Job Summary 

We are seeking a proactive, relationship-driven Account Manager to join our Petcare vertical at Togetherwork. This role will manage a portfolio of high-value Enterprise clients using our platform. You will be responsible for deepening customer relationships, driving renewals, identifying upsell opportunities, and delivering strategic business reviews and performance reporting. This role is 70% focused on customer retention and renewals and 30% on expansion opportunities. You will serve as a trusted advisor to clients while collaborating cross-functionally with Support, Product, and Implementation teams.

Responsibilities 

Client Relationship Management

• Serve as the main point of contact for Enterprise-level clients post-implementation.

• Build strong, consultative relationships to understand clients’ operational goals and how our solutions support them.

• Provide best practices guidance for product usage, integrations, and feature adoption.

Renewals & Growth

• Lead annual and multi-year renewal processes, ensuring timely contract execution and minimizing churn.

• Identify and execute upsell or cross-sell opportunities in partnership with the Sales team.

• Maintain accurate tracking of renewal and growth pipelines in Salesforce.

Strategic Account Planning

• Prepare and lead Quarterly Business Reviews (QBRs) tailored to client priorities, with insights on usage, billing, and performance metrics.

• Deliver clear, data-driven strategic recommendations that highlight client ROI and reinforce platform value.

• Provide feedback to internal stakeholders (Product, Support) based on client needs and trends.

Operational Excellence

• Track all account activity including usage, contract value, and client communications within Salesforce.

• Collaborate with the Finance team on billing questions, contract terms, and client payment tracking.

• Ensure alignment between the product roadmap and client needs by advocating for enhancement requests.

Requirements 

• 3–5 years of experience in account management, preferably in a SaaS, agency, or client-facing software environment.

• Strong familiarity with Salesforce (required) and proficiency in using Asana, Monday.com, or Jira.

• Experience managing multi-location or multi-user clients, ideally in a B2B setting.

• Strong presentation and documentation skills, with experience preparing reporting decks and client-ready deliverables.

• Comfortable working independently in a fast-paced, remote-first team environment.

• Detail-oriented, with strong organizational skills and follow-through.

Preferred:

• Experience in the petcare industry or working with service-based businesses.

• Familiarity with APIs, integrations, and basic SaaS product concepts.

• Experience with reporting tools such as Power BI or Zendesk Explore.

• Bachelor's degree 

Soft Skills

• Customer-Centric – You thrive on solving customer problems and building long-term relationships.

• Strategic Communicator – You can communicate complex information clearly and are comfortable presenting to executive stakeholders.

• Adaptable – You can juggle multiple accounts and priorities without losing focus or precision.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

 

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $75,000.00 to $85,000.00 USD per year plus commission (DOE).

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Please note this role will be supporting our petcare vertical solution: https://www.togetherwork.com/vertical-solutions/pet-care/

 

 

 

 

Please note that the target start date for this role is August 2025. We will begin reviewing application videos in July.

Job Summary 

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents. Togetherwork’s business lines provide software and payment solutions to a range of groups, including camps, fraternal organizations, museums, nature centers, pet services, universities, and zoos! 

The business line being supported in this role provides software solutions to traditional overnight camp and retreat centers, as well as college athletic camps around the nation. You will be supporting a powerful, cloud-based camp management software that streamlines clients' operations.  The software provides online registration and delivers a host of integrated tools to manage everything from health centers, HR, accounting, point of sale, and reservations. This includes providing camps with parent engagement via custom apps, digital notes to campers, and photo tagging of campers.   

We see our team as a family and since we work with camps, we also like to have fun!  You’ll find that we love getting to be a part of our camp partners’ missions.  It’s exciting to know that we help make a positive impact on hundreds of thousands of kids' lives each year! 

Who you are 

A detail-oriented, self-learner who enjoys troubleshooting software issues and providing clients with solutions that meet their business needs. The right individual will be comfortable answering both process (how-do-I?) and business (how-should-I?) inquiries and requests. Their role is to ensure that the customer is successful using our product and that they have a great experience doing so. Ideal candidates are eager to join us at the ground level, knowing there is room for growth. This is a remote position. 

