Director of Curriculum (Remote- US Based)

Job Summary 

The Director of Curriculum will be responsible for overseeing, developing, and managing all educational and communication content for the Inner Circle and broader programs. This role requires a blend of strategic thinking, project management, and curriculum design expertise. The Director of Curriculum will ensure that all content is aligned with educational goals, engages members, drives action, and supports the overall mission of the organization. The role will also involve managing multiple communication channels and utilizing data-driven strategies to optimize engagement and results. This is a highly collaborative role, working closely with the leadership team, contractors, and other departments to deliver exceptional

Responsibilities 

Communication Strategy and Management:

  • Oversee and strategize communication for the Inner Circle and additional revenue streams (e.g., Studio Transformation, Extra Retreat Day, Studio Sync, etc.).

  • Manage communication across multiple channels, including email, social media, and member platforms, ensuring consistency and alignment with our messaging.

  • Collaborate with contractors to ensure all copy and creative assets are on-brand and aligned with our values and goals.

  • Implement data-focused strategies to maximize engagement and program participation.

Curriculum and Content Development:

  • Lead the design and development of lesson plans, masterclasses, and educational resources on key business concepts, ensuring they are engaging and results-oriented.

  • Build out the Inner Circle curriculum and learning management system (LMS) in collaboration with contractors.

  • Create educational curriculum that is pedagogically sound and meets the diverse needs of dance studio owners.

  • Write high-quality business content tailored for studio owners, including podcasts, masterclasses, and other learning materials.

  • Experiment with and implement innovative teaching methods and tools to improve learning outcomes and enhance member satisfaction.

  • Continuously refine and evaluate the effectiveness of educational content based on member feedback and industry best practices.

Educational Innovation and Strategy:

  • Research and incorporate the latest trends in education, technology, and the dance industry to ensure we remain a leader in business education for studio owners.

  • Collaborate with the CEO and team to ensure seamless integration of educational elements across all programs.

  • Contribute to strategic planning by offering insights and direction from an educational perspective, ensuring alignment with organizational goals.

  • Balance strategic planning (50%) and hands-on curriculum/content creation (50%).

Project Management and Collaboration:

  • Manage multiple content and communication projects simultaneously, ensuring timely and efficient development and delivery.

  • Collaborate closely with cross-functional teams, including leadership team members Lisa, Cassie, and Jessica, and external contractors.

  • Lead content creation for internal use (Inner Circle members) and external marketing initiatives.

  • Oversee the content creation process from ideation to execution, ensuring alignment with our teachings and branding.

  • Manage various types of content, including video, written, visual, and digital assets.

Performance Monitoring and Continuous Improvement:

  • Use data, member feedback, and KPIs to track the effectiveness of educational content and communication strategies, making data-driven adjustments.

  • Regularly review and update content to meet the evolving needs of the community and ensure it delivers measurable impact.

Requirements 

  • 3+ years of experience in curriculum development, content strategy, or educational program management.

  • Proven experience designing and delivering engaging and results-oriented educational content.

  • Strong understanding of pedagogical principles and learner needs, with a true curriculum-writing background.

  • Business-savvy mindset with experience in consulting or supporting small business owners.

  • Experience managing multiple communication channels (email, social media, etc.) and a variety of content formats (written, video, visual, etc.).

  • Data-driven mindset with the ability to develop strategies based on analytics and member feedback.

  • Strong project management skills and ability to manage multiple projects simultaneously.

  • Excellent communication and collaboration skills.
  • Knowledge of the dance industry and a passion for supporting small business owners is a plus.

  • Experience working with online learning platforms, digital marketing, or community engagement tools is a plus.

  • Bachelor’s degree in Education, Curriculum Design, Business, Communications, or a related field is a plus 

 

Key Performance Indicators (KPIs)

  • Member Engagement

  • Churn

  • Upgrades

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $80,000 - $100,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role is supporting our Studios vertical solution https://www.togetherwork.com/vertical-solutions/studios/

Please note: We will be requesting a sample of your previous writing curriculum or content to be submitted prior to the second interview.

