding, Product, Engineering, and Analytics teams to ensure data integrity, reduce implementation risk, and support long-term platform scalability.

What You’ll Do

• Conduct client data readiness assessments, evaluating source systems, data quality, and migration complexity during early implementation phases.
• Define data cleansing, transformation, and validation frameworks to improve migration success rates.
• Partner with Implementation Project Managers and Solution Consultants to ensure data architecture supports predictable delivery timelines.
• Establish standardized migration playbooks, mapping templates, and reusable ETL frameworks to accelerate onboarding and reduce implementation risk.
• Design and maintain conceptual, logical, and physical data models within Microsoft Dynamics 365 (Protech).
• Define and document data architecture standards, integration patterns, and governance best practices.
• Architect and oversee ETL processes using SSIS and other standard ETL tools.
• Design and implement integrations leveraging KingswaySoft and/or Pentaho Data Integration.
• Lead data migration strategy and execution support for onboarding and implementation projects.
• Identify data dependencies, risks, and integration gaps early in the delivery lifecycle.
• Ensure secure, scalable, and high-performance data exchange between D365 and external systems.
• Collaborate with Product and Engineering to assess the architectural impact of platform enhancements.
• Partner with Analytics teams to ensure reporting accuracy, consistency, and data integrity.
• Develop reusable integration templates, migration accelerators, and standardized data patterns.
• Proactively identify systemic data design issues and recommend improvements to reduce rework and onboarding delays.
• Utilize AI-enabled tools to analyze source system data structures, identify data quality risks, and support scalable migration and integration architectures.
• Maintain clear documentation of data flows, mappings, transformations, and integration logic.

What You’ll Bring

• 5+ years of experience in Data Architecture, Data Engineering, or related roles.
• Strong experience with Microsoft Dynamics 365 and CRM data structures.
• Hands-on expertise with SQL Server and advanced SQL querying.
• Proven experience with SSIS and enterprise ETL development.
• Experience with KingswaySoft and/or Pentaho Data Integration.
• Strong background in data modeling and multi-system integration architecture.
• Ability to evaluate architectural tradeoffs in complex environments.
• Experience supporting SaaS, professional services, or enterprise implementations.
• Bachelor’s degree from an accredited college or university, or equivalent experience.
• Strong analytical, problem-solving, and systems-thinking skills.
• Excellent written and verbal communication skills.
• Ability to influence cross-functional stakeholders without direct authority.
• Experience working in client-facing consulting or professional services environments.
• Ability to explain complex data architecture concepts to non-technical stakeholders.

Preferred:

• Knowledge of Microsoft Azure data services (Azure Data Factory, Azure SQL, or related).
• Experience migrating data from legacy CRM/AMS systems and non-normalized data sources.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Account Executive

Location: Austin, TX (Hybrid, 3 days/week onsite)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking an Account Executive to expand our customer base by identifying, engaging, and closing high-value prospects. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outbound outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

What You’ll Do

• Field inbound leads through website, webinars, trade shows
• Lead outreach and nurturing to assigned market
• Develop leads into prospects by understanding their challenges/needs and effectively communicating 
• Qualify and Identify prospect needs by leveraging key contacts within an organization.
• Learn the tools necessary to be successful: CRM, scripts, ZoomInfo, LinkedIn Sales Navigator.
• Conduct phone and web-based sales presentations and product demos
• Use Salesforce to manage prospect pipeline and provide accurate sales forecasts
• Proactively manage leads throughout the entire sales cycle.
• Travel to represent Smartwaiver and industry tradeshows (2-3 times per year)

What You'll Bring

• 2–3 years of inbound and outbound sales experience, B2B preferred.
• Demonstrated success in a mixed inbound and outbound sales motion, including proactive cold prospecting.
• Proven ability to self-generate pipeline through outbound outreach in addition to converting inbound or trial-based leads.
• Strong ability to learn and adopt new platforms and tools (e.g., Salesforce, HubSpot, ZoomInfo, LinkedIn Sales Navigator).
• Ability to explain complex solutions to both technical and non-technical audiences.
• Experience operating in a high-velocity sales environment where speed-to-lead and responsiveness impact results.
• Strong organizational and time management skills, with the ability to balance inbound demand and outbound pipeline creation.
• Proven track record of achieving or exceeding sales goals.
• Professional Attributes
• Excellent written and verbal communication skills.
• Self-starter who takes initiative and performs well with limited direction.
• Success-driven, collaborative team player who thrives in a dynamic, fast-changing environment.
• Coachable, resilient, and comfortable receiving direct feedback.