Responsibilities

• Responding to client questions and issues via phone and ticketing software (Zendesk and Jira) 
• Assisting clients across multiple products 
• Working with Product and Development teams to help improve the product and deliver solutions to clients 
• Documenting frequently asked questions and preparing knowledge-based content 

Requirements  

• Outstanding written and verbal communication skills 
• Strong multitasking and organizational skills 
• Proven proficiency in problem solving 
• High EQ and empathy  
• Curiosity and a passion for learning 
• High capacity/not easily overwhelmed  
• Comfortable following standardized processes 
• Portray high level of professionalism and confidence to clients  
• Technology proficient  

Preferred

• Experience with customer support teams and processes 
• An understanding of the Software Development Life Cycle 
• Experience with issue ticketing systems such as Jira and Zendesk 
• Experience with traditional overnight/athletic camps or retreat centers (staff or camper) 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

 

Salary Range

US Remote: $40,000 - $45,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Note: This role is supporting our Camps Vertical Solution https://www.togetherwork.com/vertical-solutions/camps/

Job Summary

We are seeking a dynamic and self-motivated Director of Business Development to drive new business acquisition and support account expansion within our summer camps vertical. This role requires a proactive sales professional with strong lead generation skills, a consultative approach, and the ability to close deals in a short sales cycle environment.

Responsibilities:

• Generate and qualify leads, primarily through self-sourced outbound activity 

• Conduct discovery calls and product demonstrations across three platforms

• Collaborate with marketing to leverage inbound leads 

• Book and lead sales meetings, initially supporting senior BD leadership before progressing to independent demos 

• Own the full sales cycle, including pipeline management, CRM documentation, and contract negotiations 

• Achieve 30–40 net new deals within the first 6 months (seasonal ramp) 

• Maintain detailed activity in Salesforce CRM 

• Collaborate cross-functionally with marketing, product, onboarding, and account management teams 

• Travel to industry conferences throughout the year (expenses covered) 

Typical Deal Profile: 

• Sales Cycle: Typically 1–7 days; up to 3 months for enterprise-level deals 

• Average Contract Value (ACV): $6,000–$12,000 

Qualifications:

• 3 years of experience in SaaS or software sales 

• Proven lead generation and cold outreach success 

• Experience with Salesforce or other CRMs 

• Familiarity with the camp industry (former camp professional or vendor to camps strongly preferred) 

• Experience demoing or selling software solutions 

Attributes for Success: 

• Confident, engaging communicator with strong presentation skills 

• Comfortable with outbound sales, cold calling, and handling rejection 

• Consultative sales approach with emotional intelligence and adaptability 

• Proactive self-starter who thrives in a remote, fast-paced environment 

• Mission-aligned and enthusiastic about making a difference in the youth services space 

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $50,000 - $60,000 USD per year plus $40,000 variable commission 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Please note this role is supporting our camps vertical solution: https://www.togetherwork.com/vertical-solutions/camps/

 

 

Job Summary

We help our clients engage alumni during, in between, and after concentrated fundraising efforts. Through feasibility studies, case statements, strategic assessments, gift management, special communications, and much more, we focus on creative solutions, a tailored action plan, and consulting that helps clients maximize fundraising outcomes.

This role is open to candidates located anywhere in the U.S. While ongoing travel is not required, all new hires must be available to travel to Lawrence, KS for one full week of in-person onboarding and training. Travel expenses will be fully covered by the company.

The primary goals of a consultant are to conduct pre-campaign feasibility studies and direct capital campaigns. In order to accomplish these goals, the following tasks are involved:

 

Responsibilities

• Work autonomously to achieve client and internal goals.
• Communicate with a variety of stakeholders while producing high quality work in a fast-paced, deadline driven environment.
• Conduct major gift prospect research.
• Schedule and conduct interviews that will inform, educate, and cultivate major gift prospects for a campaign.
• Analyze interview results and formulate recommendations for a capital campaign and present findings to contractual stakeholders.
• Develop and implement campaign strategies specifically designed to achieve the goals of campaign.
• Identify, recruit, train and manage volunteer campaign leadership on solicitations efforts.
• Schedule and conduct solicitations, in conjunction with volunteers, to secure campaign contributions.
• Embrace a forward-thinking attitude by continuously seeking out opportunities for personal and professional development.
• Exhibit ideal team player traits by supporting colleagues and taking initiative to collaborate on tasks and projects beyond assigned duties.
• Comply with Company policies, the Association of Fundraising Professionals Code of Ethical Principles, and Standards of Professional Practice.
• Maintain working knowledge of Microsoft Office 365, Salesforce, Monday.com, and Adobe Acrobat
• Periodic travel for meetings and volunteer training, up to 25%.

