Marketing Specialist - Austin, TX

We are looking for a Marketing Specialist to serve as the primary driver of pipeline growth across Togetherwork’s portfolio of vertical software solutions. This role is responsible for owning full-funnel campaign strategy and execution, optimizing performance across all channels, and partnering closely with Sales and Product Marketing to bring growth initiatives to life. The Marketing Specialist combines analytical rigor with hands-on execution to build scalable programs that deliver quantifiable results.

What you’ll do:

Demand Generation Execution

• Develop and execute a comprehensive demand generation strategy aligned with company revenue goals
• Own full-funnel campaign planning and execution across digital media, paid search, social, events, webinars, influencer programs, and outbound email
• Build integrated campaigns targeting key vertical segments, personas, and buying groups
• Develop and improve lead capture, routing, enrichment, nurturing, and follow-up processes to improve speed-to-lead and pipeline quality

Performance & Optimization

• Manage tactical execution across all channels and continuously evaluate performance, adjusting budgets, creative, and targeting to maximize ROI
• Implement A/B and multivariate testing to improve conversion rates and reduce acquisition cost
• Analyze campaign, event, social, and funnel performance to uncover insights and guide future investment
• Identify operational bottlenecks and support growth experiments that improve speed, quality, and scalability

Events & Programs

• Plan and coordinate webinars, field events, trade shows, partner events, and customer-facing programs, including logistics, promotion, follow-up, and performance reporting
• Support social media planning, scheduling, publishing, content amplification, and performance tracking across key channels

Cross-Functional Collaboration & Marketing Operations

• Partner with Sales and Product to ensure campaign alignment, lead quality, upsell programming, and funnel performance
• Work with Product Marketing to develop content and creative assets that resonate with target audiences
• Review and monitor CRM and reporting to ensure data accuracy, lead flow, and proper attribution
• Maintain accurate campaign records and documentation to support planning, handoffs, and performance reviews

AI-Enabled & Data-Driven Ways of Working

• Leverage approved AI tools and automation to improve campaign execution efficiency and consistency
• Use data, dashboards, and AI-supported insights to monitor funnel health and identify performance risks early
• Continuously build AI literacy and apply AI-enabled practices as part of day-to-day work
• Contribute to a culture of continuous improvement by identifying opportunities to streamline marketing workflows

What you’ll bring:

• 3–5 years of B2B demand generation experience, preferably within SaaS or vertical software
• Demonstrated success managing integrated paid media programs with clear ROI impact
• Experience building and executing multi-channel campaigns that influence pipeline and revenue
• Hands-on experience with lead lifecycle processes, campaign execution, and funnel reporting
• Experience planning or supporting webinars, field events, trade shows, or partner events
• Strong project management skills with the ability to manage multiple campaigns, timelines, and stakeholders
• Takes ownership and follows through without being asked
• Builds trust through consistency and transparency
• Comfortable managing multiple priorities in a fast-paced, growth-oriented environment
• Thrives in a collaborative, team-oriented culture
• Comfortable with camera-on meetings and cross-functional stakeholder communication
• Organized, analytical, and execution-focused with strong attention to detail
• Proficient with Windows, Microsoft Office, CRM, and marketing automation applications
• Excellent written and oral communication skills

Why This Role:

• Own a high-impact demand generation function as the primary driver of pipeline across Togetherwork’s vertical software portfolio
• Work at the intersection of campaign strategy, revenue growth, and product marketing in a fast-paced environment
• Operate in an AI-forward environment with access to modern tools that amplify your efficiency and impact
• Contribute directly to measurable outcomes—pipeline volume, conversion rates, and campaign ROI—that matter to the business

Benefits

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

About Togetherwork

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Brand Marketing Manager - Austin, TX

Hybrid

We are looking for a Brand Marketing Manager to serve as the operational backbone of our Brand & Communications team within our Marketing organization. This role is responsible for owning creative operations, brand consistency, and the systems and workflows that enable a lean team to deliver high-quality output across a portfolio of 25+ vertical software brands. The Brand Manager partners closely with Marketing, Product, and Growth teams to ensure every brand touchpoint feels cohesive—scaling creative output through smart processes and AI-assisted tools.

