Location: Austin, TX (Hybrid)
Department: GM, Product & Design Organization
Reports To: Chief Product Officer

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About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software solutions serving 12+ vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that meets their unique needs.

With our new headquarters on South Congress in Austin, TX, we’re entering an exciting stage of growth. We work hard, innovate with purpose, and celebrate success together. We’re passionate about our customers and relentless about delivering exceptional outcomes across the diverse ecosystem we serve.

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About the Role

We are seeking a Portfolio Manager / Chief of Staff to partner with our Chief Product Officer (CPO) and drive operational excellence across the GM, Product & Design organization.

This highly visible role will lead the execution of our product operating cadence—including annual roadmap planning, quarterly commitment tracking, and investment prioritization—across 30+ software products. You will bring structure, visibility, and discipline to how our teams plan and deliver, ensuring strategic alignment and measurable outcomes.

As the CPO’s right hand, you will help manage priorities, coordinate leadership agendas, and support strategic initiatives that strengthen execution across the portfolio. You’ll also play a key role in scaling product operations practices and supporting the hiring of key delivery and leadership roles.

This is an ideal opportunity for a strategic operator who thrives in dynamic, high-growth SaaS environments and is eager to grow into senior Product Operations or Portfolio leadership over time.

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Why You’ll Love Working Here

• Impact: You’ll shape how we plan, prioritize, and execute across a $250M SaaS portfolio, influencing key product and investment decisions.

• Growth: You’ll have a clear path toward senior leadership in Product Operations or Portfolio Management as Togetherwork continues to scale.

• Collaboration: Work alongside a talented, high-performing team in our new South Congress headquarters, with 2–3 days per week in the office.

• Culture: Be part of a company that values accountability, innovation, and customer obsession—and knows how to have fun along the way.

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Who You Are

Experience

• 5–8 years of experience in portfolio management, product operations, management consulting, or chief of staff roles, ideally within SaaS or technology.

• Proven success supporting product planning and operational cadences in complex, multi-product environments.

• Experience implementing tools and frameworks for roadmapping, KPI tracking, and product investment planning.

Skills

• Strong organizational and program management skills with deep understanding of product lifecycle and portfolio management practices.

• Executive-level communication and influencing skills; able to translate strategy into clear, actionable plans.

• Proven ability to create clarity, alignment, and structure across cross-functional teams.

• Skilled at partnering across Product, Design, and Engineering to drive delivery excellence.

Mindset

• Growth-oriented, proactive, and motivated to build scalable processes from the ground up.

• Comfortable navigating ambiguity and establishing operational systems that drive focus and efficiency.

• Passionate about enabling teams to deliver meaningful, measurable outcomes.

 

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

 

Project Coordinator

Austin, TX (Hybrid: 2–3 days/week in office)
Department: Central Operations
Reports To: Senior Director, Business Operations

About the Role

We’re seeking a motivated Associate Project Manager (or Project Coordinator) to join our Austin-based operations team. In this hybrid role, you’ll support a wide range of internal projects — spanning process improvements, technology rollouts, cross-departmental initiatives, and change management efforts — that drive efficiency and alignment across Togetherwork.

This is a great opportunity for someone with a couple of years of relevant experience who’s ready to take ownership of project coordination, stakeholder communication, and delivery tracking in a dynamic SaaS and payments environment.

What You’ll Do

• Coordinate and track internal operational and technology projects across departments (Product, GTM, Finance, HR, and Customer Success).
• Develop and maintain project plans, schedules, action items, and documentation.
• Support project managers and department leaders with status reporting, risk tracking, and follow-ups.
• Facilitate recurring project stand-ups, reviews, and retrospectives, capturing key decisions and next steps.
• Assist in gathering and documenting business requirements and process workflows.
• Help identify dependencies, bottlenecks, and improvement opportunities across teams.
• Maintain visibility on milestones and metrics to ensure accountability and progress.
• Collaborate with stakeholders to ensure project alignment with company priorities.

