Account Manager

We are looking for an Account Manager to serve as the primary strategic partner for assigned clients within our customer-facing organization. This role is responsible for owning client relationships, driving satisfaction and retention, and identifying growth opportunities across assigned accounts. The Account Manager partners closely with Sales, Customer Success, and Operations teams to ensure clients achieve their goals—delivering consistent value that supports long-term success and revenue growth.

What you’ll do:

Client Relationship Management

• Manage client relationships and serve as the primary strategic partner for assigned accounts
• Understand client goals and ensure delivery of services aligned to their objectives
• Resolve client issues with urgency and professionalism
• Build trust through consistency and transparency in all client interactions
• Prepare and present business reviews to executive-level audiences

Revenue Growth & Retention

• Identify upsell and cross-sell opportunities within assigned accounts
• Own the end-to-end renewal process
• Analyze account health metrics to identify trends and improvement areas

Account Strategy & Cross-Functional Collaboration

• Contribute to strategic account planning with cross-functional teams
• Partner with Product, Support, and/or Service teams to advocate for client needs
• Work closely with Sales, Customer Success, and Operations to deliver aligned outcomes

Account Operations & Documentation

• Maintain accurate records of client interactions and account activity
• Use CRM tools to manage and track account status, pipeline, and activity

AI-Enabled & Data-Driven Ways of Working

• Leverage approved AI tools and automation to improve account management efficiency and consistency
• Use data, dashboards, and AI-supported insights to monitor account health and identify risks early
• Continuously build AI literacy and apply AI-enabled practices as part of day-to-day work
• Contribute to a culture of continuous improvement by identifying opportunities to streamline workflows

What you’ll bring:

• Strong client relationship management skills
• Ability to identify growth opportunities within assigned accounts
• Excellent communication and problem-solving abilities
• Experience using CRM tools to manage accounts
• Collaborative and proactive approach with strong follow-through
• Takes ownership and follows through without being asked
• Builds trust through consistency and transparency
• Comfortable managing multiple priorities in a fast-paced environment
• Thrives in a collaborative, team-oriented culture
• Comfortable with camera-on meetings and executive-level communication
• Organized, analytical, and execution-focused with attention to detail
• Proficient with Windows, Microsoft Office, and CRM applications
• Excellent written and oral communication skills

Why This Role:

• Own meaningful client relationships as the primary strategic point of contact for assigned accounts
• Work at the intersection of client success, revenue growth, and product value in a fast-paced environment
• Operate in an AI-forward environment with access to modern tools that amplify your efficiency and impact
• Contribute directly to measurable outcomes—client satisfaction, retention rates, and account growth—that matter to the business

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Frontend Engineer Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role Togetherwork is seeking a Frontend Engineer to incrementally modernize the user interfaces of 20+ SaaS products across a polyglot stack while keeping everything running for customers. Not prototyping — replacing live, production legacy UIs.

You will work from Figma designs, leverage AI coding tools to accelerate implementation, and own the full journey from design handoff to backend integration. You are expected to use AI tools as a core part of your daily workflow.

What You'll Do

Legacy UI Modernization Incrementally replace server-rendered UIs with modern React components without breaking what is currently running. You understand the strangler pattern, know when to wrap versus replace, and scope modernization work into small shippable increments that are safe to deploy.

• Figma to Production Take Figma designs from handoff to production-ready React components using AI tools to accelerate code generation, then apply the judgment to validate, refine, and ship. You know the difference between AI output that is ready to ship and output that needs to be reworked.
• Backend Integration Identify when a legacy server-rendered product needs API decoupling before the frontend can be modernized, and work with backend engineers to solve that problem.
• AI-Augmented Development Use AI models as active tools in your daily workflow, accelerating Figma-to-code implementation. You evaluate AI output critically and know when to accept, refine, or rewrite.
• Quality and Stability Implement feature flags for UI changes so rollback is always possible. Write unit and visual regression tests to catch when modernized components affect surrounding legacy UI. Own performance benchmarking before and after modernization to demonstrate measurable improvement.
• Cross-Functional Collaboration Work directly with designers on Figma handoff, product managers on scope and priority, and backend engineers on API contracts. Communicate modernization trade-offs clearly.

What You'll Bring:

• 5+ years of experience as a frontend engineer
• Strong proficiency in React, TypeScript, JavaScript, and CSS.
• Hands-on experience modernizing at least one server-rendered legacy stack: PHP, Ruby on Rails, or .NET.
• Experience with incremental modernization patterns.
• Demonstrated use of AI coding tools to ship production frontend code.
• Figma handoff experience.
• Backend integration experience with understanding of API decoupling requirements.
• Proven frontend testing proficiency.
• Experience with feature flagging for safe incremental UI rollout.