What you'll do:

Creative Operations

• Own end-to-end creative workflow management, including intake, routing, prioritization, and delivery across all brands in the portfolio
• Keep projects moving and stakeholders informed across multiple concurrent workstreams
• Manage relationships with external creative partners, freelancers, and agencies—briefing, reviewing, and integrating their work into the broader portfolio workflow
• Build and maintain systems that others can run, not just complete tasks yourself

Brand Strategy Execution

• Translate brand strategy into day-to-day creative execution across campaigns, product launches, and partner materials for sub-brands
• Build, maintain, and continuously improve the Canva and AI-assisted design template library so teams can self-serve on-brand assets
• Identify opportunities to standardize and scale creative output across the portfolio

Brand Governance & Quality

• Serve as the first line of quality review on brand outputs—enforce guidelines, flag deviations, and maintain a living brand standards resource for the broader team
• Assess whether assets are on-brand and articulate clearly why or why not
• Protect creative quality without slowing down delivery

Cross-Functional Partnership

• Work closely with Marketing, Product, and Growth teams to understand creative needs, manage timelines, and ensure cohesive brand touchpoints
• Maintain clear communication with stakeholders on project status and priorities
• Triage requests gracefully and manage expectations across the organization

AI-Enabled & Data-Driven Ways of Working

• Leverage AI tools (including Canva AI, ChatGPT, Claude, and others) to accelerate creative and content production workflows
• Continuously build AI literacy and apply AI-enabled practices as part of day-to-day work
• Identify opportunities to streamline workflows and scale high-quality output with a lean team
• Contribute to a culture of continuous improvement across the Brand & Communications team

What you'll bring:

• 7+ years of experience in brand management, creative operations, marketing, or a related discipline
• Demonstrated experience managing creative workflows across multiple brands or product lines simultaneously
• Hands-on proficiency with Canva at an advanced or team-admin level, including building and governing shared template libraries
• Comfort using AI tools to accelerate creative and content production workflows
• Strong project management instincts—able to run multiple workstreams and keep stakeholders aligned without heavy oversight
• A sharp brand eye, able to assess whether an asset is on-brand and articulate clearly why or why not
• Takes ownership and follows through without being asked
• Builds trust through consistency and quality across every deliverable
• Comfortable managing multiple priorities in a fast-paced, high-volume environment
• Thrives in a collaborative, team-oriented culture
• Comfortable with camera-on meetings and stakeholder-facing communication
• Organized, process-oriented, and execution-focused with strong attention to detail
• Excellent written and oral communication skills, including clear briefs, tight copy, and persuasive stakeholder updates
• Proficient with Windows, Microsoft Office, Canva, and project management tools

Why This Role:

• Own the creative systems and brand standards that power 25+ software brands across Togetherwork's growing portfolio
• Work at the intersection of brand strategy, creative operations, and AI-enabled workflows in a fast-paced, multi-brand environment
• Operate in an AI-forward environment with access to modern tools that amplify your output and creative impact
• Contribute directly to measurable outcomes—brand consistency, creative quality, and operational efficiency—that matter to the business

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more. Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews. To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication. Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Senior Product Content Engineer / Technical Writer

Department: Product & Strategy

Reports to: Director, Product Content & Digital Adoption

Location: Austin, TX (Hybrid 2-3 days/week required)

 

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.  

Overview 

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors are equally essential, bringing curiosity, precision, and a commitment to excellence to every initiative. We work in deep partnership with Engineering, Revenue, CX, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products that help our customers thrive. 

This team operates differently. We are building an AI-first content and digital adoption function where AI is the primary production method, not an accelerator, but the engine. Every workflow, artifact, and deliverable is expected to be designed around AI-powered pipelines, with human expertise applied to strategy, editorial judgment, quality assurance, and continuous improvement. 

We expect team members to bring strong analytical thinking, operational rigor, and deep fluency with generative AI, content automation, and modern tooling. Hard work is the norm, not for recognition, but for the greater good of our customers and the long-term health of our company. 

This role reflects those expectations: AI-native, data-informed, customer-centered, and grounded in professionalism and positive intent. 

Role Summary 

The Senior Product Content Engineer is a senior individual contributor responsible for producing high-quality technical content across Togetherwork's product portfolio using AI-first workflows. This role owns the most complex content deliverables, including API documentation, release notes, in-app contextual help, and internal enablement materials, and serves as the primary architect of the AI content pipelines that power the team's output. 

This is not a traditional technical writing role. The Senior Product Content Engineer designs prompt systems, builds automated content workflows, and applies deep editorial judgment to AI-generated output. The expectation is that AI produces the first draft of everything, and this role ensures accuracy, clarity, brand consistency, and technical correctness at scale. 

