Software Engineer, Full Stack

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is building a unified reporting experience across 20+ SaaS products, and we need a full stack engineer who can deliver production-grade reporting solutions end-to-end. You will be integrating modern React-based dashboards into existing PHP-based systems while ensuring stability for live customers.

You will be responsible for building reporting dashboard pages, embedding Sigma reporting into our products, and ensuring secure, seamless data access through proper authentication and authorization mechanisms. You are expected to use AI tools as a core part of your daily workflow.

What You’ll Do

• Reporting Dashboard Development  Design and build scalable, high-performance reporting dashboard pages using React. Ensure dashboards are intuitive, responsive, and capable of handling large datasets while maintaining strong performance.
• Sigma Integration  Embed Sigma reporting applications into Togetherwork products. Configure and manage secure embedding, ensuring proper token generation, access control, and seamless user experience across platforms.
• Backend Development (PHP)  Develop and maintain backend services in PHP to support reporting features. Build APIs, handle data aggregation, and ensure efficient communication between frontend dashboards and backend systems.
• Security & Authorization  Implement secure authentication and authorization flows for embedded reporting (e.g., token-based access, signed URLs, role-based permissions). Ensure proper handling of keys, tokens, and sensitive data in compliance with security best practices.
• AI-Augmented Development  Use AI tools as active tools in your daily workflow to accelerate development of dashboards, backend logic, and integrations. Evaluate AI-generated code critically and refine it for production readiness.
• Data Integration & Performance  Work with large datasets and multiple data sources to ensure accurate and performant reporting. Optimize queries, APIs, and frontend rendering for speed and scalability.
• Quality and Stability  Implement monitoring, logging, and testing strategies to ensure reporting reliability. Use feature flags and safe deployment practices to roll out reporting features incrementally without disrupting users.
• Cross-Functional Collaboration  Partner with product managers, designers, data teams, and backend engineers to define reporting requirements, data models, and user experiences. Communicate trade-offs clearly and deliver iteratively.

What You’ll Bring

• 5+ years of experience as a full stack engineer.
• Strong proficiency in React, JavaScript/TypeScript, and modern frontend development.
• Solid experience with PHP and backend system design.
• Experience building and maintaining data-heavy applications.
• Hands-on experience embedding third-party applications (preferably Sigma or similar BI tools).
• Strong understanding of authentication and authorization mechanisms (OAuth, JWT, SSO, token-based embedding).
• Experience designing and consuming APIs.
• Demonstrated use of AI tools to accelerate development.
• Strong debugging, performance optimization, and testing skills.

Preferred Qualifications

• Experience with Sigma or other embedded analytics platforms (Tableau, Looker, Power BI).
• Familiarity with data modeling, SQL, and data warehousing concepts.
• Experience working across multiple products or platforms.
• Knowledge of cloud environments and deployment practices.
• Experience implementing role-based access control (RBAC) in multi-tenant systems.

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day: Obsess over our customers. Own it. Together. Move fast with purpose.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

Sr. Software Engineer, AI Tooling & Enablement 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is building its AI engineering practice from the ground up, and this role is at the center of it. As an AI Engineer, you will design, build, and deploy AI agents, workflows, and integrations across our software engineering and quality engineering functions. You will train our teams on how to use what you’ve built and stay connected to evolve it as the ecosystem matures.

This is not a research role. This is not a strategy role. This is a hands-on implementation role with real organizational impact from day one.

If you have a software or quality engineering foundation, have shipped AI agents and workflows into real production environments, and genuinely enjoy teaching other engineers how to work with AI — this role was written for you.

What You’ll Do

AI Agents and Workflows

• Design and implement multi-agent systems, skills, and hubs.
• Embed AI into implementation, code review, test generation, defect analysis, documentation, and developer productivity workflows across 20+ products.

 

Model Evaluation and Selection

• Evaluate AI model variants against real use cases and document selection decisions in a reusable framework.
• Select appropriate model tiers based on capability, cost, and latency tradeoffs.

 

Security and Responsible AI

• Identify and mitigate injection risks, PII exposure, and data leakage across all agent workflows.
• Embed responsible AI usage guidelines into all internal training programs.

 

Cost Management and Token Efficiency

• Own cost awareness across all AI integrations.
• Monitor AI infrastructure costs across products and surface optimization opportunities proactively.

