Senior Software Engineer

Location: Atlanta, GA (Hybrid, 2–3 days/week onsite)
Compensation: Competitive base + bonus + benefits

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

We are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This role

We’re looking for a Senior Software Engineer to help design, build, and scale a robust, high-performing platform that supports our growing product ecosystem. In this role, you’ll work closely with experienced engineers and passionate leaders to solve complex technical problems and deliver reliable, scalable software.

This is a hands-on role for someone who enjoys owning solutions end to end—from design and implementation through deployment and support—while thinking deeply about performance, reliability, and long-term maintainability.

What you’ll do

• Design, build, test, deploy, and maintain software across multiple technology stacks

• Take ownership of features and services, from technical design through production support

• Contribute to architectural decisions and help shape the technical direction of products and platforms

• Build scalable, cloud-first solutions with a strong focus on performance and reliability

• Leverage CI/CD pipelines and SRE practices to improve automation, observability, and system resilience

• Partner with infrastructure and cross-functional teams to address technical debt, system upgrades, and modernization efforts

• Anticipate failure scenarios and design systems with long-term scalability and resilience in mind

• Stay current with industry trends and evaluate new tools, frameworks, and technologies

• Mentor and support junior and mid-level engineers through code reviews, pairing, and knowledge sharing

• Collaborate with leadership to align technical execution with delivery commitments

What you bring

• 5+ years of experience building and supporting large-scale, distributed systems

• Strong hands-on development experience across multiple languages and frameworks, including:

  • PHP (Laravel, Symfony, or similar)

  • JavaScript/TypeScript (React, Node.js, Vue, or Angular)

  • Experience with additional languages (Java, Go, Ruby, C#, etc.) is a plus

• Solid database experience with both relational and NoSQL technologies:

  • MySQL, PostgreSQL, SQL Server

  • Redis, DynamoDB

  • Performance tuning and query optimization

• Experience building and consuming APIs (REST, GraphQL, gRPC)

• Familiarity with microservices and event-driven architectures

• Cloud experience, preferably within the AWS ecosystem (EC2, Lambda, S3, RDS, ECS/EKS)

• Exposure to CI/CD and SRE practices, including:

  • Build and deployment automation

  • Monitoring and observability tools (CloudWatch, Datadog, etc.)

  • Containerization and orchestration (Docker, Kubernetes)

• A thoughtful, detail-oriented approach to system design and problem solving

• Strong collaboration skills and a willingness to mentor others

Nice to have

• Mobile development experience (iOS/Android, React Native, Flutter)

• Experience leading projects or influencing technical direction across teams

• Prior exposure to people leadership or mentoring at scale

• Additional language: Python (Django, Flask, FastAPI, or similar)

Why you’ll love working here

• Competitive compensation and comprehensive benefits

• Medical, dental, vision, and life insurance for you and your family

• 401(k) savings plan

• Meaningful work on a product that scales

• A collaborative team that values quality, ownership, and continuous improvement

Quality Automation Engineer 

Location: Austin, TX (Hybrid)

Compensation: Competitive base + benefits

As a QA Automation Engineer, you will play a critical role in ensuring the quality, reliability, and scalability of our Petcare SaaS platforms. This is a hands-on position focused on building and maintaining automated and manual testing while also contributing to QA strategy, mentoring team members, and helping evolve our overall quality practices.

This role is ideal for someone who is technically strong, quality-driven, and eager to grow into a QA leadership position by leading through hands-on contribution and collaboration.

 

What You'll Do:

• Design, build, and maintain manual and automated test coverage across Petcare applications
• Perform hands-on automation testing for web workflows and APIs
• Ensure quality across functional, regression, integration, and release testing
• Identify, document, and track defects with clear analysis and impact
• Partner with Engineering and Product to understand requirements, risks, and release readiness
• Advocate for quality-first practices and continuously improve testing processes
• Mentor junior QA engineers and contribute to automation standards and QA best practices
• Support production releases, UAT, and overall test strategy as the team scales

What You'll Bring:

• Strong hands-on experience as a QA Automation Engineer
• Experience with automation tools such as TestRigor and Postman
• Solid understanding of QA methodologies, testing principles, and SDLC
• Experience testing complex SaaS applications and workflows
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Ability to mentor others and influence quality practices across teams