This role partners closely with Product Managers, Product Owners, Engineering, and Design to embed content production into the delivery lifecycle, ensuring documentation and in-app help are ready at launch, not weeks after. The Senior Product Content Engineer also coaches the Product Content Engineer on pipeline usage, editorial standards, and technical writing craft. 

This role works under the direction of the Director, Product Content & Digital Adoption, who owns the overall content strategy, team operating model, and AI pipeline architecture. The Senior Content Engineer translates that strategy into production-quality output and helps refine the systems that make it possible. 

Key Responsibilities 

AI-First Content Production & Pipeline Development 

• Design and maintain AI content pipelines that generate release notes, API documentation, in-app help, and enablement materials from Jira tickets, PRDs, and design specs. 

• Build and refine prompt libraries, templates, and structured workflows that produce consistent, high-quality output across products. 

• Apply editorial expertise to review, refine, and approve AI-generated content for accuracy, voice, and completeness. 

• Continuously improve pipeline quality by analyzing output patterns, identifying failure modes, and refining prompts. 

• Evaluate new AI tools, models, and capabilities and recommend integration into existing workflows. 

• Partner with the Director to expand AI pipeline coverage to new content types and product areas. 

Technical Documentation & API Content 

• Own API documentation, developer guides, and technical reference materials across assigned products. 

• Partner with Engineering to ensure API docs are accurate, complete, and aligned with current endpoints and schemas. 

• Create and maintain structured documentation frameworks that can be templated and scaled across the portfolio. 

• Produce clear, developer-friendly content that reduces integration friction and support escalations. 

Release Notes, In-App Help & Enablement 

• Produce release notes and changelogs aligned to product launch cycles across multiple products. 

• Create in-app contextual help content that guides users through features, workflows, and common tasks. 

• Develop internal enablement materials for Sales, CX, and Support teams tied to product releases and updates. 

• Ensure all content is consistent in voice, structure, and quality across the portfolio, following standards set by the Director. 

Cross-Functional Partnership & Delivery Integration 

• Embed into product delivery workflows to capture content requirements early in the development lifecycle. 

• Partner with Product Owners to extract story-level detail for documentation and help content. 

• Collaborate with the Digital Adoption Specialist to ensure written content and in-app guides are complementary and consistent. 

• Work with the Director to define and refine content standards, style guides, and quality benchmarks. 

• Coach and support the Product Content Engineer on pipeline usage, editorial standards, and technical writing craft. 

Qualifications 

Required Qualifications 

• 5 to 7+ years of technical writing, content engineering, or product documentation experience in SaaS or software environments. 

• Demonstrated experience building AI-powered content workflows using LLMs, prompt engineering, and automation tools. 

• Strong technical writing skills with experience producing API documentation, developer guides, and reference materials. 

• Experience writing release notes, in-app help, and enablement content for multi-product portfolios. 

• Proficiency with documentation tools and platforms (Confluence, Jira, Swagger/OpenAPI, ReadMe, or similar). 

• Analytical mindset with experience measuring content effectiveness and iterating based on data. 

• Excellent editorial judgment, able to assess AI-generated output for accuracy, clarity, and tone. 

• Collaborative and comfortable working across Product, Engineering, CX, and Revenue teams. 

• Must be located in Austin, TX; hybrid work required. 

Preferred Qualifications 

• Experience in multi-product B2B SaaS environments, especially PE-backed or high-growth companies. 

• Familiarity with Pendo, WalkMe, or other digital adoption platforms. 

• Experience supporting platform migrations or large-scale customer transitions. 

• Background in developer relations, developer experience, or API-first product teams. 

• Experience mentoring junior writers or content team members. 

Interview Integrity & Use of AI 

We value authenticity, expertise, and real-time problem solving during our interview process. Candidates are expected to represent their own knowledge, experience, and thinking without the use of AI-assisted tools during interviews. 

The use of any AI tools during interviews, including but not limited to real-time scripting, recording, transcription, response generation, or coaching tools, is strictly prohibited. This applies to phone, video, in-person, and technical or case-based interviews. 

While we strongly value candidates who understand how to use AI tools effectively and responsibly, and this role specifically requires deep AI fluency, interviews must reflect the candidate's own abilities and perspectives. Any candidate found to be using AI-assisted tools during the interview process will be immediately disqualified from consideration. 