 

Agent Versioning and Change Management

• Implement prompt versioning, regression testing frameworks, and change documentation for all AI workflows.
• Proactively manage the impact of upstream AI model updates on existing agent deployments.

 

Training and Enablement

• Build and deliver internal training across all engineering teams.
• Remain a long-term partner to product teams: gathering feedback, updating agents, and evolving workflows as needs change.

 

What You’ll Bring

• 5+ years as a software engineer, quality engineer, or architect.
• 1+ year of hands-on AI agent and workflow implementation in a real production environment.
• Direct experience with AI models (Claude Code, MCP, multi-agent orchestration, CodeRabbit, or other tools).
• Experience building and shipping multi-agent systems, skills, and hubs that real development teams depend on.
• Proven ability to evaluate and select AI models based on use case, cost, latency, and security requirements.
• Experience integrating AI into SDLC workflows: development, code review, test generation, CI/CD, or developer tooling.
• Working knowledge of AI security risks: prompt injection, PII handling, data leakage, and responsible deployment.
• Experience instrumenting AI agent workflows with observability tooling.
• Has delivered internal training to enable AI development across an engineering organization.

Preferred Qualifications

• Experience across multiple products or a platform team simultaneously.
• Familiarity with MCP servers, RAG pipelines, and vector databases.
• Background in quality engineering: test automation, coverage analysis, or defect prediction.
• Experience with prompt versioning and AI output regression testing.

 

Who You Are

You have a software or quality engineering foundation and have spent the last year or more building real AI systems. You are opinionated about model selection, skeptical of hype, and push back when AI is being applied for the wrong reasons. You think about security and cost from the start. Your instinct when you build something powerful is to make sure the team can own it without you. There is no playbook here. You will create it.

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

Senior Analytics Engineer

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is looking for a Senior Analytics Engineer who thrives at the intersection of data engineering and business intelligence. You will own the transformation layer of our data platform, taking raw data landed in our warehouse and building the clean, trusted, gold standard models that power self-service analytics across the organization.

This is a hands-on individual contributor role with real influence. You will work directly with product, engineering, data science, and business leaders to ensure the data our teams rely on is accurate, well-modeled, and built to scale.

What You’ll Do:

• Gold Standard Data Modeling: Design, build, and maintain dimensional data models in Redshift that serve as the single source of truth for analytics and reporting. Your models will power self-service in Sigma and PowerBI, built for business users, not just engineers.
• Data Transformation: Own the transformation layer end to end using dbt. Clean, enrich, and structure raw data into staging, intermediate, and mart layers following modern analytics engineering best practices.
• AI-Augmented Development: You will be expected to leverage AI coding tools as a core part of your workflow. This means using AI to accelerate model development, generate and validate dbt transformations, write tests, and explore data patterns faster. We expect our engineers to work with AI, not around it.
• Data Quality and Governance: Define and enforce data quality standards, testing frameworks, and documentation so stakeholders can trust and self-serve the data without engineering support.
• Cross-Functional Partnership: Translate business requirements from product, finance, and operations into reliable data models. You bridge the gap between technical implementation and business outcomes.
• Performance and Scalability: Continuously optimize queries, models, and pipelines for performance as data volume and organizational complexity grow.
• AI and ML Enablement: Build clean, well-structured datasets that directly support data science and AI/ML initiatives, reducing time spent on data preparation by the modeling team.

What You’ll Bring:

• 5+ years in analytics engineering or data engineering roles with direct ownership of data model design and delivery.
• Deep expertise in modern data modeling: dimensional modeling, star schema, and dbt are non-negotiable.
• Hands-on experience with cloud data warehouses: Redshift and/or Snowflake.
• Proven ability to translate business requirements into data models that non-technical stakeholders can use.
• You can present data architecture decisions to a VP as clearly as you can to a fellow engineer.
• Experience leading data projects end to end in small, fast-moving teams.
• Comfort working in agile environments where priorities shift and ownership is broad.

Preferred Qualifications:

• Experience in a multi-product SaaS environment.
• Hands-on experience building dashboards and reports in Sigma or PowerBI.
• Familiarity with data ingestion tools.
• Exposure to AI/ML workflows and feature engineering.

Who You Are:

You are a builder who takes pride in data that just works. You don’t wait for perfect requirements. You ask the right questions, make sound modeling decisions, and iterate. You care about downstream users as much as upstream pipelines. You are equally comfortable whiteboarding a data model with a data scientist and presenting reporting logic to a business stakeholder.