Additional Requirements

• Willingness to travel to industry trade shows as needed.

Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing large, strategic accounts.
Challenge: Tackle long-cycle, multi-stakeholder deals that require strategic thinking and relationship depth.
Ownership: Manage your territory end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to complex customer challenges.

Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options
• 100% employer-paid short/long-term disability
• Basic Life Insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Solution Consultant 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About the Role

Togetherwork is seeking a Solution Consultant to design, own, and deliver customer solutions that align business objectives with product capabilities. This role serves as a senior individual contributor within Professional Services and acts as a trusted advisor to customers throughout the solution lifecycle.

The Solution Consultant leads solution design, ensures alignment between customer needs and product capabilities, and maintains solution integrity through implementation and transition to Customer Success. This role partners closely with Project Managers, onboarding and configuration specialists, Product teams, and Customer Success to ensure solutions are scalable, implementable, and positioned for long-term success.

What You’ll Do

Solution Design & Customer Advisory

• Lead discovery sessions and workshops to understand customer business objectives, processes, and system requirements.
• Design end-to-end customer solutions aligned with business needs and Togetherwork product capabilities.
• Translate complex business requirements into scalable, implementable solution designs.
• Act as a trusted advisor to customers, guiding solution decisions, tradeoffs, and best practices.
• Own solution integrity throughout onboarding and implementation engagements.
• Partner with Project Managers, Onboarding Consultants, and Configuration Specialists to ensure solutions are executed according to design.
• Identify solution risks, dependencies, and complexity drivers; proactively manage or escalate issues.
• Ensure smooth transition of solutions to Customer Success and support teams.
• Collaborate with Sales on complex opportunities requiring solution expertise.
• Partner with Product teams to provide feedback based on customer needs and delivery experience.
• Operate within PMO governance frameworks to ensure alignment with implementation standards.
• Leverage tools, automation, and data insights for solution analysis, planning, and documentation.
• Use delivery insights and operational data to improve solution quality, scalability, and outcomes.
• Contribute to continuous improvement of solution standards and delivery practices.
• Utilize AI-enabled tools to support requirements analysis, documentation, and process optimization.

What You’ll Bring

• Bachelor’s degree or equivalent experience.
• 5–8 years of experience in solution consulting, implementation consulting, or related client-facing roles.
• Understanding of financial/accounting processes (general ledger, AR, AP, revenue recognition).
• Strong consulting experience with solution design and customer advisory responsibilities.
• Ability to translate complex business requirements into practical technical solutions.
• Experience delivering SaaS or enterprise software implementations in client-facing environments.
• Strong communication, facilitation, and stakeholder management skills across technical and non-technical audiences.
• Ability to clearly document solution designs, architectural decisions, and implementation considerations.
• Strong analytical and problem-solving skills with the ability to manage complex challenges.

Preferred Qualifications

• Experience with CRM platforms such as Microsoft Dynamics 365 or similar systems.
• Experience with Association Management Systems (AMS) or membership-based platforms.
• Experience working with associations, nonprofits, or membership-driven organizations.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Senior Project Manager

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking an experienced and highly driven Senior Project Manager to lead large, complex, client-facing software implementation projects. This role requires a strong blend of technical expertise, project management discipline, and exceptional communication skills. You will partner with cross-functional teams and external clients to deliver high-quality implementations that meet functional, financial, and timeline objectives while driving outstanding customer experiences.

What You'll Do:

• Serve as the primary project lead for external client-facing software implementation projects, ensuring on-time and on-budget delivery aligned with client expectations.
• Coordinate cross-functional teams, including solution consultants, developers, data migration specialists, and product teams.
• Oversee integration dependencies, data migration planning, and technical delivery milestones to ensure readiness for testing and go-live.
• Manage all phases of the project lifecycle, including planning, resource scheduling, risk management, execution, change control, and closure.
• Actively engage with clients to understand business processes and recommend optimizations based on industry best practices.
• Lead internal project teams by allocating resources and tracking progress against project goals.
• Ensure clear communication across technical teams, client stakeholders, and executive sponsors.
• Monitor and report on project status, risks, issues, and financials to leadership and clients.
• Facilitate service delivery using internal systems, standard operating procedures, and project management best practices.
• Develop a strong understanding of solution architecture to effectively coordinate technical teams and partners.
• Leverage AI-enabled tools to support planning, risk identification, and documentation while maintaining accountability for outcomes.
• Drive continuous improvement initiatives and contribute to internal knowledge sharing.
• Serve as an escalation point for complex client-facing issues requiring technical insight.
• Champion exceptional customer experience throughout the project lifecycle.