Why This Role Matters 

The Senior Product Content Engineer is the production backbone of Togetherwork's AI-first content function. Across 15+ products, this role ensures that every feature launch, migration, and product update is supported by clear, accurate, consistent content, generated at scale through AI pipelines and refined by human expertise. This role directly reduces support burden, accelerates customer onboarding, and improves the quality of every customer touchpoint that involves written or in-app content. 

 

 

Client Support Specialist

Location: Columbus, GA (Hybrid)
Compensation: Competitive base + benefits 

We are looking for a Client Support Specialist to support the team by effectively and efficiently managing all customer communication related to accounts receivable, accounts payable, recruitment and membership management activities. This position is expected to take initiative in training and advising customer software users to enhance service, financial operations, and Greek organizational performance. Each Client Support Specialist collectively manages the company’s main customer service inbox and is responsible for the prioritization and completion of time sensitive tasks and reduction of response rate times for overall customer satisfaction. 

What you'll do:

Internal Communication 

• Initiate communication and follow up on customer tasks to the Accounting team relating to: Customer refunds, Member account adjustments , Customer financial products such as purchasing cards, swipe devices, or local check printers, New or closing customer accounts, Funds transfer requests or bank info updates , or Financial report updates/troubleshooting 

• Communicate with the Customer Success team regarding any Greek customer accounts that need high priority attention. 

• Document in detail, all correspondence relating to chapter management. 

External Communication 

• Receive and manage customer communication on all inquiries related to: Customer merchandise ordered and sold on the customer billing platform, Collection fee changes/updates , New member management , Billing cycle setup/updates , Officer/user transition and access management 

• Review chapter billing practices and chapter budgetary needs to make recommendations to enhance financial operations and to comply with FDCPA guidelines. 

• Review and make recommendations about chapter roster updates including member status discrepancies and adding new members. 

• Proactively review assigned customers and make recommendations about how Billing and Collections, Payables and other OmegaFi products and services may be able to enhance those operations. 

• Proactively maintain a thorough knowledge of each assigned national organizations’ details and reporting requirements 

Customer Service 

• Develop and maintain relationships with Chapter Administrators, which may include undergraduate leaders, chapter/financial advisors and international headquarter leadership 

• Assist clients with questions, problem solving and system or reporting issues 

• Field incoming member, parent and administrator calls in accordance with OmegaFi's customer service philosophy 

• Respond in a timely manner to all voicemails and client communications 

• Cultivate, maintain and enhance the company's relationship with assigned clients 

• Interpret and forward employee and client requests, concerns and ideas regarding system enhancements to the appropriate people internally to research and discuss 

• Work flexible hours, including evenings and weekends. 

Training 

• Facilitate system training and implementation programs to undergraduate and alumni officers. 

• Educate new officers about your supporting role in the partnership, explain your responsibilities, provide overview of the services their chapter utilizes, and other services available 

• Assist with sit-ins during new employee training 

What you'll bring: 

• • High school diploma 
  • Customer service experience 
  • Excellent organizational skills and the ability to multi-task 
  • Ability to analyze and interpret data 
  • Analytical and problem-solving skills 
  • A self-starter with the ability to work with people in a team capacity and independently 
  • A high degree of attention to detail 
  • Proficient with Windows, Microsoft Office and Adobe Acrobat applications 
  • Excellent written and oral communication skills 

Why This Role

 

•  

  • Play a key role in supporting the financial health and operational success of Greek organizations

  • Serve as a trusted resource and relationship partner to chapter leaders, advisors, and national headquarters

  • Gain hands-on experience in accounts receivable, accounts payable, billing, collections, and financial reporting

  • Take ownership of time-sensitive communication and drive measurable improvements in customer satisfaction

 

The Company offers a comprehensive employee benefits program, including:

• • Medical, dental, and vision insurance options
  • 100% Employer paid short/long term disability
  • 100% employer-paid Basic Life and AD&D insurance
  • 401(k) retirement plan with a 100% company match up to 4%
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually
  • 10 company paid holidays
  • 12 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

 

Frontend Engineer Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role Togetherwork is seeking a Frontend Engineer to incrementally modernize the user interfaces of 20+ SaaS products across a polyglot stack while keeping everything running for customers. Not prototyping — replacing live, production legacy UIs.