Nice to Have:

• Experience working in Agile/Scrum environments
• Familiarity with data-driven applications or complex workflow systems
• Exposure to CI/CD pipelines and automated test execution
• Experience working with distributed or cross-functional teams
• Prior experience taking ownership of QA initiatives or informal leadership roles

What Drives Us: 

At Togetherwork, we exist to help community-driven organizations grow and thrive by creating better experiences for the people they serve. As part of our team, you will contribute to our TW28 vision by living our core values: 

• Obsess over our customers 

• Own it. Together 

• Move fast with purpose 

These values guide how we work, support one another, and build a strong, connected culture—both globally and here in Austin. 

The Company offers a comprehensive employee benefits program, including: 

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability 
• Basic Life
• 401(k) option with company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability 
• 10 sick days annually 
• 10 company paid holidays 
• 6 weeks paid parental leave 
• Culture that values work/life balance and celebrates successes

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.  

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

Senior Business Analyst – Payments 

Location: Austin, TX (Hybrid)
Compensation: Competitive base + bonus + benefits

Role Summary

We are seeking a data-driven Senior Business Analyst – Payments to deliver actionable insights across our end-to-end payment ecosystem. This role focuses on analyzing large-scale transactional data, improving payment visibility, and partnering cross-functionally to drive informed decision-making.

This position is ideal for an analyst who thrives in high-volume data environments and can translate complex payment flows into clear business insights that support Finance, Product, Engineering, and Operations.

Key Responsibilities

End-to-End Payment Analytics

• Analyze large, high-volume transactional datasets to identify trends, performance gaps, and optimization opportunities
• Develop reporting on key payments KPIs including processing volumes, margin analysis, pricing economics, customer penetration, and processing costs
• Conduct root cause analysis on anomalies and emerging trends
• Provide data-backed recommendations to improve payment performance and transparency

Reporting & Data Governance

• Build and maintain dashboards and recurring executive-level reporting
• Ensure consistency and integrity of payment data across systems
• Partner with Data Engineers and Architects to define data models, tracking requirements, and metric definitions
• Support financial reconciliation and cost analysis initiatives

Cross-Functional Partnership

• Translate business needs into data and reporting requirements
• Collaborate with Product and Engineering teams to ensure accurate data capture and instrumentation
• Support new payment initiatives from a reporting and analytics readiness perspective
• Communicate complex findings clearly to technical and non-technical stakeholders

Qualifications

• 5-7 years of experience in business or data analysis, preferably in payments, fintech, SaaS, or e-commerce
• Strong experience working with large transactional datasets; Payments preferred
• Experience partnering with Data Engineering and Architecture teams
• Strong knowledge of database environments; Redshift and SQL skills preferred
• Experience building dashboards using BI tools (Tableau, Power BI, Looker, etc.)
• Strong analytical, problem-solving, and communication skills

What Success Looks Like

• Clear, trusted payment reporting used across Finance, Product, and Operations
• Improved visibility into payment performance and cost drivers
• Actionable insights that influence product and operational decisions
• Standardized, well-defined payment metrics and data governance practices

 

 

Senior Business Analyst – Data & Reporting

Enterprise Reporting Transformation

Location: Austin, TX (Hybrid)
Compensation: Competitive base + bonus + benefits

Role Overview

Togetherwork is seeking a strategic Senior Business Analyst – Data & Reporting to lead critical components of our corporate data reporting transformation initiatives. This role will unify and reconcile data across Order-to-Cash (O2C), bookings, revenue, and operational systems to deliver trusted, enterprise-level reporting that improves revenue visibility, operational efficiency, and growth decision-making.

This position serves as a key partner to Finance, Corporate Operations, and Data Engineering leadership to ensure bookings-to-revenue reporting is accurate, scalable, and aligned to executive priorities.