What You’ll Bring

• 1-3 years of relevant experience in project coordination, operations, or business analysis — ideally within a SaaS, fintech, or technology-driven company.
• Familiarity with project management tools such as Smartsheet, MS Project or Monday.com.
• Strong communication, organization, and follow-up skills — comfortable interacting with cross-functional stakeholders.
• A proactive, detail-oriented approach with the ability to manage multiple projects at once.
• Basic understanding of software development cycles, internal systems, or change management processes is a plus.
• Bachelor’s degree in Business, Communications, or a related field required.
• PMP Certification preferred

Why You’ll Love Working Here

• Hybrid work schedule: 2–3 days a week in our Austin, TX office.
• Collaborative, mission-driven culture focused on customer success and continuous improvement.
• Exposure to senior leadership and high-impact projects that shape Togetherwork’s future.
• Opportunities for professional growth, mentorship, and career development.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $65,000

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

 

Client Support Specialist: Recruitment

Location: Columbus, GA (Hybrid- 2-3 days/week)

Job Summary 

We’re looking for a detail-oriented and client-focused Client Support Specialist - Recruitment to provide exceptional support for two of our key recruitment platforms, OmegaRecruit and ICS. In this role, you’ll work directly with our admins to troubleshoot issues, provide product guidance, and ensure smooth use of our software—especially during high-demand recruitment seasons.

This position offers a unique mix of standard support hours and high-intensity seasonal support periods, ideal for someone who thrives in both structured and fast-paced environments.

Responsibilities 

Year-Round Responsibilities:

• Provide daily customer support for OmegaRecruit and ICS
• Troubleshoot and resolve software-related issues, escalating when needed.
• Educate users on platform functionality and best practices.
• Maintain accurate and detailed documentation of customer interactions.
• Ensure data accuracy and maintain strict confidentiality, as the role involves handling sensitive personal and organizational information.
• Manage customer contract renewals, including tracking expiration dates, initiating renewal discussions, and coordinating any necessary updates or changes to agreements.
• Create and manage recruitment-related events within the platform in collaboration with customers, ensuring all event details align with their recruitment timeline and strategy.
• Manage and support customer disbursements as needed.
• Collaborate with internal teams (development, product, client operations, software support) to resolve user issues and share product feedback.
• Collaborate with customer and internal teams (development, product, client operations, software support) if customer request system configuration changes.
• Serve as a back-up team member for our Software Support and Client Operations departments, assisting with overflow or coverage needs outside of peak recruitment season.

Seasonal Responsibilities (Recruitment Season: Twice per Year, 2 Months Each):

• Participate in a rotating on-call schedule to provide 24-hour support coverage during peak recruitment periods.
• Respond quickly to urgent issues to minimize disruption for users during live recruitment events.
• Work closely with customers, leadership, advisors, and staff to ensure successful execution of recruitment activities.
• Maintain professionalism and calm under pressure in high-stakes, time-sensitive situations.
• Note: Recruitment Client Operations Specialists do not serve as back-up for other teams during recruitment season.

Requirements 

• High School Diploma and two or more years of experience in a customer service-related field with excellent communication and interpersonal skills.
• Ability to learn new technology quickly and efficiently, strong analytical and problem-solving skills with excellent organizational skills and the ability to multitask.
• A self-starter with the ability to work with people in a team capacity and independently, an unquestionable work ethic and a high degree of attention to detail.
• The ability to simplify and explain complex logic and processes in a manner that is easy to understand and concentrate for extended periods (several hours) with interruptions.
• Flexibility and willingness to work non-standard hours during recruitment seasons

Preferred

• Experience with OmegaRecruit or ICS
• Fraternity/sorority membership or familiarity with Greek life or Recruitment Processes.
• Basic knowledge of the recruitment process

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role will be supporting our Fraternal Vertical Solution: 

https://www.togetherwork.com/vertical-solutions/fraternal/

 

 

Accounts Payable Specialist

Location: Columbus, GA (Hybrid – 3 days/week in office)
Compensation: Competitive base + benefits

 

Job Description 

The Accounts Payable Specialist is responsible for accurately and promptly entering customer payables invoices, maintaining and updating vendor information, and providing proactive and reactive communication and support to customers, vendors, and internal teams regarding payables information.