You will work from Figma designs, leverage AI coding tools to accelerate implementation, and own the full journey from design handoff to backend integration. You are expected to use AI tools as a core part of your daily workflow.

What You'll Do

Legacy UI Modernization Incrementally replace server-rendered UIs with modern React components without breaking what is currently running. You understand the strangler pattern, know when to wrap versus replace, and scope modernization work into small shippable increments that are safe to deploy.

• Figma to Production Take Figma designs from handoff to production-ready React components using AI tools to accelerate code generation, then apply the judgment to validate, refine, and ship. You know the difference between AI output that is ready to ship and output that needs to be reworked.
• Backend Integration Identify when a legacy server-rendered product needs API decoupling before the frontend can be modernized, and work with backend engineers to solve that problem.
• AI-Augmented Development Use AI models as active tools in your daily workflow, accelerating Figma-to-code implementation. You evaluate AI output critically and know when to accept, refine, or rewrite.
• Quality and Stability Implement feature flags for UI changes so rollback is always possible. Write unit and visual regression tests to catch when modernized components affect surrounding legacy UI. Own performance benchmarking before and after modernization to demonstrate measurable improvement.
• Cross-Functional Collaboration Work directly with designers on Figma handoff, product managers on scope and priority, and backend engineers on API contracts. Communicate modernization trade-offs clearly.

What You'll Bring:

• 5+ years of experience as a frontend engineer
• Strong proficiency in React, TypeScript, JavaScript, and CSS.
• Hands-on experience modernizing at least one server-rendered legacy stack: PHP, Ruby on Rails, or .NET.
• Experience with incremental modernization patterns.
• Demonstrated use of AI coding tools to ship production frontend code.
• Figma handoff experience.
• Backend integration experience with understanding of API decoupling requirements.
• Proven frontend testing proficiency.
• Experience with feature flagging for safe incremental UI rollout.

Preferred Qualifications:

• Experience across multiple products or a platform engineering team simultaneously.
• Accessibility awareness (WCAG compliance) especially when modernizing legacy UI.
• Component library experience.

Why You'll Love Working Here At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

Obsess over our customers Own it. Together. Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.

 

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.  

 

Sr. Quality Engineer

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is scaling quality across a complex, multi-product SaaS portfolio, and we need a Senior QA Automation Engineer who leads with automation first. You build, maintain, and continuously improve automated test coverage across web applications, BI reports, analytics dashboards, and data pipelines.

You will work alongside our Senior Quality Engineers, embedding directly with product and data teams to ensure coverage keeps pace with a rapidly modernizing platform. AI is a core part of how you work; you use it daily to accelerate test creation, identify coverage gaps, and generate smarter edge cases.

What You’ll Do

Web Application Automation

Design and maintain end-to-end automated test suites for web applications across a polyglot stack including React, PHP, Rails, and .NET. You know how to build automation that survives UI changes and scales across multiple products without becoming a maintenance burden.

 

Report and Dashboard Validation

Build automated validation coverage for BI reports and analytics dashboards in Sigma, PowerBI, or similar reporting tools. You verify data accuracy, visual rendering, filter behavior, and cross-report consistency.

 

Data and Analytics Testing

Validate data pipelines and dbt transformation layers to ensure data flowing into reports and dashboards is accurate, complete, and trustworthy. You understand the difference between a pipeline bug and a modeling bug, and you know how to write tests that catch both.

 

AI-Augmented Test Development

Use AI coding tools daily to generate test scaffolding, expand coverage, and surface edge cases faster. You evaluate AI output critically and know what needs refinement. You are expected to demonstrate this fluency.

 

CI/CD Collaboration

Partner with DevOps and engineering to ensure automated test suites are integrated into CI/CD pipelines effectively. You don’t own the pipelines, but you own the quality of what runs inside them.

 

Quality Reporting and Visibility

Surface test results, coverage gaps, and quality trends in a way that is actionable for engineering leads and product teams. You make quality visible, not just measurable.

What You’ll Bring

• 5+ years in QA automation with direct ownership of test suite design and maintenance in production environments.
• Strong proficiency in E2E web application testing.
• Hands-on experience validating BI reports and analytics dashboards (Sigma or PowerBI strongly preferred).
• Experience writing data validation tests against SQL-based pipelines or dbt transformation layers.
• Demonstrated daily use of AI coding tools to build and accelerate test coverage.
• Solid understanding of CI/CD pipelines and how automated tests integrate into them.
• Experience testing across multiple products or codebases simultaneously.
• Strong debugging skills.