Primary Outcomes

• Trusted Bookings-to-Revenue Reporting: Deliver reconciled, enterprise-wide visibility from bookings through revenue recognition and cash collection
• Revenue Transparency & Optimization: Identify revenue leakage, performance gaps, and growth opportunities through advanced analytics
• Standardized Enterprise KPIs: Align Finance and Operations around consistent, documented metric definitions
• Reduced Manual Reconciliation: Implement scalable reporting frameworks that decrease reporting cycle time and manual intervention
• Executive-Ready Insights: Provide leadership with clear, actionable reporting that connects operational performance to financial outcomes

Key Responsibilities

• Lead cross-system data analysis across CRM, billing, ERP, revenue recognition, and operational platforms (e.g., Vitally)
• Identify and resolve data inconsistencies through structured reconciliation processes
• Partner with Data Engineering and Architecture to define scalable data models supporting enterprise O2C and revenue reporting
• Design executive dashboards integrating bookings, backlog, billings, ARR/MRR, deferred revenue, churn, and expansion metrics
• Support forecasting, scenario modeling, and performance analysis to drive revenue growth
• Establish governance standards for metric definitions and reporting consistency across business units

Leadership Impact (12–18 Months)

• Enterprise-standard bookings-to-revenue reporting framework implemented
• Measurable reduction in reconciliation discrepancies and reporting cycle time
• Improved revenue predictability and executive confidence in reporting
• Clear linkage between operational KPIs and financial performance
• Data infrastructure positioned to support scalable growth and M&A integration

Qualifications

• 5+ years of experience in enterprise business analysis, revenue analytics, or corporate reporting
• Demonstrated experience supporting bookings-to-revenue reporting and financial reconciliation
• Strong background working across CRM, ERP, billing, and operational systems
• Experience partnering with Data Engineers and Architects on enterprise data initiatives
• Working knowledge of SQL and modern BI platforms (Power BI, Tableau, Looker, etc.)
• Strong executive communication and cross-functional leadership skills

This role is ideal for a strategic analyst who thrives at the intersection of Finance, Operations, and Data, and who is motivated to build enterprise reporting infrastructure that directly accelerates revenue growth.

Senior Product Manager (Hybrid – Austin, TX)

Location: Austin, TX (Hybrid preferred; travel required)
Department: Product
Reports To: Senior Director of Product and Strategy
Compensation: Competitive base + bonus + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

We set a high bar for clarity, collaboration, and execution. While Product & Strategy leaders own portfolio outcomes, our individual contributors are equally critical—bringing curiosity, precision, and accountability to every initiative. Senior individual contributors are expected to operate with broad autonomy, create clarity where none exists, and drive alignment across complex, cross-functional efforts.

We work in deep partnership with Engineering, Revenue, Customer Experience, Operations, and Support, sharing accountability for delivering stable, modern, insight-driven products. Hard work is the norm—not for recognition, but in service of our customers and the long-term health of our company. We embrace innovation, including responsible AI usage, to deepen insight, improve execution, and accelerate impact.

About This Role

Togetherwork is seeking an experienced, highly autonomous Senior Product Manager to lead complex, high-impact product initiatives across our portfolio. In this role, you will own multi-quarter product strategies, shape long-term roadmap direction, and partner deeply with engineering, design, and business stakeholders to deliver meaningful customer and business outcomes.

As a senior individual contributor, you will operate with greater independence than a standard Product Manager—using data, customer insight, and market signals to influence direction and outcomes. You will serve as a thought leader across teams, elevate standards for product discovery and delivery, and communicate with clarity and confidence to both internal and external audiences.

This role is ideal for a product leader who thrives in ambiguity, excels at storytelling and influence without authority, and is comfortable representing the product with customers, partners, and leadership.

What You’ll Do

Product Strategy & Roadmap Leadership

• Own and evolve multi-quarter strategic product roadmaps aligned to portfolio goals and market opportunities.
• Translate complex strategic objectives into clear product themes, initiatives, and measurable outcomes.
• Identify emerging customer needs, competitive shifts, and market trends to inform new product investments.
• Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership.

Product Discovery, Definition & Execution

• Lead rigorous product discovery using qualitative research, quantitative data, experimentation, and prototyping.
• Define detailed product requirements, user stories, and acceptance criteria for complex initiatives.
• Partner closely with Product Owners, Designers, and Engineering to ensure feasibility, clarity, and timely delivery.
• Drive cross-functional decision-making to maintain alignment on priorities, scope, and outcomes.