Accounts Payable Support and Services

• Regularly monitor the payables email inbox and physical mail and ensure payables invoices are entered accurately and timely.
• Expedite payables invoice entry and take appropriate action to alert customers for urgent payables situations.
• Process vendor address, phone and email updates initiated by notification from a vendor or customer, return mail, and regular review and comparison of recent invoices and saved vendor information.
• Communicate with customers and vendors to update vendors’ method of routing invoices to ensure correct and most efficient routing of customer’s payables.
• Reconcile vendor statements to ensure they are balanced to vendor’s payables records and all credits or adjustments have been accurately entered.
• Research and reconcile payables issues to include payment adjustments, payment voids, stop payments and payment re-issues.
• Review customer accounts for uncleared or unclaimed vendor payments and proactively resolve with vendor and/or customer.
• Periodically communicate with payables vendors to provide information on invoices or payments and negotiate disconnection of services and late fees on behalf of a customer. 
• Obtain copies of W9s from vendors where necessary and take appropriate action to ensure accurate 1099 processing for vendors.
• Provide training to customers and vendors to ensure they are aware of all software features available and best practices.

Requirements 

• Positive attitude with learning new skills and systems
• High attention to detail
• Strong organizational and time management skills with the ability to prioritize and work on multiple projects simultaneously
• Excellent verbal, written, and interpersonal communication skills
• Ability to work independently and collaboratively within a team
• Self-motivated, adaptable and agile

Preferred

• Associate’s Degree or higher in business related study.
• Prior experience with accounts payable.
• Microsoft Office proficiency (Outlook, Excel, SharePoint, Teams etc)
• Comfortable working with technology and productive within a hybrid work environment

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Hybrid: $35,000 USD per year

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice Here.

Content Marketing Specialist 

Location: Austin, TX (Hybrid — 3 days in office per week)

About Us

At Togetherwork, we bring people together through technology, collaboration, and shared success. Our mission is to help organizations thrive by building connections that last. We believe great customer relationships are at the heart of everything we do, and we’re looking for a leader who shares that vision.

About the Role

We are seeking a highly skilled Content Marketing Specialist to develop, manage, and execute content strategies across multiple distribution channels. This individual will play a critical role in crafting timely, relevant, and engaging content that resonates with both potential and current customers. Working closely with our Growth, Customer, and Product Marketing teams, the Content Marketing Specialist will ensure consistency of messaging, alignment with marketing campaigns, and delivery of impactful copy at every customer touchpoint.

Key Responsibilities

• Develop and own the content calendar to ensure consistent and timely delivery of marketing copy.
• Write, edit, and optimize content for a wide range of channels, including website, email campaigns, blogs, social media, sales collateral, product updates, and more.
• Collaborate with Growth Marketing to create content that drives inbound leads and supports top-of-funnel campaigns.
• Partner with Customer Marketing to craft content that engages, educates, and retains our customer base.
• Work with Product Marketing to translate product features and updates into customer-friendly messaging.
• Ensure brand voice, style, and tone are consistent across all content.
• Leverage SEO best practices to maximize visibility and search rankings of digital content.
• Track content performance metrics and adjust strategies based on data-driven insights.
• Apply Agentic Marketing tools to streamline production, personalize campaigns, and improve speed-to-value—safely and measurably.
• Stay up to date on industry trends and customer needs to ensure content remains relevant and impactful.