CCPA Disclosure Notice: Click Here

Benefits Specialist

Job Summary

Togetherwork is seeking a Benefits Specialist to join our team. 
This role is designed for an experienced benefits professional who thrives on managing complex benefits programs, excels at communicating with employees and vendors, and possesses a leadership mindset. This is an exciting opportunity to take ownership of benefits and wellness operations and lead process improvements while working collaboratively with our existing benefits team. 

Core Competencies 

To be successful in this role, you’ll need: 

  • Leadership Mindset: Proactive ownership of responsibilities with a focus on delivering impactful solutions. 
  • Exceptional Communication Skills: Ability to clearly convey complex benefits information and build relationships with employees and vendors. 
  • Benefits Expertise: Deep knowledge of benefits administration, compliance, and best practices in multi-state environments. 
  • Analytical Problem-Solving: Capacity to evaluate current processes and identify opportunities for improvement. 
  • Attention to Detail: Strong organizational skills to ensure accuracy in reporting, compliance, and data management. 

 Responsibilities 

In this role, you will: 

  • Administer Employee Benefits Programs: 
    Oversee day-to-day operations for group benefits, including health, dental, vision, disability, life insurance, retirement plans, and more. 
    Handle enrollments, terminations, claims processing, and compliance reporting to ensure seamless delivery. 
  • Provide Exceptional Support to Employees: 
    Serve as the primary contact for employees, helping them navigate and maximize their benefits. 
    Develop tools and resources to improve employee understanding of benefits offerings. 
  • Manage Vendor Relationships: 
    Act as the main liaison with third-party administrators and vendors, ensuring efficient service delivery. 
  • Drive Process Improvements: 
    Evaluate existing benefits programs and recommend enhancements to improve cost efficiency and employee satisfaction. 
    Lead initiatives to streamline operations and enhance the employee experience. 
  • Ensure Compliance: 
    Ensure compliance with ACA, ERISA, COBRA, and other federal and state regulations. 
    Conduct audits and oversee data reporting to maintain accuracy and meet legal requirements. 
  • Support Wellness Initiatives: 
    Contribute to the design and implementation of wellness programs. 
  • Regularly engage with our employees regarding proactive wellness topics.  

 Requirements 

The ideal candidate has: 

  • At least 3 years of benefits administration experience in a multi-state organization with more than 150 employees. 
  • Proven experience performing lead benefits duties, with a deep understanding of compliance requirements. 
  • Excellent communication and interpersonal skills, with a passion for building relationships with employees and vendors. 
  • Strong organizational and problem-solving skills, with meticulous attention to detail. 
  • Proficiency in HRIS systems and Microsoft Office Suite. 

Preferred qualifications: 

  • Bachelor’s degree in Human Resources, Business Administration, or a related field. 
  • Certifications such as SHRM-CP, aPHR, or PHR. 
  • Experience with ADP’s WFN system. 

 The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $55,000- $60,000 USD per year

Application Process 

To apply, please submit your: 

  • Resume 
  • Tailored cover letter highlighting your qualifications and enthusiasm for the position. 
  • Completion of a video interview (instructions will follow after applying). 

Start Date: We are seeking candidates who can start by the first week of March 2025. 

Note: Applications missing any of these elements will not be considered. 

 

CCPA Disclosure Notice: Click Here

Senior Account Manager (Remote- US Based)

Job Summary 

The Account Manager within Togetherwork’s Petcare vertical is a pivotal client-facing role, responsible for nurturing and expanding customer relationships within a portfolio of Enterprise accounts. Your primary objectives will be to drive customer retention, secure renewals, and identify growth opportunities within your assigned accounts. Success in this role requires a strong background in account management.

Responsibilities 

  • Foster Customer Loyalty: Develop deep, trust-based relationships with customers to ensure their long-term satisfaction and loyalty. Leverage your expertise to consult on product usage best practices, drive feature adoption, and align our offerings with their business goals. Your focus will be on highlighting the benefits our products bring to their operations, rather than just features.
  • Strategic Communication: Prepare and deliver impactful presentations tailored to various scenarios such as Quarterly Business Reviews, Strategic Recommendations, and Financial or Retainer Usage Reports. Your role will involve identifying opportunities for expansion, analyzing customer needs, and clearly summarizing them in a format that drives actionable insights. Regularly provide feedback to the Product Management and Support teams, and coordinate consistent, consolidated customer communications.
  • Drive Retention and Growth: Lead the renewal process, securing yearly or multi-year contracts through effective business routines and negotiation strategies. Ensure ongoing alignment with customers on financial commitments and deliverables. Collaborate closely with the development team to advocate for customer-driven product enhancements. Maintain meticulous records of customer interactions and financial agreements to ensure transparency and accuracy.