 

Requirements 

• 2+ years of progressively responsible experience in fundraising, higher education, or consulting required
• BA/BS degree is required
• Working knowledge of databases, and/or fundraising database software required; experience with Salesforce preferred
• Exceptional level of organization and project management skills
• Ability to develop strong, trusted relationships with clients and key contacts
• Demonstrated ability to communicate, present, and influence at all levels of a organization
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Ability to lead and manage internal account teams, assisting with communication campaigns, data maintenance and payments systems
• Demonstrated ability to anticipate challenges and deliver client-focused solutions based on customer needs
• Experience working for non-profits is a preferred 
• Membership in a Greek social organization preferred

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $47,500 - $50,000

 

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

 

Please Note: This is a 1 year contract position. 

Job Summary 

Our firm is growing and we are looking for a full-time  Accountant- Client Services Manager to be based remotely within the U.S. This position supports a portfolio of clients by overseeing all areas relating to their general ledger. Working with client’s staff and lay leaders, the Accountant- Client Services Manager is expected to take initiative in maintaining the client’s financial health. 

 Responsibilities 

• Provide accurate and timely monthly financial reporting including balance sheets and profit and loss statements. 
• Assist clients with budget entry, expense tracking, and monthly contributions management. 
• Working closely with internal AP and AR team members to oversee accurate bank reconciliations ensure precision.
• Manage year-end 1099 preparation for vendors and collaborate with Accounts Payable Manager. 
• Maintain client-specific documentation, standardize bookkeeping for new clients, and track and complete custom projects.
• Communicate regularly with clients through email and meetings, support clients during audits or financial reviews, and actively participate in team meetings and initiatives.

Requirements 

• Bachelor’s Degree in Accounting with over 10 years of accounting experience
• Extensive experience in bookkeeping, financial reporting, budgeting, General Ledger systems, external audits, and proficiency in Excel, O365, and QuickBooks, demonstrating success in managing multiple clients and projects.
• Demonstrate outstanding customer service skills and effective communication, both written and oral, with a strong ability to synthesize information.
• Exhibit adaptability, self-motivation, a strong work ethic, exceptional attention to detail, and the ability to manage multiple high-priority projects while collaborating effectively in a remote team setting.

Nice To Have

• Experience with project management software (Monday, Asana, etc.)
• Controller-level experience for small to mid-sized company or non-profit
• Experience with non-profit and restricted funds accounting and reporting
• Strong analytical and problem-solving skills

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability.
• Basic Life 
• Flexible paid personal/vacation time built on mutual trust and accountability.
• 10 sick days annually 
• 10 company paid holidays
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $85,000 - $90,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Please note this role is supporting our faith vertical solution: https://www.togetherwork.com/vertical-solutions/faith/

 

Job Summary 

This individual will join a focused team responsible for collaboration across all business units to lead financial modeling, planning, analytics and reporting for the entirety of Togetherwork. This position will be responsible for the financial modeling and reporting of a subset of Togetherwork’s lines of business including forecasting and monthly financial reporting. In addition to these responsibilities, this role will be exposed to other ad hoc financial projects included but not limited to corporate reporting, KPI reporting, variance analysis, and headcount reporting. Position reports to the Manager of FP&A

Responsibilities 

• Act as a key liaison between the product leadership and FP&A to ensure accuracy during forecasting and clear communication of financial results
• Development and management of detailed financial models to drive full PnL budgets and forecasts for Togetherwork product lines
• Gain a deep understanding of KPIs, business drivers, and business trends to support financial reporting and provide analysis to product leadership.
• Collaborate closely with product leadership to align financial strategies with overall business goals.
• Continuously improve FP&A processes and workflows to enhance efficiency and accuracy

Requirements

• Bachelor’s degree in finance, accounting, or a related field
• Minimum of 2+ years of experience in financial planning, analysis, and other relevant finance roles.
• Experience in business partnerships including preparing and presenting financial results, variance analysis, etc.
• Ability to drive process improvements and enhance financial operations.
• Strong analytical, problem-solving, and decision-making abilities.
• High level of proficiency with financial software and reporting tools, including Microsoft Excel and ERP systems.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $95,000 - $115,000 USD per year

Excited about this position but the salary is a little below your expectations?  Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position.