You have strong opinions about data quality and governance, but you know how to ship in a scrappy environment without sacrificing the foundations that matter long term.

Why You’ll Love Working Here:

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Delivery Manager

Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)
Reports to: Product Leadership

As a Delivery Manager, you will ensure predictable, high-quality execution across the product lifecycle. You will partner closely with Product, Engineering, Design, and cross-functional stakeholders to plan work, manage dependencies, and drive delivery from idea through launch and beyond.

This role serves as the operational connector across teams, providing structure, visibility, and follow-through so teams can focus on delivering value to customers.

What You’ll Do

• Own delivery execution across all phases of the product lifecycle, from ideation through launch and sunset
• Build and maintain delivery plans, timelines, and cross-functional alignment
• Partner with Product Managers and Product Owners to ensure roadmap feasibility and backlog readiness
• Coordinate work across Engineering, Design, CX, Revenue, and Operations
• Identify and manage risks, dependencies, and blockers early and proactively
• Provide clear delivery updates and status visibility to stakeholders
• Support launch readiness and post-launch tracking
• Continuously improve delivery processes, tooling, and execution practices

What You’ll Bring

• 3 to 5+ years of experience in delivery management, program management, or project management for software products
• Strong understanding of Agile delivery and product lifecycle frameworks
• Proven ability to manage complex timelines and cross-functional stakeholders
• Clear, concise communication and strong organizational skills
• Comfort working in a fast-paced, collaborative environment
• Strong problem-solving mindset with attention to detail

Why This Role Matters

This role is essential to ensuring that product initiatives move forward with clarity, discipline, and accountability. By providing operational leadership across teams, the Delivery Manager reduces delivery risk, improves predictability, and strengthens trust between Product, Engineering, and the broader organization. The impact of this role is felt in smoother launches, clearer communication, and a more consistent experience for customers.

Bonus Points

• Experience in SaaS or platform-based product organizations
• Experience supporting distributed or offshore teams
• Familiarity with delivery governance, KPIs, or post-launch performance tracking
• Experience using tools or automation to improve delivery efficiency

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.  

Sr. Quality Engineer

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:

At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement.

About the Role

Togetherwork is scaling quality across a complex, multi-product SaaS portfolio, and we need a Senior QA Automation Engineer who leads with automation first. You build, maintain, and continuously improve automated test coverage across web applications, BI reports, analytics dashboards, and data pipelines.

You will work alongside our Senior Quality Engineers, embedding directly with product and data teams to ensure coverage keeps pace with a rapidly modernizing platform. AI is a core part of how you work; you use it daily to accelerate test creation, identify coverage gaps, and generate smarter edge cases.

What You’ll Do

Web Application Automation

Design and maintain end-to-end automated test suites for web applications across a polyglot stack including React, PHP, Rails, and .NET. You know how to build automation that survives UI changes and scales across multiple products without becoming a maintenance burden.

 

Report and Dashboard Validation

Build automated validation coverage for BI reports and analytics dashboards in Sigma, PowerBI, or similar reporting tools. You verify data accuracy, visual rendering, filter behavior, and cross-report consistency.

 

Data and Analytics Testing

Validate data pipelines and dbt transformation layers to ensure data flowing into reports and dashboards is accurate, complete, and trustworthy. You understand the difference between a pipeline bug and a modeling bug, and you know how to write tests that catch both.

 

AI-Augmented Test Development

Use AI coding tools daily to generate test scaffolding, expand coverage, and surface edge cases faster. You evaluate AI output critically and know what needs refinement. You are expected to demonstrate this fluency.

 

CI/CD Collaboration

Partner with DevOps and engineering to ensure automated test suites are integrated into CI/CD pipelines effectively. You don’t own the pipelines, but you own the quality of what runs inside them.

 

Quality Reporting and Visibility

Surface test results, coverage gaps, and quality trends in a way that is actionable for engineering leads and product teams. You make quality visible, not just measurable.

What You’ll Bring

• 5+ years in QA automation with direct ownership of test suite design and maintenance in production environments.
• Strong proficiency in E2E web application testing.
• Hands-on experience validating BI reports and analytics dashboards (Sigma or PowerBI strongly preferred).
• Experience writing data validation tests against SQL-based pipelines or dbt transformation layers.
• Demonstrated daily use of AI coding tools to build and accelerate test coverage.
• Solid understanding of CI/CD pipelines and how automated tests integrate into them.
• Experience testing across multiple products or codebases simultaneously.
• Strong debugging skills.