Requirements 

  • 3-5 years of account management experience, preferably in SaaS or software delivery within an agency, technology provider, or client-side role.
  • Bachelor's degree or five years of experience in lieu of a degree preferred.
  • Experience in the pet care industry is preferred.
  • Strong proficiency in CRM tools, with Salesforce being a must-have.
  • Experience with project management tools such as Asana, Monday.com, and Jira.
  • Demonstrated success in driving customer retention and renewal, with a 70% focus on retention and 30% on growth.
  • Solid analytical skills, with experience in reporting, billing, and deriving insights from data.
  • Familiarity with APIs and SaaS platforms, particularly in the context of client-facing roles.
  • Experience with tools such as Zendesk, PowerBi, and other reporting platforms is a plus.
  • Excellent written and verbal communication skills, particularly in documentation, presentations, and customer reporting.
  • Strong attention to detail and organizational skills.

Soft Skills:

  • Communication: Excellent written communication and presentation skills are essential. While negotiation skills are not a primary focus, the ability to communicate clearly and effectively with clients is key.
  • Adaptability & Organization: Ability to manage competing priorities and navigate complex client situations with flexibility and confidence in a dynamic environment.
  • Customer-Centric Mindset: Passionate about customer success and driven to build long-term relationships by understanding and anticipating client needs.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match up to 4%
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $75,000.00 to $85,000.00 USD per year

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role will be supporting our Petcare Vertical Solution https://www.togetherwork.com/vertical-solutions/pet-care/

 

 

 

CCPA Disclosure Notice: Click Here

Business Development Representative (Remote – US Based – Eastern or Central Time Zone Only)

Please Note: Candidates for this role must reside in the U.S. and be located within the Eastern or Central time zones.

Job Summary  

The primary responsibility of the Business Development Representative is to help grow the client base through the management and execution of lead follow-up, cold prospecting, and sales. The ideal candidate will be excited to join the sales team in a role that will be integral to achieving company sales plan/goals. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience developing leads from marketing campaigns, cold calling and emailing, and meeting sales quotas. If you are motivated and results-driven, we’d like to meet you! 

 

Responsibilities 

  • Generate pipeline from ideal customer profile accounts by thoughtfully and creatively reaching out to engage target personas
  • Find creative ways to engage prospects and potential buyers that fit our Ideal Customer Profile, ICP  
  • Set up meetings or calls between prospective clients and internal Account Executives  
  • Knowledgeably discuss our Associations products with potential clients (training provided)  

 

Requirements 

  • Bachelor's degree in Business, Marketing, or a related field required
  • Minimum of 2 years in a client-facing sales role, including at least 1 year in enterprise software sales
  • At least 2 years of experience with CRM software
  • Self-motivated, a quick learner, and competitive 
  • Excellent communication skills and interpersonal skills
  • Track record of achieving sales quotas  
  • Highly motivated, self-starter, results-driven, and goal-oriented
  • Positive attitude and strong work ethic 

 Preferred 

  • Previous experience with Salesforce 

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 The Company offers a comprehensive employee benefits program, including:

 

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match up to 4%
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave
  • Pet Insurance
  • Medical Travel Benefits
  • Infertility Benefits
  • Teladoc
  • Employee Assistance Program
  • Wellness Benefits & Engagement Platform

 

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

 Salary Range

US Remote: $45,000- $50,000 USD per year plus commission 

 Who we are

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here

Software Developer (Remote- ATL Based)

Note: The use of AI tools is permitted or restricted during the interview process.

Job Summary 

As our developer, you will be responsible for the development and support of applications leveraging his/her expertise and knowledge of multiple systems/customer areas to help build a robust, scalable, and reliable platform.

You will be a part of an experienced engineering team and work with passionate leaders on challenging topics.

The ideal candidate will possess a good balance of software development and debugging skills; has a keen desire to deeply understand our products and services to push our technology forward with respect to functionality, performance, reliability, and scalability and fully own the delivery of the product.