Preferred Qualifications:

• Experience across multiple products or a platform engineering team simultaneously.
• Accessibility awareness (WCAG compliance) especially when modernizing legacy UI.
• Component library experience.

Why You'll Love Working Here At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

Obsess over our customers Own it. Together. Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.

 

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.  

 

Principal Architect, AI & Developer Productivity 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

 

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, and future, unrestricted authorization to work in the country where the role is based.

Role Overview 

Togetherwork is seeking a Principal Architect, AI & Developer Productivity to own how AI accelerates the software development lifecycle across the portfolio. This is a hands on leadership role for someone who has shipped AI augmented engineering tooling at scale and can prove measurable improvements in developer throughput, software quality, and cycle time. 

You will define and operationalize the AI assisted development stack across the organization: IDE assistants, code review automation, test generation, security scanning, documentation, and release automation. You will set the standards, build the platform, and drive adoption across product teams. You will measure outcomes against DORA metrics and retire tools that do not produce returns, regardless of how fashionable they are. 

This is not a research, thought leadership, or governance only role. We are looking for someone who has actually deployed AI tooling into production engineering organizations and can show the metrics that prove it worked. 

Key Responsibilities 

1. AI Augmented SDLC Strategy and Platform 

• Define and operationalize the AI assisted engineering platform across the portfolio, covering IDE assistants, agentic coding tools (Claude code, cursor, etc), code review automation, test generation, security scanning, documentation, and release automation. 

• Architect a model and vendor agnostic abstraction layer so the organization is not locked into a single tool, model, or provider as the landscape evolves monthly. 

• Establish reference architectures and golden paths for AI augmented workflows that teams can adopt without forcing a single stack across all products. 

2. Standards, Guardrails, and Governance 

• Establish acceptable use, IP protection, intellectual property leakage prevention, secret scanning, and data exfiltration controls for AI in the SDLC. 

• Implement open source license scanning to prevent contamination from AI generated code that reproduces GPL, AGPL, or other restrictive license material. 

• Define audit trail and traceability standards: which AI tool wrote what code, what tests were generated, what was reviewed, what was approved. 

• Partner with Security, Legal, Compliance, and Risk to embed SOC 2, PCI, PII, SOX, data residency, and other regulatory requirements into the platform design. 

• Support audit and risk assessment readiness by ensuring platform documentation, logs, and controls meet enterprise and regulatory expectations. 

3. CI/CD and Pipeline Modernization 

• Embed AI driven capabilities into CI/CD: automated pull request review, test synthesis, flaky test triage, vulnerability remediation, intelligent rollout, and incident analysis. 

• Establish quality gates for AI generated code including coverage, mutation testing, security scanning, and license compliance before merge. 

4. Developer Experience and Adoption 

• Lead enablement across product teams: onboarding paths, paved roads, internal developer portal capabilities, and training for AI assisted workflows. 

• Treat developer experience as a product with clear roadmaps, success metrics, user research, and feedback loops. 

5. Measurement and ROI 

• Distinguish real productivity from the illusion of productivity. AI tools inflate volume metrics without necessarily delivering value, and traditional metrics like commits and lines of code are unreliable in AI native workflows. 

• Report tool cost against measured outcomes. Make kill, scale, or replace decisions on tools that do not return $2 to $3 of value for every $1 of cost. 

• Maintain an evaluation harness so new tools can be benchmarked against incumbents on real internal work, not vendor demos. 

6. Build vs Buy and Vendor Strategy 

• Evaluate and select tooling across the current market: GitHub Copilot Enterprise, Cursor, Claude Code, and emerging entrants. Negotiate enterprise terms in partnership with procurement. 

• Make defensible build vs buy decisions on AI components, frameworks, and pipeline integrations based on cost, security posture, switching cost, and outcomes. 

• Stay current on emerging tools and models. Recommend platform evolution quarterly rather than annually. The field moves monthly. 

7. Portfolio and M&A Integration 

• Bring acquired engineering teams onto the standard AI augmented SDLC platform with a clear runbook for tooling rationalization. 

• Evaluate acquired company SDLC tooling and provide structured recommendations on what to integrate, rationalize, or retire. 

8. Cost and Capacity Management 

• Own the total cost of AI in the SDLC: license consumption, token spend, infrastructure, and developer time. Implement chargeback, cost ceilings, observability, and alerting. 