What You'll Bring:

• Bachelor’s degree from an accredited college or university.
• 8–12 years of project management experience, with a focus on external, client-facing technical projects.
• Strong technical background, including familiarity with Microsoft technologies (Windows, Office Suite).
• Proficiency with Microsoft Project and other project management tools.
• Experience delivering enterprise SaaS or CRM implementations, including integrations, data migration, and custom development.
• Demonstrated experience managing project financials, including budgets, billable hours, and change orders.
• Proven ability to lead technical teams and communicate effectively with both technical and non-technical stakeholders.
• Exceptional verbal and written communication skills with a strong customer-first mindset.
• Strong problem-solving abilities with experience resolving complex technical and operational challenges.
• Highly organized with the ability to manage multiple concurrent projects in a fast-paced environment.
• Self-motivated team player who can influence others and drive collaborative results.

Preferred:

• PMP or similar Project Management certification.
• Experience with CRM platforms (e.g., Microsoft Dynamics 365).
• Experience with Association Management Systems (AMS) or similar platforms.
• Background working with associations, nonprofits, or membership-based organizations.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Senior Product Manager (Hybrid – Austin, TX)

Location: Austin, TX (Hybrid preferred; travel required)
Department: Product
Reports To: Senior Director of Product and Strategy
Compensation: Competitive base + bonus + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

We set a high bar for clarity, collaboration, and execution. While Product & Strategy leaders own portfolio outcomes, our individual contributors are equally critical—bringing curiosity, precision, and accountability to every initiative. Senior individual contributors are expected to operate with broad autonomy, create clarity where none exists, and drive alignment across complex, cross-functional efforts.

We work in deep partnership with Engineering, Revenue, Customer Experience, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products. Hard work is the norm—not for recognition, but in service of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

About This Role

Togetherwork is seeking an experienced, highly autonomous Senior Product Manager to lead complex, high-impact product initiatives across our portfolio. In this role, you will own multi-quarter product strategies, shape long-term roadmap direction, and partner deeply with engineering, design, and business stakeholders to deliver meaningful customer and business outcomes.

As a senior individual contributor, you will operate with greater independence than a standard Product Manager—using data, customer insight, and market signals to influence direction and outcomes. You will serve as a thought leader across teams, elevate standards for product discovery and delivery, and communicate with clarity and confidence to both internal and external audiences.

This role is ideal for a product leader who thrives in ambiguity, excels at storytelling and influence without authority, and is comfortable representing the product with customers, partners, and leadership.

What You’ll Do

Product Strategy & Roadmap Leadership

• Own and evolve multi-quarter strategic product roadmaps aligned to portfolio goals and market opportunities.
• Translate complex strategic objectives into clear product themes, initiatives, and measurable outcomes.
• Identify emerging customer needs, competitive shifts, and market trends to inform new product investments.
• Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership.

Product Discovery, Definition & Execution

• Lead rigorous product discovery using qualitative research, quantitative data, experimentation, and prototyping.
• Define detailed product requirements, user stories, and acceptance criteria for complex initiatives.
• Partner closely with Product Owners, Designers, and Engineering to ensure feasibility, clarity, and timely delivery.
• Drive cross-functional decision-making to maintain alignment on priorities, scope, and outcomes.

Customer Experience, VOC & Product Health

• Serve as a senior voice of the customer, synthesizing insights into strategic opportunities.
• Monitor adoption, performance, and product health metrics; define corrective actions when needed.
• Champion customer delight by embedding quality, usability, and accessibility into all decisions.
• Lead customer interviews, advisory councils, and structured feedback loops for major initiatives.

Launch Readiness & Go-to-Market Enablement

• Partner with Revenue, Marketing, Customer Success, and Support on launch planning for high-visibility releases.
• Develop compelling value narratives, feature positioning, enablement materials, and customer messaging.
• Ensure internal teams and external stakeholders are prepared and confident ahead of launches.