Responsibilities 

  • Perform coding/configuration, testing, implementation, and documentation on solutions developed including design specifications.
  • Perform applications programming activities, to include code, test, debug, document, maintain, and modify applications programs.
  • Layout technical vision for the features/initiatives and own the delivery with high-quality development.
  • Leverage modern cloud-first technologies to create efficient and performant processes.
  • Partner effectively and influence peers and senior leadership both within the organization.
  • Ability to extract, analyze, and report data.
  • Strong attention to detail when identifying data relationships, trends, and anomalies.
  • Thinking through long-term impacts of key design decisions and handling failure scenarios.
  • Maintain awareness of industry trends and evaluate applicability of new software tools to platform development.
  • Commit to overall deliverables with customers and/or management.
  • Perform other duties as assigned.

Requirements 

  •  3-5 years of experinece with PHP and Laravel frameworks 
  •  3- 5 years of expereince with JavaScript
  • Knowledge of VueJS Framework is strongly preferred
  • Experience in building large scale distributed systems with high availability, scalability, and resilience.
  • An advanced understanding of processes and practices which contribute to the reliability, maintainability, security, simplicity, performance, and testability of software.
  • Demonstrated success in defining and implementing software refactoring improvements.
  • Experienced knowledge of maintaining and debugging live software systems. Proactively engage in the remediation of software issues related to code or solutions quality, security, and/or pattern/frameworks and software usability or end user related issues.
  • Deep understanding of issues involved in delivering, deploying, and supporting an integrated suite of products.
  • Ability to grasp new areas; and adapt to changes.
  • Proficient in MySQL language
  • Ability to work with, navigate, and manage Linux Operating Systems. 

Preferred Qualifications: 

  • Proficient in Ionic/Capacitor development
  • Familiarity with Amazon AWS
  • Familiarity with Redis Databases.
  • Knowledge and experience working in the payments industry 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $90,000-$110,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

CCPA Disclosure Notice: Click Here

Customer Support Agent (Remote- US Based)

Candidates in the MST or PST time zones are preferred.

 

Job Summary 

The Tier 1 Customer Support Agent is responsible for providing front-line support to customers via email, chat, and phone for software products within Togetherwork's Pet Care vertical. Their primary focus is to address common customer issues and provide “how-to” support for product usage questions. They are responsible for resolving product or service problems by clarifying the customer's questions and explaining the best solution to solve a problem while maintaining established Service Level Objectives. The Tier 1 agent is also responsible for identifying product problems and requests that require additional expertise or advanced troubleshooting and escalating those to the Tier 2 team after initial triage and collecting basic information.

A strong performer in this role will demonstrate a high sense of urgency in responding quickly and effectively to customer requests, the ability to promptly identify items that should be escalated, and a continuous desire to learn about our pet care products and customers. 

 

Responsibilities 

  • Receive and respond to customer inquiries received via email, chat, and phone
  • Classify inquiries based on severity and priority
  • Investigate and/or resolve inquiries according to knowledge base articles and other reference materials
  • Escalate issues requiring additional expertise, investigation, or troubleshooting to the Tier 2 team
  • Accept and retain ownership of requests, providing timely updates to customers until a resolution is reached or an escalation is needed
  • Participate in providing support coverage on recognized holidays 2-3 times per year
  • Assist with backup coverage for Tier 2 as needed, handling customer inquiries that are escalated by the Tier 1 Support team

 

Requirements 

  • High School Diploma or equivalent
  • 1-2 years of experience in a customer support or helpdesk role
  • Outstanding written and verbal communication skills, including the ability to effectively interact with internal teams, partners, and customers
  • Ability to multi-task in a fast-paced and constantly evolving environment
  • Self-motivated to gain basic proficiency with new technologies such as Zendesk, Teams, and HubSpot
  • Ability to work both independently and in small teams
  • Strong analytical problem-solving abilities

Preferred

  • Experience troubleshooting software issues in a SaaS environment
  • Experience working in the pet-care industry is a huge plus

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match up to 4%
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave
  • Pet Insurance
  • Medical Travel Benefits
  • Infertility Benefits
  • Teladoc
  • Employee Assistance Program
  • Wellness Benefits & Engagement Platform

 

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $41,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here

Fundraising Campaign Consultant (Remote – US Based)

Job Summary

We help our clients engage alumni during, in between, and after concentrated fundraising efforts. Through feasibility studies, case statements, strategic assessments, gift management, special communications, and much more, we focus on creative solutions, a tailored action plan, and consulting that helps clients maximize fundraising outcomes.