Preferred Qualifications

• Experience with unit and component-level testing.
• Familiarity with dbt test frameworks and data warehouse environments (Redshift or Snowflake).
• Background in multi-product environments.

 

Who You Are

You think in automation first. When a bug is found manually, your instinct is to write a test that would have caught it. You build coverage that is reliable, maintainable, and actually runs in CI.

You are comfortable moving across contexts; from a React UI one day to a dbt model the next. You understand enough about each domain to ask the right questions and build tests that matter.

You use AI tools every day, and you are genuinely good at it. You can show your workflow, explain your approach, and demonstrate that what you ship is better and faster because of it.

Why You’ll Love Working Here

At Togetherwork, we help community-driven organizations grow and thrive — creating better experiences for the people they serve.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

CCPA Disclosure Notice: Click Here

AI Engineering Intern

**Please note, this is a full-time internship running though Summer 2026 (June-August)**

Location: Austin, TX (In-office Tues/Wed/Thurs)

Eligibility: Must be currently enrolled at The University of Texas at Austin

Duration: Summer 2026

Schedule: Full-time, 40 hrs/week

About Togetherwork Togetherwork is building the operating platform for member-based organizations across associations, nonprofits, camps, wellness, and faith-based institutions. As we scale through acquisition, we are redesigning how operations work — using AI and automation as core infrastructure. Our approach is simple: AI handles high-volume, repeatable work so our teams can focus on complex, high-value problems.

 

Role Overview
We are hiring 3 high-caliber interns from UT Austin to help build and deploy AI and automation across our operations.
This is a hands-on builder role — not research, not shadowing.

You will work directly on:
• AI-powered customer support systems
• Automation of complex software implementations
• Internal tooling across PSA, PMO, and managed services
• LLM integrations (Claude + enterprise systems like Zendesk)

Your work will ship into production and impact real customers.

---

What You'll Do
• Leverage Togetherwork's existing enterprise AI platforms — Claude Enterprise and ChatGPT Enterprise — to design and deploy practical solutions for operational use cases
• Assist with prompt engineering, custom GPT or Claude project configuration, and AI tool optimization tailored to Operations team needs
• Partner with Operations team members to audit and map current workflows, identifying high-impact opportunities for automation and AI assistance
• Build and test automated workflows that eliminate repetitive manual tasks across operational functions including onboarding, reporting, data entry, vendor management, and internal communications
• Support the evaluation of additional AI tools and platforms that could complement or extend the current enterprise stack
• Help create and maintain documentation for all automation builds, including workflow logic, tool configurations, and process change notes
• Present findings and project updates to Operations stakeholders in clear, accessible language
• Participate in team standups, project planning sessions, and cross-functional working groups

---

What You’ll Work On

Customer Support (AI Systems)
• Connect Claude to Zendesk to auto-answer tickets and reduce backlog
• Build AI ticket triage & routing, auto-response systems, and sentiment detection workflows
• Develop AI-powered help centers that dynamically surface the right content

Professional Services (Implementation Automation)
• Analyze onboarding workflows (especially complex products like Associations)
• Build AI-driven implementation workflows
• Automate data migrations, configurations, and documentation generation
• Integrate AI into PSA / PMO tools (e.g., Monday.com)

Managed Services (Automation & Intelligence)
• Reduce repeated payroll processing work
• Build automation for billing, tax, donations, and workflows
• Build integration between Claude & Monday.com for billing and workflows

Knowledge & Documentation Systems
• Build AI-powered help centers from documentation and tickets
• Auto-generate help articles and identify documentation gaps

---

What You’ll Learn & Gain
• Direct, hands-on experience solving real operational challenges inside a high-growth, PE-backed SaaS organization
• Daily use of and training on enterprise-grade AI platforms including Claude Enterprise and ChatGPT Enterprise
• Broad exposure to how AI and automation are being deployed across a 25+ brand software portfolio
• A tangible, results-driven portfolio project you can speak to confidently in future interviews
• Deploying LLMs in production environments
• Integrating AI into enterprise systems (Zendesk, CRM, PM tools)
• Designing automation across a large-scale operations division
• Driving measurable customer outcomes (efficiency, CSAT, cost reduction)
• An opportunity for full-time employment after the summer