• Manage token spend at scale.  

• Build cost models for new tool rollouts that include training, change management, and ongoing platform support, not just license fees. 

9. Collaboration and Mentorship 

• Partner with engineering leaders, product, security, legal, and procurement to align platform direction with business strategy. 

• Mentor senior engineers and engineering managers on AI assisted development patterns and the discipline required to use them effectively. 

• Communicate architecture decisions, trade offs, and platform outcomes clearly to executive stakeholders including the CTO and CFO. 

Required Qualifications 

• 10+ years of proven expertise in defining end-to-end solution architecture, including: Integration patterns and enterprise system architecture, developer experience, or engineering effectiveness roles as a hands on architect or senior engineer with direct shipping responsibility. 

• Demonstrated production deployment of AI assisted development tooling across multiple engineering teams, with measured outcomes. We will ask for specifics. 

• Deep experience with modern CI/CD platforms including GitHub Actions, GitLab CI, CircleCI, Jenkins, Buildkite, or equivalent. 

• Hands on experience with at least two of: GitHub Copilot Enterprise, Cursor, Claude Code, Kiro, or comparable AI coding tools at organizational scale. 

• Strong applied LLM knowledge: prompt design, context window management, RAG patterns, evaluation harnesses, model selection trade offs, cost and latency optimization. 

• Experience designing controls for IP protection, open source license scanning, secret prevention, and data exfiltration in AI assisted workflows. 

• Strong systems engineering background: APIs, distributed systems, observability, cloud native architecture. AWS preferred. 

• Experience operating at portfolio scale across 10 or more engineering teams with multiple technology stacks. 

• Proven track record influencing without authority across protective engineering cultures and driving alignment across heterogeneous teams. 

• Excellent written and verbal communication skills, including production of decision quality technical documentation. 

Core Competencies 

• Builder, not philosopher. Has shipped, measured, iterated, and can show the receipts. 

• Outcome obsessed. Will retire a tool that does not produce returns even if it is fashionable. Will defend a boring tool that works. 

• Pragmatic about risk. Understands that IP protection, security, license compliance, and audit readiness are not afterthoughts in AI augmented engineering. 

• Strong influencer across heterogeneous teams. Drives alignment through evidence and paved roads, not mandates. 

• Comfortable in ambiguity. The AI tooling landscape moves quickly. Makes easily reversible decisions, avoids lock in, and re-evaluates decisions as needed. 

• Product minded engineer. Treats the internal developer platform as a product with users, roadmaps, and adoption metrics. 

• Strategic and tactical. Comfortable moving from executive briefing to code review in the same day. 

 

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

Software Engineer, Full Stack

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is building a unified reporting experience across 20+ SaaS products, and we need a full stack engineer who can deliver production-grade reporting solutions end-to-end. You will be integrating modern React-based dashboards into existing PHP-based systems while ensuring stability for live customers.

You will be responsible for building reporting dashboard pages, embedding Sigma reporting into our products, and ensuring secure, seamless data access through proper authentication and authorization mechanisms. You are expected to use AI tools as a core part of your daily workflow.

What You’ll Do

• Reporting Dashboard Development  Design and build scalable, high-performance reporting dashboard pages using React. Ensure dashboards are intuitive, responsive, and capable of handling large datasets while maintaining strong performance.
• Sigma Integration  Embed Sigma reporting applications into Togetherwork products. Configure and manage secure embedding, ensuring proper token generation, access control, and seamless user experience across platforms.
• Backend Development (PHP)  Develop and maintain backend services in PHP to support reporting features. Build APIs, handle data aggregation, and ensure efficient communication between frontend dashboards and backend systems.
• Security & Authorization  Implement secure authentication and authorization flows for embedded reporting (e.g., token-based access, signed URLs, role-based permissions). Ensure proper handling of keys, tokens, and sensitive data in compliance with security best practices.
• AI-Augmented Development  Use AI tools as active tools in your daily workflow to accelerate development of dashboards, backend logic, and integrations. Evaluate AI-generated code critically and refine it for production readiness.
• Data Integration & Performance  Work with large datasets and multiple data sources to ensure accurate and performant reporting. Optimize queries, APIs, and frontend rendering for speed and scalability.
• Quality and Stability  Implement monitoring, logging, and testing strategies to ensure reporting reliability. Use feature flags and safe deployment practices to roll out reporting features incrementally without disrupting users.
• Cross-Functional Collaboration  Partner with product managers, designers, data teams, and backend engineers to define reporting requirements, data models, and user experiences. Communicate trade-offs clearly and deliver iteratively.