Customer Experience, VOC & Product Health

• Serve as a senior voice of the customer, synthesizing insights into strategic opportunities.
• Monitor adoption, performance, and product health metrics; define corrective actions when needed.
• Champion customer delight by embedding quality, usability, and accessibility into all decisions.
• Lead customer interviews, advisory councils, and structured feedback loops for major initiatives.

Launch Readiness & Go-to-Market Enablement

• Partner with Revenue, Marketing, Customer Success, and Support on launch planning for high-visibility releases.
• Develop compelling value narratives, feature positioning, enablement materials, and customer messaging.
• Ensure internal teams and external stakeholders are prepared and confident ahead of launches.

Cross-Functional Leadership & Communication

• Communicate roadmap direction, insights, progress, and risks with clarity, confidence, and transparency.
• Influence leaders and peers using data-driven storytelling and strong product narratives.
• Build durable relationships across Engineering, Sales, CX, and Operations to drive shared accountability.
• Collaborate with product leadership on portfolio-wide strategic initiatives.

External Engagement

• Represent Togetherwork in customer, partner, and industry conversations as needed.
• Participate in conferences, customer meetings, and research events.
• Bring external insights back into the organization to meaningfully shape product strategy.

AI Fluency & Innovation

• Leverage AI tools to accelerate discovery, research synthesis, segmentation, and analysis.
• Use AI to prototype ideas, validate hypotheses, and improve workflow efficiency.
• Model responsible, ethical AI usage for peers and cross-functional partners.

What You’ll Bring

Experience

• 5–7+ years of product management experience, including ownership of complex SaaS or software products.
• Demonstrated success building and executing multi-quarter product strategies.
• Experience operating in multi-product, cross-functional environments with senior stakeholders.

Skills & Capabilities

• Strong customer research, product analytics, and experiment design expertise.
• Proven ability to lead cross-functional teams and influence without formal authority.
• Exceptional written and verbal communication skills, including executive and customer presentations.
• Deep experience with backlog management, requirements development, and end-to-end delivery.
• Hands-on collaboration with Product Owners, Design, Engineering, and Delivery teams.
• Comfort representing the product externally with customers and partners.
• Hands-on experience using AI tools to improve product workflows or outcomes (preferred).

Mindset

• Analytical, decisive, collaborative, and relentlessly customer-focused.
• Comfortable operating with ambiguity and creating clarity in complex situations.
• High standards for quality, craft, and execution.
• Willingness to travel for customer engagements or industry events as needed.

Why You'll Love Working Here

• Impact: Shape the strategy and execution of high-impact initiatives across the Togetherwork portfolio.
• Leadership: Elevate product standards through thought leadership, influence, and example.
• Innovation: Apply modern product practices and responsible AI to deliver differentiated value.
• Growth: Play a critical role in driving customer satisfaction, growth, and long-term competitive advantage.
• Collaboration: Work closely with senior leaders and cross-functional partners across the organization.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits include:

• Medical, dental, and vision insurance options
• 100% employer-paid short- and long-term disability
• Basic life insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Product Owner

Department: Product
Reports To: Vice President, Product & Strategy
Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors play a critical role in translating strategy into high-quality, customer-centered execution. We work in close partnership with Engineering, Design, Delivery, CX, Support, Revenue, and Operations to build stable, modern products that help our customers succeed.

Product Owners at Togetherwork are hands-on practitioners who bring strong analytical thinking, operational discipline, and a willingness to engage deeply in sprint-level execution. We embrace innovation, including responsible use of AI, to improve insight, speed, and delivery quality. This role reflects those expectations: collaborative, detail-oriented, and focused on delivering meaningful outcomes.