---

Qualifications

Required
• Currently enrolled at UT Austin as a junior/senior or graduate student in Computer Science (CS), Software Engineering, Data Science/Data Analytics, AI, or relevant field
• Hands-on experience with Claude (Anthropic) including enterprise features such as custom instructions, projects, skills, and knowledge management
• Understanding of prompt engineering best practices and how to apply LLMs to business process improvement
• Familiarity with Python for basic scripting, API integrations, or data manipulation

Preferred
• Student in the Machine Learning and Artificial Intelligence Concentration program of study
• Familiarity with Zendesk or PM tools
• Experience using the Anthropic Claude API or OpenAI API for custom integrations or workflow automation
• Exposure to workflow automation platforms such as Zapier, Make, or Power Automate
• Familiarity with REST APIs, webhooks, or data pipeline concepts
• Experience with no-code/low-code platforms

---

What Makes This Role Different
• You will build real systems used by real teams
• Your work will directly impact support backlog and efficiency
• You’ll work across multiple functions
• You’ll help build the AI layer of a multi-product SaaS company
• Day-to-day mentorship from members of the Togetherwork executive team, including the Senior VP of Operations and VP of CX Strategy
• Access to the Chief Technology Officer who will meet with you monthly during your internship

---

Success Looks Like
• Deployed AI workflows into Zendesk
• Automated onboarding processes
• Reduced support backlog or resolution time
• Built internal tools used by Operations teams

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

 

Product Marketing Manager

Location: Austin, TX (or Hybrid in Austin)

Are you a product marketer who thrives at the intersection of strategy, storytelling, and data — and loves turning complex software into compelling narratives that win markets? Join us as Product Marketing Manager and own the go-to-market strategy for key verticals, from crafting differentiated positioning to enabling the sales team with the tools they need to close deals. If you’re energized by fast-paced B2B SaaS environments and want your work to directly shape pipeline and revenue, we want to hear from you.

What You’ll Do

In this role, you will be the expert on your target market and the essential link between Product, Sales, and Marketing. You will:

• Become the authoritative source on your vertical, including its unique challenges, regulatory environment, competitive solutions, and buyer personas
• Develop and execute comprehensive go-to-market (GTM) plans for new product launches, features, and major releases tailored for the vertical, including pricing, packaging, and launch success metrics
• Create compelling, differentiated, and value-based messaging and positioning that clearly articulates the benefit of our software to buyers within the specific vertical market
• Develop and deliver a complete suite of sales enablement tools, including presentations, vertical-specific pitch decks, competitive intelligence, and product demos to equip the Sales and BDR teams
• Define and create content across the buyer’s journey, including case studies, demos, and website content
• Partner with the Growth Marketing team to ensure marketing activities and events are targeted, relevant, and effective at driving pipeline within the vertical
• Track, analyze, and report on GTM success metrics, competitive performance, and market penetration to inform future product and marketing strategy

What You Bring

You’ll succeed in this role if you have:

• Bachelor’s degree in Marketing, Business, or a related field
• 5+ years of progressive experience in Product Marketing, ideally within a B2B SaaS or enterprise software environment
• Proven success in developing and executing go-to-market strategies that drive measurable business results
• Exceptional written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise, and compelling marketing narratives
• Strong analytical and strategic thinking, with experience using data to inform decisions and drive alignment across cross-functional teams
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
• Experience working cross-functionally with Sales and Product teams

What You’ll Get

This is a unique opportunity to:

• Own the product marketing strategy for a vertical market at a company where software powers real communities and organizations
• See your GTM and messaging work directly influence pipeline, revenue, and product direction
• Work with a flexible, collaborative team and forward-thinking leadership
• Make measurable impact — with the autonomy to shape how we tell our product story and the visibility to see that work land

 

Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more. Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Demand Generation Manager

Location: Austin, TX (Hybrid)

Are you a demand gen marketer who thrives at the intersection of data, strategy, and pipeline? Do you love building multi-channel campaigns that reach the right audiences — and seeing that work show up directly in revenue? Join us as Demand Generation Manager and take ownership of how Togetherwork generates pipeline across our 12 vertical software markets. If you’re energized by fast-growing SaaS environments and want your programs to directly shape revenue outcomes, we want to hear from you.