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/solutions/

 

Job Summary 

The Software Technology Lead position reports to the VP, Product Development, and is responsible for the development and support of applications leveraging his/her expertise and knowledge of multiple systems/customer areas to help build a robust, scalable and reliable platform. You will be a part of an experienced engineering team and work with passionate leaders on challenging topics. The ideal candidate will possess a good balance of technology and people management skills; has a keen desire to deeply understand our products and services to push our technology forward with respect to functionality, performance, reliability, and scalability and fully own the delivery of the product.

Responsibilities 

• Be responsible for the overall development life cycle of the solution and manage complex projects with significant bottom-line impact
• Work with product managers in developing a strategy and road map to provide compelling capabilities for the product.
• Work closely with senior engineers to develop the best technical design and approach for new product development.
• Instill the best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
• Project management - prioritization, planning of projects and features, Stakeholder management and tracking of external commitments in coordination with Product Management team
• Translate business requirements from business into technical solutions, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.
• Operational Excellence - monitoring & operation of production services
• Bring innovative ideas to the table every day, to find better ways of accomplishing our customer objectives. Set clear, measurable, and quality goals for the organization in a data-driven way.
• Foster cult fully own the delivery of the product.

Requirements 

• ­Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience.

• 7+ years of Software Development experience; 3+ years of experience in building and leading strong engineering teams

• Deep hands-on technical expertise in web and mobile technologies

• Solid software development background including design patterns and data structures

• Software development experience in building web services and highly scalable applications

• Excellent verbal and written communication skills

• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Must also have broad and deep technical understanding of the technologies in this field, including but not limited to

  • Front End technologies : VueJS

  • PHP related technologies and its frameworks (Laravel)

  • Experience working with cloud service providers (preferably AWS). 

  • Modern System Architecture Patterns

  • Experience working with modern SQL Databases (preferably MySQL)

  • Strong data management principles, around data architecture, modeling/design, data quality, security, data organization and operations.

• • Knowledge and experience working with payment processing technologies (preferably Stripe) 

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $145,000- $150,000

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role is supporting our Municipalities Vertical Solution: https://www.togetherwork.com/vertical-solutions/municipalities/

Please note: The use of AI is strictly prohibited. 

 

Job Summary: 
We’re looking for a driven and personable SaaS Sales Consultant to join our team. In this sales-focused, client-facing role, you’ll introduce prospective customers to our pet services software, lead product demos, and ensure a smooth onboarding experience post-purchase.

 

Responsibilities: 

• Proactively engage in outreach efforts to promote our software to prospective clients 
• Conduct compelling product demonstrations that highlight our software’s features, benefits, and value 
• Guide new clients through post-sale onboarding and training to ensure a smooth and confident start 
• Promote adoption of our integrated payment processing solutions 
• Build and maintain strong client relationships for up to 6 months post-launch to support long-term success, retention, and satisfaction 
• Collaborate cross-functionally to support client goals and identify opportunities for deeper product adoption or account expansion 

 

Requirements: 

• 4+ years of sales experience in a tech-based environment
• Experience conducting SaaS product demos and client onboarding
• Confidence in upselling and maintaining client relationships post-sale
• Strong problem-solving and analytical skills – Able to assess situations, make informed decisions, and adapt to challenges 
• Excellent communication and collaboration skills – Comfortable engaging with clients and internal teams to ensure positive outcomes 
• Self-sufficiency and attention to detail – Able to manage time, prioritize tasks, and work independently with a high level of accuracy 
• Goal-oriented and resilient – Driven to meet sales targets, comfortable handling objections, and persistent in following up with leads 
• Empathy and client-focus – Understands client needs and creates a supportive onboarding and adoption experience 
• Coachable and curious – Open to feedback and eager to grow skills and product knowledge 
• Technical proficiency – Quick to learn and navigate modern software tools  

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote:$45-50,000 USD per year

 

Who we are

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role will be supporting our Pet-Care vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/

 

 

Job Summary 

The Tier 1 Customer Support Agent is responsible for providing front-line support to customers via email, chat, and phone for software products within Togetherwork's Pet Care vertical. Their primary focus is to address common customer issues and provide “how-to” support for product usage questions. They are responsible for resolving product or service problems by clarifying the customer's questions and explaining the best solution to solve a problem while maintaining established Service Level Objectives. The Tier 1 agent is also responsible for identifying product problems and requests that require additional expertise or advanced troubleshooting and escalating those to the Tier 2 team after initial triage and collecting basic information.