Qualifications

• Bachelor’s degree in Marketing, Communications, Journalism, or related field.
• 3+ years of experience in content marketing, copywriting, or a similar role.
• Strong writing, editing, and storytelling skills with an eye for detail.
• Experience leveraging Agentic Marketing tools for efficient and effective content creation.
• Experience creating content across multiple channels (web, email, social, etc.).
• Familiarity with SEO principles and content optimization strategies.
• Strong collaboration skills with the ability to work cross-functionally.
• Ability to manage multiple projects with competing deadlines.
• Experience with AI tools, content management systems (CMS), marketing automation tools, and analytics platforms preferred.

Why You’ll Love Working Here

At Togetherwork, you’ll be part of a collaborative team that values innovation, impact, and growth—for both our customers and our people. We offer competitive compensation, a hybrid work model in our vibrant Austin office, and the opportunity to shape the future of customer success at scale.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

 

 

Corporate Marketing Manager

Location: Austin, TX (Hybrid — 3 days in office per week)

About Us

At Togetherwork, we bring people together through technology, collaboration, and shared success. Our mission is to help organizations thrive by building connections that last. We believe great customer relationships are at the heart of everything we do, and we’re looking for a leader who shares that vision.

About the Role

Togetherwork is looking for a Corporate Marketing Manager to own our brand strategy and bring it to life across web, social, content, and campaigns. You’ll refine the brand foundation (positioning, narrative, visual identity), up level day-to-day execution (site, socials, assets), and run programs that grow awareness, credibility, and preference. This role is hands-on and outcomes-driven: you’ll both set the bar and do the work—partnering with company executives, product and marketing leaders, and external vendors to make Togetherwork impossible to ignore.

Key Responsibilities

• Manage the corporate brand system: positioning, messaging architecture, value props by audience/solution, tone/voice, and visual identity guidelines.
• Execute website strategy and governance (information architecture, messaging, SEO hygiene, UX/content updates) and manage the roadmap with Web/IT partners.
• Own corporate social channels (primarily LinkedIn): editorial calendar, post creation/approval, executive visibility, and community management.
• Create and maintain on-brand assets and templates (pitch decks, one-pagers, case studies, event collateral) that scale across business lines.
• Plan and execute corporate communications, both internal and external
• Manage creative/PR agencies and freelancers—write briefs, review work, ensure on-time, on-brand delivery within budget.
• Drive internal brand adoption: toolkits, training, audits, and light governance to keep assets consistent and current.
• Partner with stakeholders on employer brand initiatives and with Revenue teams on sales enablement alignment.
• Integrate Agentic Marketing tools (AI agents for research, creative iteration, QA, and optimization) to speed production, personalize at scale, and document guardrails and outcomes.

Qualifications

• 4–7 years in B2B SaaS brand or corporate marketing, with end-to-end ownership of brand systems and multi-channel execution.
• Experience managing projects with multiple executives at the same time
• Demonstrated ability to craft clear positioning and messaging—and translate it into compelling web and social content.
• Hands-on web experience (CMS management, page building, basic on-page SEO) and comfort partnering on UX and analytics.
• Strong writing and editing skills; can switch between executive narratives, web copy, and social posts without losing the thread.
• Working knowledge of analytics and reporting (GA4, Search Console, social/native analytics; UTM discipline) and the ability to turn insights into action.
• Highly organized project manager with excellent stakeholder communication and an eye for design consistency.

Bonus Skills

• PR/AR and thought-leadership program experience (media pitches, bylines, awards/speaking).
• Light design and motion skills (Figma/Canva/Adobe) to tweak templates and speed iteration.
• Experience with marketing automation/CRM (e.g., HubSpot) to coordinate campaigns and capture brand-sourced demand.
• Event branding and executive communications (talk tracks, keynotes, webinar decks).
• Brand integration during M&A or multi-brand portfolio environments.