What You’ll Do

In this role, you will own demand generation strategy and execution across Togetherwork’s vertical markets, accountable for pipeline generation and revenue-driving outcomes. You will:

• Partner with Product Marketing and Sales to develop and execute comprehensive GTM strategies for specific vertical software solutions.
• Plan and manage key demand gen programs — including SEO, SEM, paid social, and email — to drive pipeline generation across the full funnel.
• Drive the execution and orchestration of prospect and customer webinars, from promotion through registration and attendance, and generate derivative assets from on-demand programming.
• Collaborate with SDR and Field Sales teams to ensure timely lead follow-up, providing necessary enablement materials and optimizing Gong/Salesforce sequences for faster conversion.
• Partner with Operations to track full-funnel performance, analyze campaign attribution, and conduct TAM analysis to ensure programs are pointed toward revenue-driving outcomes.
• Oversee the vertical marketing budget, directing digital agencies and spend to align with pipeline goals.

 

What You Bring

You’ll succeed in this role if you have:

• 5–7+ years of B2B marketing experience, with a proven track record in demand creation and field/regional marketing in a SaaS or technology environment.
• Hands-on experience with Salesforce.com, HubSpot (or Marketo), and demand generation technologies like 6sense or Drift.
• Demonstrated experience planning and executing multi-channel campaigns that achieve pipeline and revenue targets.
• Strong ability to leverage UTM-based attribution and web analytics to iterate on and optimize marketing programs.
• Exceptional interpersonal and communication skills, with the ability to distill complex technical concepts into clear, action-driven narratives.
• A collaborative mindset with a proven ability to partner cross-functionally with Sales, SDR, and Business Units to enhance the customer experience.
• A natural curiosity and comfort with analyzing data, running tests, and presenting findings to executive leadership.
• Bachelor’s degree in Marketing, Business, or a related field preferred.

 

Bonus Points For

• Experience with AI-first marketing tools and automation to increase speed-to-market and operational efficiency.
• Background in vertical SaaS or association, community, or event-driven markets.
• Experience managing digital agency relationships and multi-channel marketing budgets.

 

What You’ll Get

This is a unique opportunity to:

• Own demand generation for a $200M+ vertical SaaS company with 12 distinct markets and a growing customer base of 70,000+.
• See your campaigns directly influence pipeline, revenue, and go-to-market strategy.
• Work with a flexible, collaborative team and forward-thinking leadership.
• Make measurable impact — with the autonomy to shape how demand gen operates and the data to see that work land.

 

We’re looking for someone who’s not only a skilled marketer but genuinely excited about the work — someone who can set strategic direction for demand generation while still loving the hands-on side of building campaigns that win. If that sounds like you, apply now.

Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Onboarding Consultant (SMB)

Location: Columbus, GA or Atlanta, GA

We are looking for an Onboarding Consultant to serve as a key customer-facing delivery function within our Professional Services & Onboarding organization. This role is responsible for leading the successful onboarding, configuration, and activation of Togetherwork SaaS solutions for new SMB customers. The Onboarding Consultant partners closely with Project Managers, Solution Consultants, Customer Success, and delivery leadership to ensure customers achieve a smooth transition from sales to active product usage—delivering structured onboarding engagements that drive adoption, early value realization, and long-term success.

What you’ll do:

Customer Onboarding & Implementation

• Lead customer onboarding engagements in alignment with defined delivery frameworks, timelines, and scope
• Configure SaaS applications based on documented customer requirements and established best practices
• Guide customers through setup, validation, and go-live readiness activities
• Identify onboarding risks, dependencies, and issues; escalate appropriately to maintain delivery momentum

Training & Enablement

• Deliver end-user and administrator training to support successful product adoption
• Provide onboarding guidance, best practices, and product usage recommendations tailored to SMB customer needs
• Ensure customers are prepared for a successful transition to Customer Success or Support teams

Delivery Execution & Documentation

• Maintain accurate onboarding documentation, configuration records, and customer-facing artifacts throughout the project lifecycle
• Track and report progress against milestones, timelines, and success criteria
• Collaborate with Project or Engagement Managers to support planning, coordination, and status reporting
• Operate within PMO governance frameworks, delivery standards, and Performance Insights reporting models