What You’ll Do

• Translate product strategy and roadmap priorities into clear, actionable backlog items
• Own, prioritize, and maintain a well-groomed product backlog across two Scrum teams
• Write detailed user stories and acceptance criteria that enable predictable delivery
• Participate fully in Scrum ceremonies, including planning, grooming, standups, reviews, and retrospectives
• Support onshore, offshore, or blended engineering teams by ensuring work is well-defined and unblocked
• Create mockups, workflows, and prototypes in Figma to communicate feature intent
• Collaborate closely with Designers to refine UX flows and ensure customer needs are met
• Partner with Product Managers to ensure sprint execution aligns with roadmap goals
• Coordinate with Delivery Managers to keep releases on track and risks visible
• Support go-to-market efforts by clarifying feature functionality and customer value
• Incorporate customer insights from CX, Support, and analytics into backlog decisions
• Monitor product health, adoption, and feedback to inform continuous improvement
• Use AI tools to accelerate story writing, analysis, and workflow efficiency

What You’ll Bring

• 2–4+ years of experience as a Product Owner or in a similar Agile delivery role
• Strong experience writing user stories, acceptance criteria, and managing product backlogs
• Hands-on experience creating mockups and prototypes using Figma
• Experience supporting two or more Scrum teams simultaneously
• Ability to work effectively with both onshore and offshore develoment teams
• Strong communication and facilitation skills across technical and non-technical audiences
• Solid understanding of Agile delivery, UX principles, and technical constraints
• Ability to translate customer and business needs into clear implementation requirements

Bonus Points

• Experience supporting multiple product areas or complex portfolios
• Background working in SaaS or platform-based software environments
• Experience using AI tools to improve backlog quality, discovery, or delivery workflows
• Comfort operating in fast-paced, evolving product organizations

Why You’ll Love Working Here

• High-impact role translating strategy into real customer value
• Strong cross-functional partnerships with Product, Engineering, Design, and Delivery
• Culture of ownership, clarity, and continuous improvement
• Opportunity to grow your product craft while supporting meaningful customer outcomes
• Hybrid work model that balances collaboration and flexibility

Mindset 

• Curious, growth-oriented, and passionate about building great software. 
• Thrives in fast-paced, collaborative environments. 
• Comfortable challenging assumptions, taking smart risks, and iterating quickly. 
• Energized by in-person collaboration in our Austin HQ 2–3 days per week. 

Why This Role Matters

Impact: Help shape the future of a $250M SaaS portfolio spanning 33 products and 12+ vertical markets. 

Innovation: Build with cutting-edge AI tools and modern product development practices. 

Growth: Develop your career in an environment that values creativity, experimentation, and bold thinking. 

Collaboration: Work alongside passionate colleagues across engineering, design, product, and GTM. 

Culture: Join a company that works hard, plays hard, and is fiercely committed to customer success. 

Compensation

• Base Salary: Competitive 

• Bonus: Performance-based 

Benefits: 

• Medical, dental, and vision insurance 

• 100% employer-paid short/long-term disability 

• Basic life insurance 

• 401(k) with 100% company match up to 4% 

• Flexible PTO built on trust and accountability 

• 10 sick days annually 

• 10 company-paid holidays 

• 6 weeks paid parental leave 

Inclusion and Diversity 

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law. 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

Product Marketing Manager

Location: Austin, TX (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

 

About The Role

As the Product Marketing Manager for key vertical(s) software products, you will be the expert on your target market, positioning, competitive landscape and how to best position the product in the market. This role is responsible for defining the go-to-market (GTM) strategy, developing core product positioning and messaging, and driving the successful adoption and revenue growth for the software solution within your assigned vertical(s). You will serve as the essential link between the Product, Sales, and Marketing teams, ensuring our product story resonates with target-specific buyers and achieve product revenue targets.

---

What You’ll Do

• Vertical Market Expertise: Become the authoritative source on your vertical, including its unique challenges, key features to highlight, competitive solutions, and buyer personas.
• Go-to-Market (GTM) Strategy: Develop and execute comprehensive GTM plans for new product launches, features, and major releases tailored for the vertical, including pricing,
• packaging, and launch success metrics.
• Messaging and Positioning: Create compelling, differentiated, and value-based messaging and positioning that clearly articulates the benefit of our software to buyers within the
• specific vertical market.
• Content Development: Define and create content across the buyer's journey (e.g., case studies, demos, website content, and sales enablement.
• Work with Sales Enablement: Work closely with sales enablement team to provide complete suite of sales tools, including presentations, vertical-specific pitch decks, competitive
• intelligence, and product demos to equip the Sales and BDR teams.
• Demand Generation Support: Partner with the Growth Marketing team to ensure marketing activities and events are targeted, relevant, and effective at driving pipeline within the
• vertical.
• Performance Analysis: Track, analyze, and report on the GTM success metrics, competitive performance, and market penetration within the vertical to inform future product and
• marketing strategy.