Why You’ll Love Working Here

At Togetherwork, you’ll be part of a collaborative team that values innovation, impact, and growth—for both our customers and our people. We offer competitive compensation, a hybrid work model in our vibrant Austin office, and the opportunity to shape the future of customer success at scale.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

 

 

Sales Development Representative (SDR)

Job Summary

The primary responsibility of the Business Development Representative is to help grow the client base through the management and execution of lead follow-up, cold prospecting, and sales. The ideal candidate will be excited to join the sales team in a role that will be integral to achieving company sales plan/goals. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns, cold calling and emailing, and meeting sales quotas. If you are motivated and results-driven, we’d like to meet you!

Responsibilities

• Generate pipeline from ideal customer profile accounts by thoughtfully and creatively reaching out to engage target personas
• Find creative ways to engage prospects and potential buyers that fit our Ideal Customer Profile, ICP
• Set up meetings or calls between prospective clients and internal Account Executives
• Knowledgeably discuss our Associations products with potential clients (training provided)

Requirements

• Bachelor's degree in Business, Marketing, or a related field required
• Minimum of 2 years in a client-facing sales role, including at least 1 year in enterprise
  software sales
• At least 2 years of experience with CRM software
• Self-motivated, a quick learner, and competitive
• Excellent communication skills and interpersonal skills
• Track record of achieving sales quotas
• Highly motivated, self-starter, results-driven, and goal-oriented
• Positive attitude and strong work ethic

Preferred

• Previous experience with Salesforce

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/solutions/

 

Compensation Consultant (Contract Role: November 2025 – January 2026)

Location: Remote | Duration: ~8 weeks | Hours: Approximately 275 (part-time)

Togetherwork is launching a company-wide compensation refresh, and we’re seeking an experienced Compensation Consultant to help us design a scalable, market-aligned framework that supports our growth and talent strategy.

What You’ll Do

• Validate and clean current job data (approximately 366 titles)

• Develop a clear job function and classification taxonomy

• Align job levels across roles and departments

• Lead market benchmarking and pay range modeling

• Deliver a validated, scalable compensation framework by January 2026

What We’re Looking For

• Proven experience leading job leveling or compensation benchmarking projects

• Strong analytical skills and attention to detail

• Familiarity with SaaS or high-growth environments preferred

• Collaborative approach and ability to work cross-functionally

Engagement Details

• Timeline: November 2025 – January 2026

• Commitment: ~275 hours (part-time contract)

• Goal: Deliver a validated, market-ready compensation framework in preparation for Togetherwork’s February compensation cycle

If you’re passionate about building equitable and data-driven compensation structures, we’d love to partner with you.

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

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About Togetherwork

Togetherwork builds the leading provider of Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our family of companies delivers SaaS and payment solutions to associations, fraternal organizations, museums, universities, and more.

Learn more about our solutions at www.togetherwork.com/solutions.

Customer Support Team Lead

Location: Atlanta, GA (Hybrid- 2-3 days/week in office)

Weekends may be required

Job Summary 

The Customer Support Team Lead at Gingr plays a crucial role in overseeing customer support operations while actively contributing to the team’s success. This position involves managing support agents across Tier 1, Tier 2, and Tier 3, ensuring high-quality service, and collaborating with the Customer Support Manager and other Team Leads to maintain and improve customer support standards.

Responsibilities 

• Oversee daily operations of the Customer Support Team, managing Tier 1, Tier 2, and Tier 3 support agents.

• Act as a senior agent, ensuring customer satisfaction and resolving complex issues across all support tiers.

• Mentor, coach, and train support staff; oversee performance evaluations and provide constructive feedback.

• Manage customer escalations and collaborate with Product and Development teams on software-related issues.

• Analyze support inquiries and maintain key performance metrics to improve team efficiency.

• Lead hiring, onboarding, and offboarding processes for customer support team members.

• Collaborate with the Learning & Knowledge Specialist to develop training materials and improve team knowledge.

• Continuously assess and refine support processes, documentation, and self-service resources. 