What You’ll Bring

• 5+ years of experience as a full stack engineer.
• Strong proficiency in React, JavaScript/TypeScript, and modern frontend development.
• Solid experience with PHP and backend system design.
• Experience building and maintaining data-heavy applications.
• Hands-on experience embedding third-party applications (preferably Sigma or similar BI tools).
• Strong understanding of authentication and authorization mechanisms (OAuth, JWT, SSO, token-based embedding).
• Experience designing and consuming APIs.
• Demonstrated use of AI tools to accelerate development.
• Strong debugging, performance optimization, and testing skills.

Preferred Qualifications

• Experience with Sigma or other embedded analytics platforms (Tableau, Looker, Power BI).
• Familiarity with data modeling, SQL, and data warehousing concepts.
• Experience working across multiple products or platforms.
• Knowledge of cloud environments and deployment practices.
• Experience implementing role-based access control (RBAC) in multi-tenant systems.

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day: Obsess over our customers. Own it. Together. Move fast with purpose.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Senior Analytics Engineer

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is looking for a Senior Analytics Engineer who thrives at the intersection of data engineering and business intelligence. You will own the transformation layer of our data platform, taking raw data landed in our warehouse and building the clean, trusted, gold standard models that power self-service analytics across the organization.

This is a hands-on individual contributor role with real influence. You will work directly with product, engineering, data science, and business leaders to ensure the data our teams rely on is accurate, well-modeled, and built to scale.

What You’ll Do:

• Gold Standard Data Modeling: Design, build, and maintain dimensional data models in Redshift that serve as the single source of truth for analytics and reporting. Your models will power self-service in Sigma and PowerBI, built for business users, not just engineers.
• Data Transformation: Own the transformation layer end to end using dbt. Clean, enrich, and structure raw data into staging, intermediate, and mart layers following modern analytics engineering best practices.
• AI-Augmented Development: You will be expected to leverage AI coding tools as a core part of your workflow. This means using AI to accelerate model development, generate and validate dbt transformations, write tests, and explore data patterns faster. We expect our engineers to work with AI, not around it.
• Data Quality and Governance: Define and enforce data quality standards, testing frameworks, and documentation so stakeholders can trust and self-serve the data without engineering support.
• Cross-Functional Partnership: Translate business requirements from product, finance, and operations into reliable data models. You bridge the gap between technical implementation and business outcomes.
• Performance and Scalability: Continuously optimize queries, models, and pipelines for performance as data volume and organizational complexity grow.
• AI and ML Enablement: Build clean, well-structured datasets that directly support data science and AI/ML initiatives, reducing time spent on data preparation by the modeling team.

What You’ll Bring:

• 5+ years in analytics engineering or data engineering roles with direct ownership of data model design and delivery.
• Deep expertise in modern data modeling: dimensional modeling, star schema, and dbt are non-negotiable.
• Hands-on experience with cloud data warehouses: Redshift and/or Snowflake.
• Proven ability to translate business requirements into data models that non-technical stakeholders can use.
• You can present data architecture decisions to a VP as clearly as you can to a fellow engineer.
• Experience leading data projects end to end in small, fast-moving teams.
• Comfort working in agile environments where priorities shift and ownership is broad.

Preferred Qualifications:

• Experience in a multi-product SaaS environment.
• Hands-on experience building dashboards and reports in Sigma or PowerBI.
• Familiarity with data ingestion tools.
• Exposure to AI/ML workflows and feature engineering.

Who You Are:

You are a builder who takes pride in data that just works. You don’t wait for perfect requirements. You ask the right questions, make sound modeling decisions, and iterate. You care about downstream users as much as upstream pipelines. You are equally comfortable whiteboarding a data model with a data scientist and presenting reporting logic to a business stakeholder.

You have strong opinions about data quality and governance, but you know how to ship in a scrappy environment without sacrificing the foundations that matter long term.

Why You’ll Love Working Here:

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Sr. Quality Engineer

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is scaling quality across a complex, multi-product SaaS portfolio, and we need a Senior QA Automation Engineer who leads with automation first. You build, maintain, and continuously improve automated test coverage across web applications, BI reports, analytics dashboards, and data pipelines.

You will work alongside our Senior Quality Engineers, embedding directly with product and data teams to ensure coverage keeps pace with a rapidly modernizing platform. AI is a core part of how you work; you use it daily to accelerate test creation, identify coverage gaps, and generate smarter edge cases.