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What You'll Bring

• Bachelor’s degree in Marketing, Business, or a related field.
• 5+ years of progressive experience in Product Marketing, ideally within a B2B SaaS or enterprise software environment.
• Proven success in developing and executing go-to-market strategies that drive measurable business results.
• Exceptional written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise, and compelling marketing narratives.
• Strong analytical and strategic thinking, with experience using data to inform decisions and drive alignment across cross-functional teams.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Experience working cross functionally with Sales and Product teams.

---

Why This Role

Impact: Shape how our products are positioned and experienced by customers.
Collaboration: Partner with product and business leaders to influence roadmap and strategy.
Ownership: Lead go-to-market efforts from concept to measurable adoption and retention impact.
Flexibility: Hybrid role based in Austin, TX (minimum 3 days/week onsite).

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Compensation & Benefits

Benefits:

• Medical, dental, and vision insurance options

• 100% employer-paid short/long-term disability

• Basic Life Insurance

• 401(k) with 100% company match

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 9 company-paid holidays

• 6 weeks paid parental leave

---

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

---

Why You’ll Love Working Here

At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:

• Build a new platform organization from scratch and define its culture, systems, and operating model.

• Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.

• Partner with a highly engaged executive team and influence the long-term technology vision.

• Drive measurable business impact through platform modernization, scalability, and shared service adoption.

• Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

Payroll & Tax Specialist

Location: Columbus, GA (Hybrid)
Compensation: Competitive base + benefits 

The Payroll and Tax Specialist is responsible for managing tasks and projects related to payroll and tax filing services for a select customer base of non-profit fraternal organizations with OmegaFi. This includes, but is not limited to, onboarding, configuration, processing, filing, training, and documentation. The Payroll and Tax Specialist is organized and skilled at solving complex problems with a goal of achieving customer satisfaction. The Payroll and Tax Specialist works closely with members of other cross-functional teams and departments to complete tasks and achieve goals according to strict timelines. Individuals in this role must be self-motivated with the ability to take initiative and communicate effectively with other team members, stakeholders, and external customers.

What you'll do:

• Payroll Management – 50% of time

  • Maintain assignment of client payroll accounts regarding payroll processing schedules to include holidays, weekends, special payroll processing and summer employment.
  • Review and process payroll hours on a per client basis.
  • Onboard new employees for assigned clients.
  • Make appropriate adjustments for clients’ renewed employment contracts and/or employee raises.
  • Ensure payroll is processed on time for all assigned clients to include appropriate withholdings for federal, state, and local taxes; garnishments, child support and/or other required deductions.
  • Monitor payroll clients’ fund balances to ensure funds are available to process payroll. Communicate and record any necessary fund transfers in a timely manner.
  • Provide ongoing support to chapter representatives who maintain employee records and submit hours.
  • Communicate with the client and payroll vendors to resolve federal, state, and local tax issues and rate changes with outside tax agencies.
  • Provide ongoing support to clients’ employees, including employee access to software.
  • Assist in any necessary communications and reports at the client’s request for tax filings, unemployment, and Workman’s Compensation.
  • Provide high level of customer service and timely consultation for problem resolution.

  Tax Filing – 40% of time

  • Manage customer inquiries regarding tax filing services to ensure timely responses.
  • Follow established protocol and procedures for recording tax filing customer requests, submissions and filings.
  • Manage customer records in tax filing software.
  • Send reminders to tax filing customers about upcoming filing deadlines and/or pending submissions.
  • Work with team members to ensure all necessary tax filings are completed for all customers by the IRS filing deadline. All necessary tax filings include Form 8868, Form 990N, Form 990 EZ, and Form 990.

   Onboarding and Configuration – 5% of time

  • Onboard new payroll and/or tax filing customers and ensure all necessary configurations are complete and accurate for ongoing services.
  • Ensure a positive initial impression for customers.
  • Ensure customers are trained and familiar with products/services.
  • Maintain implementation checklists and corresponding resources/documentation for all OmegaFi products and services.
  • Manage process to change/update configuration options.
  • Ensure applicable fees for new and/or updated services are invoiced to customers accordingly.