Preferred Qualifications

• Experience with unit and component-level testing.
• Familiarity with dbt test frameworks and data warehouse environments (Redshift or Snowflake).
• Background in multi-product environments.

 

Who You Are

You think in automation first. When a bug is found manually, your instinct is to write a test that would have caught it. You build coverage that is reliable, maintainable, and actually runs in CI.

You are comfortable moving across contexts; from a React UI one day to a dbt model the next. You understand enough about each domain to ask the right questions and build tests that matter.

You use AI tools every day, and you are genuinely good at it. You can show your workflow, explain your approach, and demonstrate that what you ship is better and faster because of it.

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

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Internal Operations Specialist

Location: Columbus, GA (Hybrid – 3 days/week in office)
Compensation: Competitive base + benefits

The Internal Operations Specialist manages the day-to-day financial and operational bookkeeping activities performed on behalf of our customers, combining full-cycle accounts payable and receivable, customer account and budget management, contract and product administration, and proactive communication with customers, vendors, and internal teams. As a trusted extension of each customer's back office, the Specialist ensures financial records are accurate, transactions are timely, and payables and receivables are reconciled and well documented. The ideal candidate is highly organized, detail-oriented, an effective communicator, and adaptable to evolving processes in a collaborative, technology-forward environment.

What you'll do: 

Accounts Payable

• Monitor the payables email inbox and physical mail, ensuring invoices are entered accurately and timely on behalf of customers, and expedite entry or alert customers in urgent situations.
• Process vendor address, phone, and email updates from vendor/customer notifications, returned mail, and review of recent invoices; update vendors' invoice routing methods for correct, efficient handling.
• Reconcile vendor statements to the vendor's payables records, ensuring all credits and adjustments are accurately entered.
• Research and reconcile payables issues, including payment adjustments, voids, stop payments, and re-issues, and resolve uncleared or unclaimed vendor payments with the vendor and/or customer.
• Communicate with payables vendors on invoices and payments, and negotiate disconnection of services and late fees on behalf of a customer.
• Obtain W-9s from vendors where necessary and take appropriate action to ensure accurate 1099 processing.

Accounts Receivable & Payments

• Enter and oversee customer account receivables, ensuring accurate records and timely follow-up.
• Process physical check payments accurately and timely, including managing lost and misposted payments, and scan and process remote deposits for timely financial reporting.
• Handle customer fund transfers, and monitor, approve, and issue refunds in accordance with company policies.
• Handle customer calls related to payment issues, troubleshooting, and providing solutions.

Bookkeeping, Budgets & Reconciliation

• Maintain accurate, up-to-date financial records for each customer, ensuring transactions are properly categorized and documented.
• Enter and edit customer budgets and monitor activity against them.
• Reconcile accounts and resolve discrepancies to keep customer books balanced and audit-ready.

Account, Contract & Product Administration

• Assist with the creation and management of customer contracts.
• Process user archive requests and administer product administrator permissions to ensure proper access control across partnerships.
• Maintain and update customer membership rosters and manage database tasks for membership records, ensuring all data is accurate and timely.

Customer, Vendor & Team Support

• Foster and maintain strong relationships with customers and vendors.
• Assist co-workers with client questions and problem-solving, provide feedback and solutions on bookkeeping/payables/receivables services, and identify and report training gaps when needed.
• Assist with administrative tasks, including collecting, sorting, and distributing incoming mail and preparing outgoing mail.

Ongoing Duties

• Comply with all company, divisional, and departmental policies and procedures, and protect confidential information.
• Represent the company to clients and the public, manage time-sensitive tasks daily, and contribute to departmental and company goals.
• Other duties as required.

What you'll bring: 

• High attention to detail and accuracy in financial recordkeeping, with a positive attitude toward learning new skills and systems.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Excellent verbal, written, and interpersonal communication skills.
• Strong decision-making skills, particularly in relation to financial processes and customer service.
• Ability to work independently and collaboratively within a team; self-motivated, adaptable, and agile in adjusting to evolving needs.

Preferred

• Associate's Degree or higher in a business-related field of study.
• Prior experience in bookkeeping, accounts payable, and/or accounts receivable, and familiarity with bookkeeping or accounting software.
• Microsoft Office proficiency (Outlook, Excel, SharePoint, Teams, etc.) and comfort working within a hybrid, technology-forward environment.