 

Requirements 

• 3-5 years of customer-facing experience, with a focus on customer support.

• Proven leadership experience, managing teams across various support tiers.

• Exceptional communication skills, both verbal and written.

• Strong problem-solving abilities with an analytical and detail-oriented mindset.

• Ability to multitask and maintain efficiency under pressure.

• Results-driven, adaptable, and thrives in a fast-paced environment.

• A team-oriented mindset with a patient, positive, and proactive approach.

• High School Diploma or equivalent required.

• Experience in the pet-care industry is highly valued.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Product Marketing Manager

Level: Manager
Location: Austin, TX (Hybrid, 3 days/week onsite)
Compensation: Competitive base + bonus + benefits

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Connect product innovation to customer impact

Togetherwork is seeking a Product Marketing Manager to drive awareness, adoption, and long-term engagement for our platform. As the vital link between product and customer, you’ll translate technical capabilities into meaningful, benefit-driven stories that resonate with our audience and deliver measurable business outcomes.

This is a strategic, cross-functional role at the intersection of product, marketing, and customer success. You’ll ensure our messaging is sharp, our launches are impactful, and our marketing programs deepen customer engagement and loyalty.

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What you’ll do

• Craft compelling messaging that reflects real customer needs and differentiates our products in the market.

• Align messaging with business outcomes, connecting product capabilities to retention, engagement, and revenue growth.

• Ensure brand and message consistency across all customer touchpoints—including website, in-app experiences, campaigns, and enablement materials.

• Lead go-to-market (GTM) planning and execution for new product launches and feature releases, from strategy to post-launch performance review.

• Collaborate across teams—Product, Sales, and Customer Success—to align positioning and execution.

• Leverage analytics to evaluate adoption, usage, and retention, incorporating learnings into future GTM strategies.

• Develop customer segmentation models that highlight user needs across key personas, from solo operators to multi-location organizations.

• Lead voice-of-customer and competitive insights to inform roadmap priorities, product positioning, and lifecycle marketing.

• Transform data into strategy, using churn, engagement, and retention trends to guide messaging and campaign development.

• Create enablement tools—battlecards, pitch decks, FAQs, and campaign content—that empower internal teams and strengthen go-to-market execution.

• Partner with marketing teammates to develop product-focused campaigns, webinars, blogs, and educational content that increase customer stickiness.

• Support customer adoption and retention through lifecycle programs, in-app messaging, and educational initiatives.

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What you bring

• Bachelor’s degree in Marketing, Business, Communications, or a related technical field (preferred).

• 3–5+ years of experience in product marketing, product management, or technical marketing roles within SaaS or technology-driven organizations.

• Proven success developing and executing go-to-market strategies for B2B SaaS or technical products.

• Strong technical aptitude with the ability to quickly understand and communicate complex product details.

• Excellent storytelling and communication skills with the ability to translate technical concepts into compelling value propositions.

• Proficiency with CRM, analytics, and marketing automation platforms, as well as emerging AI tools.

• Strong project management and collaboration skills, comfortable leading initiatives across multiple teams.

• Data-driven mindset with a demonstrated ability to analyze performance and optimize outcomes.

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Why this role

Impact: Shape how our products are positioned and experienced by customers.
Collaboration: Partner with product and business leaders to influence roadmap and strategy.
Ownership: Lead go-to-market efforts from concept to measurable adoption and retention impact.
Flexibility: Hybrid role based in Austin, TX (minimum 3 days/week onsite).

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Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based
Benefits:

• Medical, dental, and vision insurance options

• 100% employer-paid short/long-term disability

• Basic Life Insurance

• 401(k) with 100% company match

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 9 company-paid holidays

• 6 weeks paid parental leave

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Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

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About Togetherwork

Togetherwork builds the leading provider of Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our family of companies delivers SaaS and payment solutions to associations, fraternal organizations, museums, universities, and more.

Learn more about our solutions at www.togetherwork.com/solutions.