   Training and Documentation – 5% of time

  • Maintain thorough knowledge of payroll and tax filing products and services.
  • Maintain training materials and documentation, to include videos, knowledge bases and other in-app help, for payroll and tax filing products and services.
  • Facilitate training sessions, either virtual or in person, to external users for payroll and tax filing products and services.
  • Assist other team members as needed with preparation for training events.
  • Collaborate with other cross-functional teams and departments to create and execute customer communication and education plans.
  • Coordinate ongoing training and education to ensure users are positioned to maximize benefit of products and services.
  • Provide insight to improve customer education resources.

What you'll bring: 

Bachelor’s degree in accounting, finance, or related field.

One or more years of experience in payroll, finance and/or accounting.

The ability to simplify and explain complex logic and processes in a manner that is easy to understand.

Strong analytical and problem-solving skills.

Strong customer service skills to include proactive communication and responsiveness to customer inquiries.

A self-starter with the ability to work with people in a team capacity and independently.

A high degree of attention to detail.

An unquestionable work ethic and the ability to carry out established goals.

The ability to concentrate for extended periods (several hours) with interruptions.

Preferred

• Knowledge of fraternal organizations.
• Fraternity/sorority membership.

Why This Role

 

• Owns end-to-end payroll and tax filing responsibilities for a dedicated portfolio of nonprofit fraternal organizations

• Provides meaningful client-facing experience while solving complex payroll and tax compliance challenges

• Offers hands-on exposure to federal, state, and local payroll tax filings, including Forms 990, 990-EZ, 990-N, and extensions

• Combines operational execution with customer service, allowing specialists to become trusted advisors to clients

• Builds expertise in payroll processing, tax compliance, onboarding, and system configuration within a nonprofit environment

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

 

Director, Product Marketing

Location: Austin, TX (Hybrid)
Compensation: Competitive base + bonus + benefits

About Us

Togetherwork is a rapidly growing, $200M+ vertical SaaS company providing solutions across 12 specialized markets. Our mission is to empower communities, organizations, and businesses to thrive through user-centric software that helps them operate and grow.

With over 700 employees and a new innovation center in Austin, we are entering an exciting phase of expansion. Backed by experienced executive leadership, we are focused on delivering innovative solutions and exceptional experiences for our 70,000+ customers.

 

About This Role

Togetherwork is seeking a Director of Product Marketing to serve as the voice of the market—translating customer and market insights into compelling go-to-market strategies for our suite of vertical SaaS solutions.

This leader will own positioning, messaging, and go-to-market execution, ensuring alignment across Product, Sales, and Marketing to drive adoption, pipeline growth, and revenue. You will play a critical role in enabling sales teams, shaping product narratives, and ensuring all initiatives are grounded in deep customer and competitive understanding.

This is a highly visible role for a leader who can command a room, communicate with clarity and conviction, and act as a credible external spokesperson for our products and markets. The ideal candidate is both strategic and hands-on, with a strong data orientation and a modern, AI-enabled approach to product marketing.

 

What You’ll Do

Own go-to-market strategy: Develop and execute comprehensive GTM plans for product launches, feature releases, and market expansions.

Define positioning and messaging: Craft clear, differentiated messaging grounded in ICP insights, customer needs, and competitive dynamics.

Enable revenue growth: Partner with Sales to deliver tools, content, and training that drive pipeline creation, deal acceleration, and win rates.

Act as the voice of the market: Synthesize market research, customer feedback, and competitive intelligence to inform product and marketing strategy.

Lead cross-functional alignment: Collaborate closely with Product, Sales, and Marketing to ensure cohesive and effective execution.

Support external presence: Represent Togetherwork in customer meetings, industry events, analyst briefings, and speaking engagements.

Leverage data and AI: Use analytics and AI tools to optimize campaigns, scale content creation, and improve team efficiency.