AI-Enabled & Data-Driven Ways of Working

• Leverage approved AI tools and automation to improve onboarding efficiency, quality, and consistency
• Use data, dashboards, and AI-supported insights to monitor onboarding health and identify risks early
• Continuously build AI literacy and apply AI-enabled practices as part of day-to-day delivery
• Contribute to a culture of continuous improvement by identifying opportunities to streamline and enhance onboarding workflows

 

What you’ll bring:

• Experience delivering SaaS onboarding or implementation engagements
• Strong customer-facing communication, facilitation, and training skills
• Technical aptitude for system configuration and solution setup
• Ability to manage multiple onboarding engagements with accountability and attention to detail
• Comfort working within structured delivery frameworks and onboarding plans
• Ability to document requirements, configurations, and processes clearly and accurately
• Organized, proactive, and execution-focused with strong follow-through
• Collaborative team player aligned to shared outcomes and delivery standards
• Analytical and problem-solving skills
• Proficient with Windows, Microsoft Office, and Adobe Acrobat applications
• Excellent written and oral communication skills

 

Why This Role:

• Lead meaningful customer relationships as the primary delivery contact during a critical phase of the customer journey
• Work at the intersection of technology, operations, and customer experience in a fast-paced SMB environment
• Operate in an AI-forward environment with access to modern tools that amplify your efficiency and impact
• Contribute directly to measurable outcomes—customer satisfaction, onboarding timeliness, and adoption—that matter to the business

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.

 

 

Data Architect 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking a highly skilled and strategic Data Architect to support Protech implementations on the Microsoft Dynamics 365 platform. In this role, you will design and govern data migration, integration architecture, and CRM data models that enable scalable, reliable, and efficient onboarding outcomes. You will collaborate cross-functionally with Onboarding, Product, Engineering, and Analytics teams to ensure data integrity, reduce implementation risk, and support long-term platform scalability.

What You’ll Do

• Conduct client data readiness assessments, evaluating source systems, data quality, and migration complexity during early implementation phases.
• Define data cleansing, transformation, and validation frameworks to improve migration success rates.
• Partner with Implementation Project Managers and Solution Consultants to ensure data architecture supports predictable delivery timelines.
• Establish standardized migration playbooks, mapping templates, and reusable ETL frameworks to accelerate onboarding and reduce implementation risk.
• Design and maintain conceptual, logical, and physical data models within Microsoft Dynamics 365 (Protech).
• Define and document data architecture standards, integration patterns, and governance best practices.
• Architect and oversee ETL processes using SSIS and other standard ETL tools.
• Design and implement integrations leveraging KingswaySoft and/or Pentaho Data Integration.
• Lead data migration strategy and execution support for onboarding and implementation projects.
• Identify data dependencies, risks, and integration gaps early in the delivery lifecycle.
• Ensure secure, scalable, and high-performance data exchange between D365 and external systems.
• Collaborate with Product and Engineering to assess the architectural impact of platform enhancements.
• Partner with Analytics teams to ensure reporting accuracy, consistency, and data integrity.
• Develop reusable integration templates, migration accelerators, and standardized data patterns.
• Proactively identify systemic data design issues and recommend improvements to reduce rework and onboarding delays.
• Utilize AI-enabled tools to analyze source system data structures, identify data quality risks, and support scalable migration and integration architectures.
• Maintain clear documentation of data flows, mappings, transformations, and integration logic.

What You’ll Bring

• 5+ years of experience in Data Architecture, Data Engineering, or related roles.
• Strong experience with Microsoft Dynamics 365 and CRM data structures.
• Hands-on expertise with SQL Server and advanced SQL querying.
• Proven experience with SSIS and enterprise ETL development.
• Experience with KingswaySoft and/or Pentaho Data Integration.
• Strong background in data modeling and multi-system integration architecture.
• Ability to evaluate architectural tradeoffs in complex environments.
• Experience supporting SaaS, professional services, or enterprise implementations.
• Bachelor’s degree from an accredited college or university, or equivalent experience.
• Strong analytical, problem-solving, and systems-thinking skills.
• Excellent written and verbal communication skills.
• Ability to influence cross-functional stakeholders without direct authority.
• Experience working in client-facing consulting or professional services environments.
• Ability to explain complex data architecture concepts to non-technical stakeholders.

Preferred:

• Knowledge of Microsoft Azure data services (Azure Data Factory, Azure SQL, or related).
• Experience migrating data from legacy CRM/AMS systems and non-normalized data sources.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.