The primary goals of a consultant are to conduct pre-campaign feasibility studies and direct capital campaigns. In order to accomplish these goals, the following tasks are involved:

 

Responsibilities

  • Work autonomously to achieve client and internal goals.
  • Communicate with a variety of stakeholders while producing high quality work in a fast-paced, deadline driven environment.
  • Conduct major gift prospect research.
  • Schedule and conduct interviews that will inform, educate, and cultivate major gift prospects for a campaign.
  • Analyze interview results and formulate recommendations for a capital campaign and present findings to contractual stakeholders.
  • Develop and implement campaign strategies specifically designed to achieve the goals of campaign.
  • Identify, recruit, train and manage volunteer campaign leadership on solicitations efforts.
  • Schedule and conduct solicitations, in conjunction with volunteers, to secure campaign contributions.
  • Embrace a forward-thinking attitude by continuously seeking out opportunities for personal and professional development.
  • Exhibit ideal team player traits by supporting colleagues and taking initiative to collaborate on tasks and projects beyond assigned duties.
  • Comply with Company policies, the Association of Fundraising Professionals Code of Ethical Principles, and Standards of Professional Practice.
  • Maintain working knowledge of Microsoft Office 365, Salesforce, Monday.com, and Adobe Acrobat
  • Periodic travel for meetings and volunteer training, up to 25%.

 

Requirements 

  • 2+ years of progressively responsible experience in fundraising, higher education, or consulting required
  • BA/BS degree is required
  • Working knowledge of databases, and/or fundraising database software required; experience with Salesforce preferred
  • Exceptional level of organization and project management skills
  • Ability to develop strong, trusted relationships with clients and key contacts
  • Demonstrated ability to communicate, present, and influence at all levels of a organization
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Ability to lead and manage internal account teams, assisting with communication campaigns, data maintenance and payments systems
  • Demonstrated ability to anticipate challenges and deliver client-focused solutions based on customer needs
  • Experience working for non-profits is a preferred 
  • Membership in a Greek social organization preferred

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $47,500 - $55,000

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

CCPA Disclosure Notice: Click Here

Marketing Manager (Remote- US Based)

Job Summary 

Togetherwork provides Software-as-a-Service solutions to a variety of communities and businesses. We are looking for an amazing, data-driven marketer in the B2B SaaS space. You will be responsible for attracting site traffic through social media and events, converting that traffic into qualified leads, and optimizing those leads to close into customers. You will lead our Petcare vertical solution social media presence, including strategy and engagement, and manage webinars and the trade show experience.

Responsibilities 

  • Grow marketing-qualified leads and increase brand perception by converting organic social media traffic.
  • Design and implement social media strategy and content calendar to align with business goals.
  • Generate, edit, publish and share engaging content daily (e.g., original text, photos, videos, blog content, etc.).
  • Collaborate with other teams, like support, sales and product to create content, webinars and how to videos.
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
  • Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact.
  • Design and create social media graphics, gifs and videos with Canva.
  • Research, plan and oversee trade show operations.
  • Serve as Trade Show Booth Captain by attending 2-3 shows a year.
  • Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.
  • Monitor and maintain data quality within the marketing database.
  • Evaluate new technologies and add-on applications to improve and optimize marketing team performance.
  • Assist in strategy calls to discuss lead generation performance versus forecast and discuss strategies to achieve goals.
  • Work alongside all departments including sales and product to meet and exceed KPIs by creating exciting new marketing opportunities.
  • Deliver weekly and monthly reporting to the management team and actively monitor the contribution of marketing to the overall revenue targets.