Why this role: 

• You'll play a key role in ensuring accurate, timely payables processing that directly supports our customers’ operational success.

• You’ll collaborate with vendors, customers, and internal teams across the organization, contributing to smooth financial workflows and positive client experiences.

• You’ll grow your expertise in vendor management, AP operations, tax documentation, and customer support while working within a hybrid, flexible environment.

• You’ll join a company committed to diversity, inclusion, and employee development—where learning is encouraged and your contributions can unlock future opportunities.

• This role includes competitive compensation, comprehensive benefits, paid leave, and the chance to make a meaningful impact supporting the communities our customers serve.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• 100% employer-paid Basic Life and AD&D insurance
• 401(k) retirement plan with a 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 12 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

CCPA Disclosure Notice Here.

 

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

 

Account Executive

Location: Austin, TX (Hybrid, 3 days/week onsite)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking an Account Executive on our Smartwaiver product line to expand our customer base by identifying, engaging, and closing high-value prospects. This role mainly fields inbound leads to achieve quota attainment. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

 

What You’ll Do

• Field inbound leads through website, webinars, trade shows
• Proactively manage leads throughout the entire sales cycle.
• Lead outreach and nurturing to assigned market
• Qualify and Identify prospect needs by leveraging key contacts within an organization.
• Conduct phone and web-based sales presentations and product demos
• Learn the tools necessary to be successful: CRM, scripts, ZoomInfo, LinkedIn Sales Navigator.
• Use Salesforce to manage prospect pipeline and provide accurate sales forecasts
• Travel to represent Smartwaiver and industry tradeshows (2-3 times per year)

 

What You'll Bring

• 1-2 years of inbound and outbound sales experience, B2B preferred.
• Demonstrated success in a mixed inbound (80%) and outbound sales motion (20%)
• Experience operating in a high-velocity sales environment where speed-to-lead and responsiveness impact results.
• Strong ability to learn and adopt new platforms and tools (e.g., Salesforce, HubSpot, ZoomInfo, LinkedIn Sales Navigator).
• Ability to explain complex solutions to both technical and non-technical audiences.
• Strong organizational and time management skills
• Proven track record of achieving or exceeding sales goals.
• Excellent written and verbal communication skills.
• Self-starter who takes initiative and performs well with limited direction.
• Success-driven, collaborative team player who thrives in a dynamic, fast-changing environment.
• Coachable, resilient, and comfortable receiving direct feedback.

Additional Requirements

• Willingness to travel to industry trade shows as needed.

 

Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing new logos. .
Challenge:  Work to perform qualification, value-proposition and demonstration in an accelerated sales cyle.
Ownership: Manage your book of business end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to customer challenges.

 

Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options
• 100% employer-paid short/long-term disability
• Basic Life Insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

 

 

Development Manager
Location: Austin, Texas
Compensation: Competitive compensation + benefits

About Us
Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities and sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

About This Role
The Development Manager is responsible for leading a team of engineers while also contributing directly to code and architecture. This role is 50% people management and 50% hands-on technical work. The manager will partner closely with product management to define and execute the roadmap, maintain legacy applications, and help architect a new application using modern technologies.

What You’ll Do

• Lead and mentor a team of engineers, fostering growth and performance

• Collaborate with the product owner to manage and deliver on the product roadmap

• Guide architectural decisions for a new application

• Maintain and improve legacy PHP applications

• Write and review code, primarily in .NET and React

• Implement best practices in CI/CD and cloud-based development

• Ensure high quality, scalable, and maintainable software delivery

What You’ll Bring

• 5–10 years in a lead or senior engineering role

• 5–6 years of experience with .NET

• 4–5 years of experience with AWS

• 2–3 years of experience with React

• Strong experience with SQL Server

• Proven ability to manage, mentor, and develop engineering teams

• Experience working with Agile methodologies

• Strong communication and collaboration skills

Nice to Have

• Experience with PHP

• Mobile development experience, iOS or Android

• Experience in the payments industry

• Familiarity with React Native

• Prior B2B SaaS experience supporting large customer bases

• Interest or experience in rock climbing or the gym industry

Compensation & Benefits

Benefits:

• Medical, dental, and vision insurance options

• 100% employer paid short and long term disability

• Basic Life Insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal and vacation time built on mutual trust and accountability

• 10 sick days annually

• 10 company paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity
Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by local, state, or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.