What You’ll Do

Web Application Automation

Design and maintain end-to-end automated test suites for web applications across a polyglot stack including React, PHP, Rails, and .NET. You know how to build automation that survives UI changes and scales across multiple products without becoming a maintenance burden.

 

Report and Dashboard Validation

Build automated validation coverage for BI reports and analytics dashboards in Sigma, PowerBI, or similar reporting tools. You verify data accuracy, visual rendering, filter behavior, and cross-report consistency.

 

Data and Analytics Testing

Validate data pipelines and dbt transformation layers to ensure data flowing into reports and dashboards is accurate, complete, and trustworthy. You understand the difference between a pipeline bug and a modeling bug, and you know how to write tests that catch both.

 

AI-Augmented Test Development

Use AI coding tools daily to generate test scaffolding, expand coverage, and surface edge cases faster. You evaluate AI output critically and know what needs refinement. You are expected to demonstrate this fluency.

 

CI/CD Collaboration

Partner with DevOps and engineering to ensure automated test suites are integrated into CI/CD pipelines effectively. You don’t own the pipelines, but you own the quality of what runs inside them.

 

Quality Reporting and Visibility

Surface test results, coverage gaps, and quality trends in a way that is actionable for engineering leads and product teams. You make quality visible, not just measurable.

What You’ll Bring

• 5+ years in QA automation with direct ownership of test suite design and maintenance in production environments.
• Strong proficiency in E2E web application testing.
• Hands-on experience validating BI reports and analytics dashboards (Sigma or PowerBI strongly preferred).
• Experience writing data validation tests against SQL-based pipelines or dbt transformation layers.
• Demonstrated daily use of AI coding tools to build and accelerate test coverage.
• Solid understanding of CI/CD pipelines and how automated tests integrate into them.
• Experience testing across multiple products or codebases simultaneously.
• Strong debugging skills.

Preferred Qualifications

• Experience with unit and component-level testing.
• Familiarity with dbt test frameworks and data warehouse environments (Redshift or Snowflake).
• Background in multi-product environments.

 

Who You Are

You think in automation first. When a bug is found manually, your instinct is to write a test that would have caught it. You build coverage that is reliable, maintainable, and actually runs in CI.

You are comfortable moving across contexts; from a React UI one day to a dbt model the next. You understand enough about each domain to ask the right questions and build tests that matter.

You use AI tools every day, and you are genuinely good at it. You can show your workflow, explain your approach, and demonstrate that what you ship is better and faster because of it.

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

Onboarding Consultant (SMB)

Location: Columbus, GA or Atlanta, GA

We are looking for an Onboarding Consultant to serve as a key customer-facing delivery function within our Professional Services & Onboarding organization. This role is responsible for leading the successful onboarding, configuration, and activation of Togetherwork SaaS solutions for new SMB customers. The Onboarding Consultant partners closely with Project Managers, Solution Consultants, Customer Success, and delivery leadership to ensure customers achieve a smooth transition from sales to active product usage—delivering structured onboarding engagements that drive adoption, early value realization, and long-term success.

What you’ll do:

Customer Onboarding & Implementation

• Lead customer onboarding engagements in alignment with defined delivery frameworks, timelines, and scope
• Configure SaaS applications based on documented customer requirements and established best practices
• Guide customers through setup, validation, and go-live readiness activities
• Identify onboarding risks, dependencies, and issues; escalate appropriately to maintain delivery momentum

Training & Enablement

• Deliver end-user and administrator training to support successful product adoption
• Provide onboarding guidance, best practices, and product usage recommendations tailored to SMB customer needs
• Ensure customers are prepared for a successful transition to Customer Success or Support teams

Delivery Execution & Documentation

• Maintain accurate onboarding documentation, configuration records, and customer-facing artifacts throughout the project lifecycle
• Track and report progress against milestones, timelines, and success criteria
• Collaborate with Project or Engagement Managers to support planning, coordination, and status reporting
• Operate within PMO governance frameworks, delivery standards, and Performance Insights reporting models

AI-Enabled & Data-Driven Ways of Working

• Leverage approved AI tools and automation to improve onboarding efficiency, quality, and consistency
• Use data, dashboards, and AI-supported insights to monitor onboarding health and identify risks early
• Continuously build AI literacy and apply AI-enabled practices as part of day-to-day delivery
• Contribute to a culture of continuous improvement by identifying opportunities to streamline and enhance onboarding workflows

 

What you’ll bring:

• Experience delivering SaaS onboarding or implementation engagements
• Strong customer-facing communication, facilitation, and training skills
• Technical aptitude for system configuration and solution setup
• Ability to manage multiple onboarding engagements with accountability and attention to detail
• Comfort working within structured delivery frameworks and onboarding plans
• Ability to document requirements, configurations, and processes clearly and accurately
• Organized, proactive, and execution-focused with strong follow-through
• Collaborative team player aligned to shared outcomes and delivery standards
• Analytical and problem-solving skills
• Proficient with Windows, Microsoft Office, and Adobe Acrobat applications
• Excellent written and oral communication skills

 

Why This Role:

• Lead meaningful customer relationships as the primary delivery contact during a critical phase of the customer journey
• Work at the intersection of technology, operations, and customer experience in a fast-paced SMB environment
• Operate in an AI-forward environment with access to modern tools that amplify your efficiency and impact
• Contribute directly to measurable outcomes—customer satisfaction, onboarding timeliness, and adoption—that matter to the business

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

 

 

Data Architect 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking a highly skilled and strategic Data Architect to support Protech implementations on the Microsoft Dynamics 365 platform. In this role, you will design and govern data migration, integration architecture, and CRM data models that enable scalable, reliable, and efficient onboarding outcomes. You will collaborate cross-functionally with Onboarding, Product, Engineering, and Analytics teams to ensure data integrity, reduce implementation risk, and support long-term platform scalability.

What You’ll Do

• Conduct client data readiness assessments, evaluating source systems, data quality, and migration complexity during early implementation phases.
• Define data cleansing, transformation, and validation frameworks to improve migration success rates.
• Partner with Implementation Project Managers and Solution Consultants to ensure data architecture supports predictable delivery timelines.
• Establish standardized migration playbooks, mapping templates, and reusable ETL frameworks to accelerate onboarding and reduce implementation risk.
• Design and maintain conceptual, logical, and physical data models within Microsoft Dynamics 365 (Protech).
• Define and document data architecture standards, integration patterns, and governance best practices.
• Architect and oversee ETL processes using SSIS and other standard ETL tools.
• Design and implement integrations leveraging KingswaySoft and/or Pentaho Data Integration.
• Lead data migration strategy and execution support for onboarding and implementation projects.
• Identify data dependencies, risks, and integration gaps early in the delivery lifecycle.
• Ensure secure, scalable, and high-performance data exchange between D365 and external systems.
• Collaborate with Product and Engineering to assess the architectural impact of platform enhancements.
• Partner with Analytics teams to ensure reporting accuracy, consistency, and data integrity.
• Develop reusable integration templates, migration accelerators, and standardized data patterns.
• Proactively identify systemic data design issues and recommend improvements to reduce rework and onboarding delays.
• Utilize AI-enabled tools to analyze source system data structures, identify data quality risks, and support scalable migration and integration architectures.
• Maintain clear documentation of data flows, mappings, transformations, and integration logic.

What You’ll Bring

• 5+ years of experience in Data Architecture, Data Engineering, or related roles.
• Strong experience with Microsoft Dynamics 365 and CRM data structures.
• Hands-on expertise with SQL Server and advanced SQL querying.
• Proven experience with SSIS and enterprise ETL development.
• Experience with KingswaySoft and/or Pentaho Data Integration.
• Strong background in data modeling and multi-system integration architecture.
• Ability to evaluate architectural tradeoffs in complex environments.
• Experience supporting SaaS, professional services, or enterprise implementations.
• Bachelor’s degree from an accredited college or university, or equivalent experience.
• Strong analytical, problem-solving, and systems-thinking skills.
• Excellent written and verbal communication skills.
• Ability to influence cross-functional stakeholders without direct authority.
• Experience working in client-facing consulting or professional services environments.
• Ability to explain complex data architecture concepts to non-technical stakeholders.

Preferred:

• Knowledge of Microsoft Azure data services (Azure Data Factory, Azure SQL, or related).
• Experience migrating data from legacy CRM/AMS systems and non-normalized data sources.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Senior Product Manager

Department: Product
Reports To: VP of Product & Strategy
Location: Austin, TX (Must be local - Hybrid work 2 days a week required)

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.  

Overview

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors are equally essential—bringing curiosity, precision, and a commitment to excellence to every initiative. Senior ICs are expected to model these behaviors at an elevated level: operating with broad autonomy, creating clarity where none exists, and driving cross-functional alignment across complex initiatives.