Requirements 

  • Four-year degree in marketing or a related field
  • 5+ years of successful B2B lead generation experience with track record of being accountable to lead generation goals
  • Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
  • Strong demonstration of a “test, measure, learn” mentality
  • Proficiency in marketing automation systems (like HubSpot) and integrating those systems with other technologies.
  • Strong ability to learn new platforms (e.g., Salesforce, HubSpot, Facebook ads, etc.)
  • Excellent communication (written and verbal) and organizational skills
  • Ability to strategize and present opportunities
  • Eagerness to drive growth
  • Ability to manage multiple projects at the same time in a fast-paced environment

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $70,000 - $80,000 USD per year + bonus

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Note: This role will be supporting our PetCare vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/

CCPA Disclosure Notice: Click Here

General Manager – Product Group (Remote- US Based)

 

Overview:

We are looking for an experienced General Manager - Product Group Leader to lead a key business unit in a dynamic, high-growth environment. As a Product Group Leader, you will oversee multiple multi-million-dollar product lines within a matrixed software company, with full P&L responsibility. These product lines collectively generate $50MM in revenue, and your role will focus on driving both revenue growth and managing expenses.

 

The ideal candidate will have a proven track record of managing product groups in high-growth SaaS environments, demonstrating a private equity mentality by prioritizing operational efficiency, profitability, and long-term value creation. This role offers the opportunity to make a significant impact, and stability and progression in previous roles are essential for success.

Responsibilities

  • Manage the product(s) to hit top-line goals (i.e., revenue) as well as profit and expense targets.
  • Monitor non-financial KPIs (e.g., churn, MQLs / SQLs, etc.) and manage to those KPIs to ensure the long-term growth and success of the product line.
  • Lead a matrix product organization of roughly 100 people, with 5 direct reports. The various functions (e.g., sales, marketing, ops, etc.) will report to functional leaders with a dotted line to you. Regardless of the reporting relationship, you will need to ensure the team members work in unison to deliver against the product goals.
  • Work with the cross-functional team and the executive team to set the big initiatives (AKA the big rocks) for the coming year, the financial goals, and the core non-financial KPIs and targets for each product line and communicate those goals throughout the organization. As the year progresses, hold the team accountable to those financial goals and KPIs.
  • Work closely with the product management team in analyzing the market, market size, competitor strengths and weaknesses, key customer / prospect pain points, etc. and develop long-term product strategies that include positioning versus the competition, 3-5 year product roadmaps, pricing strategies, and go-to-market plans.
  • Build a successful performance-driven culture in your product lines within the structure of Togetherwork
  • Work with your team, the CPO and key functional execs (e.g., CRO, CFO, CEO, VP of Corp Dev, etc.) to evaluate product additions and major product changes including recommending potential acquisitions and investment cases for new products and programs

Requirements

Business Operations Leadership (SaaS and PE Experience)

  • 15+ years of experience in business operations, specifically within SaaS and private equity-backed companies.
  • Expertise in managing business operations, with a strong understanding of the unique dynamics of both SaaS models and private equity-backed environments.

 Strategic Leadership and Change Management

  • 7+ years in progressive leadership roles, including driving transformational initiatives, managing change, and implementing operational improvements.
  • Ability to lead cross-functional teams through change in fast-paced, high-growth environments while pushing for measurable outcomes.

Financial Acumen and P&L Management

  • Proven success in managing P&Ls with revenues of $50-100MM+, ensuring financial targets are met or exceeded.
  • Strong experience in data-driven decision-making using financial and operational KPIs to drive performance.

Relationship Building with SMB and Mid-Market Enterprises

  • Significant experience building and managing relationships with SMB and Mid-Market Enterprises, especially those with deep technical/product needs.
  • Proven ability to understand customer needs, capture feedback, and provide solutions that align with market demands.

Product Strategy and Market Insight

  • Strategic product mindset with experience in gathering market and customer feedback to guide product strategy and development.
  • Ability to understand market trends and anticipate future product opportunities, influencing roadmap decisions based on customer and prospect input.

Cross-Functional Leadership in Matrix Organizations

  • Extensive experience leading cross-functional teams (e.g., marketing, engineering, customer support) in a matrix organization.
  • Ability to collaborate with functional leaders to set strategies, hold employees accountable, and drive execution across diverse teams.

KPI-Driven Focus

  • Experience in setting and managing KPIs, ensuring the company stays on track toward strategic goals while overcoming obstacles as they arise.
  • Strong ability to balance financial and operational KPIs, using data to inform strategic decisions.