 

What You’ll Bring

8–12+ years of experience in product marketing, preferably within SaaS or vertical software environments

Proven ability to develop and execute successful go-to-market strategies that drive measurable revenue impact

Strong leadership experience managing and developing high-performing teams

Exceptional communication and presentation skills, with the ability to influence executive stakeholders and external audiences

Deep understanding of customer segmentation, ICP development, and competitive positioning

Data-driven mindset with experience leveraging metrics, insights, and analytics to guide decisions

Experience partnering closely with Sales to drive enablement and revenue outcomes

Familiarity with AI tools and modern marketing technologies to enhance productivity and effectiveness

Comfort serving as a public-facing spokesperson, including media, analysts, and events

 

Why This Role

Impact: Shape the market narrative and drive growth across a diverse and expanding SaaS portfolio

Visibility: Serve as a key leader and external voice influencing product and company direction

Ownership: Lead end-to-end product marketing strategy with meaningful influence on revenue outcomes

Innovation: Work in a fast-growing environment that embraces AI and modern marketing practices

 

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible PTO policy
• Paid holidays
• Parental leave
• Short- and long-term disability coverage
• Life insurance

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are interactive and conversational, focused on understanding your experience, thinking, and communication style.

To ensure fairness and consistency, the use of real-time AI tools or external assistance during interviews is not permitted.

Data Architect 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking a highly skilled and strategic Data Architect to support Protech implementations on the Microsoft Dynamics 365 platform. In this role, you will design and govern data migration, integration architecture, and CRM data models that enable scalable, reliable, and efficient onboarding outcomes. You will collaborate cross-functionally with Onboarding, Product, Engineering, and Analytics teams to ensure data integrity, reduce implementation risk, and support long-term platform scalability.

What You’ll Do

• Conduct client data readiness assessments, evaluating source systems, data quality, and migration complexity during early implementation phases.
• Define data cleansing, transformation, and validation frameworks to improve migration success rates.
• Partner with Implementation Project Managers and Solution Consultants to ensure data architecture supports predictable delivery timelines.
• Establish standardized migration playbooks, mapping templates, and reusable ETL frameworks to accelerate onboarding and reduce implementation risk.
• Design and maintain conceptual, logical, and physical data models within Microsoft Dynamics 365 (Protech).
• Define and document data architecture standards, integration patterns, and governance best practices.
• Architect and oversee ETL processes using SSIS and other standard ETL tools.
• Design and implement integrations leveraging KingswaySoft and/or Pentaho Data Integration.
• Lead data migration strategy and execution support for onboarding and implementation projects.
• Identify data dependencies, risks, and integration gaps early in the delivery lifecycle.
• Ensure secure, scalable, and high-performance data exchange between D365 and external systems.
• Collaborate with Product and Engineering to assess the architectural impact of platform enhancements.
• Partner with Analytics teams to ensure reporting accuracy, consistency, and data integrity.
• Develop reusable integration templates, migration accelerators, and standardized data patterns.
• Proactively identify systemic data design issues and recommend improvements to reduce rework and onboarding delays.
• Utilize AI-enabled tools to analyze source system data structures, identify data quality risks, and support scalable migration and integration architectures.
• Maintain clear documentation of data flows, mappings, transformations, and integration logic.

What You’ll Bring

• 5+ years of experience in Data Architecture, Data Engineering, or related roles.
• Strong experience with Microsoft Dynamics 365 and CRM data structures.
• Hands-on expertise with SQL Server and advanced SQL querying.
• Proven experience with SSIS and enterprise ETL development.
• Experience with KingswaySoft and/or Pentaho Data Integration.
• Strong background in data modeling and multi-system integration architecture.
• Ability to evaluate architectural tradeoffs in complex environments.
• Experience supporting SaaS, professional services, or enterprise implementations.
• Bachelor’s degree from an accredited college or university, or equivalent experience.
• Strong analytical, problem-solving, and systems-thinking skills.
• Excellent written and verbal communication skills.
• Ability to influence cross-functional stakeholders without direct authority.
• Experience working in client-facing consulting or professional services environments.
• Ability to explain complex data architecture concepts to non-technical stakeholders.

Preferred:

• Knowledge of Microsoft Azure data services (Azure Data Factory, Azure SQL, or related).
• Experience migrating data from legacy CRM/AMS systems and non-normalized data sources.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.