We work in deep partnership with Engineering, Revenue, CX, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products that help our customers thrive. Hard work is the norm—not for recognition, but for the greater good of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

Role Summary

The Senior Product Manager is responsible for leading the definition, development, and delivery of high-impact product initiatives that support Togetherwork’s strategic goals. This role owns complex product areas, drives long-term roadmap strategy, and partners deeply with engineering and design to deliver high-quality solutions that create measurable customer and business value.

A Senior Product Manager operates with greater independence than a standard PM, using data, customer insight, and market signals to shape outcomes. They serve as a thought leader across teams, elevating standards for product discovery, cross-functional communication, and customer experience. This role requires strong storytelling abilities, external-facing confidence, and the ability to influence without authority across multiple stakeholder groups.

Key Responsibilities

Strategic Roadmap Leadership

• Own multi-quarter strategic product roadmaps, aligning them to portfolio goals and market opportunities.
• Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership.
• Translate complex strategic goals into actionable product themes and measurable outcomes.
• Identify emerging trends, competitive shifts, and customer patterns to drive new product investments.

Product Discovery, Definition & Execution

• Lead rigorous product discovery through qualitative research, quantitative data, experiments, and prototype testing.
• Develop detailed product requirements, user stories, and acceptance criteria for complex initiatives.
• Partner with Product Owners, Designers, and Engineering to ensure clarity, feasibility, and timely delivery.
• Drive cross-functional decision-making, ensuring teams remain aligned on goals and priorities.

Customer Experience, VOC & Product Health

• Serve as a senior voice of the customer, synthesizing insights into strategic opportunities.
• Monitor adoption, performance, and product health metrics; define interventions when issues arise.
• Champion customer delight—ensuring quality, usability, and accessibility are integral to all decisions.
• Lead customer interviews, advisory councils, and feedback cycles for major initiatives.

Launch Readiness & Go-to-Market Enablement

• Partner with Revenue, Marketing, Support, and CX on launch planning for high-visibility releases.
• Develop compelling value narratives, feature positioning, training content, and customer messaging.
• Ensure internal and external stakeholders are fully prepared for upcoming releases.

Cross-Functional Leadership & Communication

• Communicate roadmap, insights, progress, and risks with clarity, confidence, and transparency.
• Influence leaders and peers using data and narrative storytelling to drive alignment.
• Build strong relationships across Engineering, Sales, CX, and Operations to ensure shared accountability.
• Collaborate with leadership to support portfolio-wide strategic initiatives.

External Engagement

• Represent Togetherwork in customer, partner, and industry conversations.
• Attend conferences, customer meetings, or research events as needed.
• Bring back external insights that meaningfully shape product strategy.

AI Fluency & Innovation

• Leverage AI tools for discovery, research synthesis, segmentation, and analytical insight.
• Use AI to accelerate workflows, prototype ideas, or validate hypotheses.
• Model responsible, ethical AI practices for peers and cross-functional partners.

Qualifications

Required Qualifications

• 5–7+ years of Product Management experience, including ownership of complex SaaS or software products.
• Deep experience building and launching Salesforce-native applications for enterprise customers.
• Demonstrated ability to build multi-quarter product strategies and drive successful execution.
• Strong experience in customer research, product analytics, and experiment design.
• Ability to lead cross-functional teams and influence without authority.
• Exceptional communication skills, including presenting to executives, customers, and large groups.
• Proven expertise in backlog management, requirements development, and end-to-end product delivery.
• Experience working closely with Product Owners, Design, and Delivery Managers.
• Confidence working directly with customers and representing the product externally.
• Comfort with travel for conferences or customer engagements.
• Hands-on experience using AI tools to improve product workflows or outcomes.
• Analytical, decisive, collaborative, organized, and relentlessly customer-focused.

Why This Role Matters

Senior Product Managers elevate the quality, clarity, and impact of our product work. They drive multi-team alignment, shape strategic direction, and ensure we deliver modern, intuitive, high-value products that strengthen the Togetherwork portfolio. This role directly influences growth, customer satisfaction, and long-term competitive advantage.

 

Senior Product Manager (Hybrid – Austin, TX)

Location: Austin, TX (Hybrid required)
Department: Product
Reports To: VP of Product and Strategy
Compensation: Competitive base + bonus + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

We set a high bar for clarity, collaboration, and execution. While Product & Strategy leaders own portfolio outcomes, our individual contributors are equally critical—bringing curiosity, precision, and accountability to every initiative. Senior individual contributors are expected to operate with broad autonomy, create clarity where none exists, and drive alignment across complex, cross-functional efforts.