Growth and Scalability

  • Proven experience in high-growth environments, successfully managing rapid scale and change.
  • Demonstrated ability to grow revenues organically (through internal operations and efficiency) and inorganically (through acquisitions or mergers).

Mergers, Acquisitions, and Team Integration

  • Experience with mergers, acquisitions, or integrating teams is a plus, particularly in ensuring operational efficiency post-integration.

Payments Experience (Bonus)

  • Payments industry experience is a plus, offering additional insight into handling payment-related operations, especially in tech-driven or SaaS-focused businesses.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match up to 4%
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 10 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $175,000- $250,000 USD per year + bonus

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

CCPA Disclosure Notice: Click Here

Account Director (Remote- US Eastern or Central Time Based Only)

Job Summary 

As an Account Director within Togetherwork’s Associations Product Group, you will serve as a senior client-facing member of the integrated team, responsible for leading and growing customer relationships within a portfolio of Enterprise accounts. The primary objectives of the role will be to create a high-functioning account team, lead the daily customer experience of Top Key Accounts, and drive retention & renewal of the complete list of Enterprise accounts (25-50).  You will develop a thorough understanding of our products, service offerings, and the unique dynamics of our customers' organization to better expand our relationships.

 

Responsibilities 

 

  • Create a High-Functioning Account Management Team:
    • Initially overseeing 2-3 direct reports and potentially more beyond.
    • Create a high-functioning account team through effective coaching, goal setting, and progress development.
    • Provide guidance and support to direct reports to ensure alignment with organizational objectives.
  • Lead the Daily Customer Experience:
    • Create & Build Customer Confidence
    • Develop lasting relationships to create loyal customers and improve retention.
    • Consult on product usage best practices and drive feature adoption.
    • Understand their business objectives and how our products support them.
  • Drive Retention & Renewal:
    • Identify upsell opportunities
    • Secure yearly/ multi-year renewals through strong business routines and contract negotiations
    • Ensure customer alignment with ongoing financial deliverables through renewal.
    • Collaborate with product team to provide recommendations based on client feedback to innovate and enhance our products.
    • Maintain accurate records of customer interactions (email, shared documents, software/ Salesforce notes)
  • Effective Communication:
    • Quarterly Business Reviews
    • Strategic Recommendations
    • Results Reporting
    • Best Practices & Product Adoption Strategies
    • Create pro-active presentations (in PowerPoint) that help frame-up and deliver against multiple scenarios.
    • Analyze and determine customer needs and be able to summarize in presentation formats:
    • Provide feedback to the Product Management and Support teams; coordinate consolidated customer communications

 

Requirements 

 

  • Education:
    • Bachelor's degree in Business Administration, Marketing, Accounting, Finance, or related field. Advanced degree preferred but not required
  • Experience:
    • Minimum of 8-10 years of experience in account management or client leadership roles within the software or technology industry, with at least 8 years of hands-on experience in the field and a minimum of 5 years in a leadership capacity.
    • Proven track record of successfully managing Enterprise accounts and driving retention & renewal strategies.
    • Demonstrated experience in leading and developing high-performing account management teams.
    • Demonstrated ability to communicate with technical and financial stakeholders using appropriate language and vocabulary effectively.
    • Comfortable discussing SAAS solutions, cloud-based technologies, and other technical aspects relevant to the industry.
    • Experience translating complex technical concepts into clear, understandable terms for non-technical clients.
    • Proficiency with Salesforce or Microsoft Dynamics
    • Familiarity with Monday.com and Confluence highly preferred, but not required.
  • Core Competencies
    • Excellent communication skills, both written and verbal, with the ability to effectively communicate complex ideas and strategies.
    • Proficiency in presentation building, email communication, and conducting business meetings.
    • Strong negotiation and contract management skills.
    • Exceptional analytical and problem-solving abilities.
    • Strategic thinker with the ability to understand market trends and anticipate changes.
    • Highly organized with excellent time management skills.
    • Customer-centric mindset with a focus on building long-term relationships.
    • Collaborative team player with the ability to work cross-functionally.

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $135,000 - $145,000 USD per year plus commission 

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

CCPA Disclosure Notice: Click Here