Cross-Functional Leadership & Communication

• Communicate roadmap direction, insights, progress, and risks with clarity, confidence, and transparency.
• Influence leaders and peers using data-driven storytelling and strong product narratives.
• Build durable relationships across Engineering, Sales, CX, and Operations to drive shared accountability.
• Collaborate with product leadership on portfolio-wide strategic initiatives.

External Engagement

• Represent Togetherwork in customer, partner, and industry conversations as needed.
• Participate in conferences, customer meetings, and research events.
• Bring external insights back into the organization to meaningfully shape product strategy.

AI Fluency & Innovation

• Leverage AI tools to accelerate discovery, research synthesis, segmentation, and analysis.
• Use AI to prototype ideas, validate hypotheses, and improve workflow efficiency.
• Model responsible, ethical AI usage for peers and cross-functional partners.

What You’ll Bring

Experience

• 5–7+ years of product management experience, including ownership of complex SaaS or software products.
• Demonstrated success building and executing multi-quarter product strategies.
• Experience operating in multi-product, cross-functional environments with senior stakeholders.

Skills & Capabilities

• Strong customer research, product analytics, and experiment design expertise.
• Proven ability to lead cross-functional teams and influence without formal authority.
• Exceptional written and verbal communication skills, including executive and customer presentations.
• Deep experience with backlog management, requirements development, and end-to-end delivery.
• Hands-on collaboration with Product Owners, Design, Engineering, and Delivery teams.
• Comfort representing the product externally with customers and partners.
• Hands-on experience using AI tools to improve product workflows or outcomes (preferred).

Mindset

• Analytical, decisive, collaborative, and relentlessly customer-focused.
• Comfortable operating with ambiguity and creating clarity in complex situations.
• High standards for quality, craft, and execution.
• Willingness to travel for customer engagements or industry events as needed.

Why You'll Love Working Here

• Impact: Shape the strategy and execution of high-impact initiatives across the Togetherwork portfolio.
• Leadership: Elevate product standards through thought leadership, influence, and example.
• Innovation: Apply modern product practices and responsible AI to deliver differentiated value.
• Growth: Play a critical role in driving customer satisfaction, growth, and long-term competitive advantage.
• Collaboration: Work closely with senior leaders and cross-functional partners across the organization.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits include:

• Medical, dental, and vision insurance options
• 100% employer-paid short- and long-term disability
• Basic life insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Delivery Manager

Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)
Reports to: Product Leadership

As a Delivery Manager, you will ensure predictable, high-quality execution across the product lifecycle. You will partner closely with Product, Engineering, Design, and cross-functional stakeholders to plan work, manage dependencies, and drive delivery from idea through launch and beyond.

This role serves as the operational connector across teams, providing structure, visibility, and follow-through so teams can focus on delivering value to customers.

What You’ll Do

• Own delivery execution across all phases of the product lifecycle, from ideation through launch and sunset
• Build and maintain delivery plans, timelines, and cross-functional alignment
• Partner with Product Managers and Product Owners to ensure roadmap feasibility and backlog readiness
• Coordinate work across Engineering, Design, CX, Revenue, and Operations
• Identify and manage risks, dependencies, and blockers early and proactively
• Provide clear delivery updates and status visibility to stakeholders
• Support launch readiness and post-launch tracking
• Continuously improve delivery processes, tooling, and execution practices

What You’ll Bring

• 3 to 5+ years of experience in delivery management, program management, or project management for software products
• Strong understanding of Agile delivery and product lifecycle frameworks
• Proven ability to manage complex timelines and cross-functional stakeholders
• Clear, concise communication and strong organizational skills
• Comfort working in a fast-paced, collaborative environment
• Strong problem-solving mindset with attention to detail

Why This Role Matters

This role is essential to ensuring that product initiatives move forward with clarity, discipline, and accountability. By providing operational leadership across teams, the Delivery Manager reduces delivery risk, improves predictability, and strengthens trust between Product, Engineering, and the broader organization. The impact of this role is felt in smoother launches, clearer communication, and a more consistent experience for customers.

Bonus Points

• Experience in SaaS or platform-based product organizations
• Experience supporting distributed or offshore teams
• Familiarity with delivery governance, KPIs, or post-launch performance tracking
• Experience using tools or automation to improve delivery efficiency

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.