We work in deep partnership with Engineering, Revenue, Customer Experience, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products. Hard work is the norm—not for recognition, but in service of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

About This Role

Togetherwork is seeking an experienced, highly autonomous Senior Product Manager to lead complex, high-impact product initiatives across our portfolio. In this role, you will own multi-quarter product strategies, shape long-term roadmap direction, and partner deeply with engineering, design, and business stakeholders to deliver meaningful customer and business outcomes.

As a senior individual contributor, you will operate with greater independence than a standard Product Manager—using data, customer insight, and market signals to influence direction and outcomes. You will serve as a thought leader across teams, elevate standards for product discovery and delivery, and communicate with clarity and confidence to both internal and external audiences.

This role is ideal for a product leader who thrives in ambiguity, excels at storytelling and influence without authority, and is comfortable representing the product with customers, partners, and leadership.

What You’ll Do

Product Strategy & Roadmap Leadership

• Own and evolve multi-quarter strategic product roadmaps aligned to portfolio goals and market opportunities.
• Translate complex strategic objectives into clear product themes, initiatives, and measurable outcomes.
• Identify emerging customer needs, competitive shifts, and market trends to inform new product investments.
• Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership.

Product Discovery, Definition & Execution

• Lead rigorous product discovery using qualitative research, quantitative data, experimentation, and prototyping.
• Define detailed product requirements, user stories, and acceptance criteria for complex initiatives.
• Partner closely with Product Owners, Designers, and Engineering to ensure feasibility, clarity, and timely delivery.
• Drive cross-functional decision-making to maintain alignment on priorities, scope, and outcomes.

Customer Experience, VOC & Product Health

• Serve as a senior voice of the customer, synthesizing insights into strategic opportunities.
• Monitor adoption, performance, and product health metrics; define corrective actions when needed.
• Champion customer delight by embedding quality, usability, and accessibility into all decisions.
• Lead customer interviews, advisory councils, and structured feedback loops for major initiatives.

Launch Readiness & Go-to-Market Enablement

• Partner with Revenue, Marketing, Customer Success, and Support on launch planning for high-visibility releases.
• Develop compelling value narratives, feature positioning, enablement materials, and customer messaging.
• Ensure internal teams and external stakeholders are prepared and confident ahead of launches.

Cross-Functional Leadership & Communication

• Communicate roadmap direction, insights, progress, and risks with clarity, confidence, and transparency.
• Influence leaders and peers using data-driven storytelling and strong product narratives.
• Build durable relationships across Engineering, Sales, CX, and Operations to drive shared accountability.
• Collaborate with product leadership on portfolio-wide strategic initiatives.

External Engagement

• Represent Togetherwork in customer, partner, and industry conversations as needed.
• Participate in conferences, customer meetings, and research events.
• Bring external insights back into the organization to meaningfully shape product strategy.

AI Fluency & Innovation

• Leverage AI tools to accelerate discovery, research synthesis, segmentation, and analysis.
• Use AI to prototype ideas, validate hypotheses, and improve workflow efficiency.
• Model responsible, ethical AI usage for peers and cross-functional partners.

What You’ll Bring

Experience

• 5–7+ years of product management experience, including ownership of complex SaaS or software products.
• Demonstrated success building and executing multi-quarter product strategies.
• Experience operating in multi-product, cross-functional environments with senior stakeholders.

Skills & Capabilities

• Strong customer research, product analytics, and experiment design expertise.
• Proven ability to lead cross-functional teams and influence without formal authority.
• Exceptional written and verbal communication skills, including executive and customer presentations.
• Deep experience with backlog management, requirements development, and end-to-end delivery.
• Hands-on collaboration with Product Owners, Design, Engineering, and Delivery teams.
• Comfort representing the product externally with customers and partners.
• Hands-on experience using AI tools to improve product workflows or outcomes (preferred).

Mindset

• Analytical, decisive, collaborative, and relentlessly customer-focused.
• Comfortable operating with ambiguity and creating clarity in complex situations.
• High standards for quality, craft, and execution.
• Willingness to travel for customer engagements or industry events as needed.

Why You'll Love Working Here

• Impact: Shape the strategy and execution of high-impact initiatives across the Togetherwork portfolio.
• Leadership: Elevate product standards through thought leadership, influence, and example.
• Innovation: Apply modern product practices and responsible AI to deliver differentiated value.
• Growth: Play a critical role in driving customer satisfaction, growth, and long-term competitive advantage.
• Collaboration: Work closely with senior leaders and cross-functional partners across the organization.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits include:

• Medical, dental, and vision insurance options
• 100% employer-paid short- and long-term disability
• Basic life insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.