A strong performer in this role will demonstrate a high sense of urgency in responding quickly and effectively to customer requests, the ability to promptly identify items that should be escalated, and a continuous desire to learn about our pet care products and customers. 

This is a part time role ranging from 15-19.99 hours per week. Shifts can range anywhere from 5am MT to 6pm MT Monday through Friday with occasional weekends. 

Responsibilities 

• Receive and respond to customer inquiries received via email, chat, and phone
• Classify inquiries based on severity and priority
• Investigate and/or resolve inquiries according to knowledge base articles and other reference materials
• Escalate issues requiring additional expertise, investigation, or troubleshooting to the Tier 2 team
• Accept and retain ownership of requests, providing timely updates to customers until a resolution is reached or an escalation is needed
• Participate in providing support coverage on recognized holidays 2-3 times per year
• Assist with backup coverage for Tier 2 as needed, handling customer inquiries that are escalated by the Tier 1 Support team

 

Requirements 

• High School Diploma or equivalent
• Experience using Gingr software
• 1-2 years of experience in a customer support or helpdesk role
• Outstanding written and verbal communication skills, including the ability to effectively interact with internal teams, partners, and customers
• Ability to multi-task in a fast-paced and constantly evolving environment
• Self-motivated to gain basic proficiency with new technologies such as Zendesk, Teams, and HubSpot
• Ability to work both independently and in small teams
• Strong analytical problem-solving abilities

Preferred

• Experience troubleshooting software issues in a SaaS environment
• Experience working in the pet-care industry is a huge plus
• Preference for candidates located in Pacific or Mountain time Zones

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

 

The Company offers a comprehensive employee benefits program, including:

• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $20-22 per hour

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Job Summary

Togetherwork is a family of SaaS solutions that focuses on organizational management, administration, and payment processing. In this role, you will be supporting our Rec & Leisure business line by assisting our customers with software that enables studios to offer online registration, tuition calculation and payment options for parents of their dance students. Our software boasts a host of integrated tools enabling
studios to optimize their operations. We are looking for an experienced customer support specialist to join the team and provide top-notch service for our customers.

This is a part time role that will range from 20-29 hours per week and shifts will range from Mon-Fri between the hours of 9am and 5pm ET. Tuesdays and Wednesdays will be required work days. This role is temporary and expected to end September 30, 2025.

Responsibilities

• A detail-oriented, self-learner who enjoys troubleshooting software issues and
  providing clients with solutions that meet their business needs.
• Comfortable answering both processes (how-do-I?) and business (how-should-I?) inquiries and requests.
• Ensure that the customer is successful using our product and that they have great experience doing so. Ideal candidates are eager to join us at the ground level, knowing there is room for growth.
• Responding to client questions and issues including bugs, feature requests, and business processes through phone, chat, and email.
• Working directly with clients, as well as: Development and Quality Assurance teams to identify, triage, and resolve system issues.
• Documenting frequently asked questions and preparing knowledge-based content.
• Documenting requirements and user stories for production issues and feature
  requests.

Requirements

• Strong customer service and analytical skills are a must
• Comfortable helping customers via phone support
• Ability to diagnose and explain complex solutions to technical and non-technical audiences
• Ability to quickly learn computer software and operating procedures
• Proficient in Microsoft Office Suite or related software
• Flexible work schedule; must be able to work on weekends
• Excellent communication (written and verbal) and time management skills
• Proven track record of outstanding performance and achieving goals
• Success-driven, works well in a team and enjoys a dynamic and changing
  environment
• Knowledge and passion for the dance industry
• Previous experience with SaaS or payments industry preferred, but not mandatory

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including: 

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability 
• Basic Life
• 401K option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability 
• 10 sick days annually 
• 10 company paid holidays 
• 6 weeks paid parental leave 
• Culture that values work/life balance and celebrates successes

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.  

Salary Range Disclosure 

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more. 

Salary Range 

US Remote: $20/hr  

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities. 

In this role, you will be supporting our Studios vertical. https://www.togetherwork.com/vertical-solutions/studios/