Delivery Manager

Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)
Reports to: Product Leadership

As a Delivery Manager, you will ensure predictable, high-quality execution across the product lifecycle. You will partner closely with Product, Engineering, Design, and cross-functional stakeholders to plan work, manage dependencies, and drive delivery from idea through launch and beyond.

This role serves as the operational connector across teams, providing structure, visibility, and follow-through so teams can focus on delivering value to customers.

What You’ll Do

• Own delivery execution across all phases of the product lifecycle, from ideation through launch and sunset
• Build and maintain delivery plans, timelines, and cross-functional alignment
• Partner with Product Managers and Product Owners to ensure roadmap feasibility and backlog readiness
• Coordinate work across Engineering, Design, CX, Revenue, and Operations
• Identify and manage risks, dependencies, and blockers early and proactively
• Provide clear delivery updates and status visibility to stakeholders
• Support launch readiness and post-launch tracking
• Continuously improve delivery processes, tooling, and execution practices

What You’ll Bring

• 3 to 5+ years of experience in delivery management, program management, or project management for software products
• Strong understanding of Agile delivery and product lifecycle frameworks
• Proven ability to manage complex timelines and cross-functional stakeholders
• Clear, concise communication and strong organizational skills
• Comfort working in a fast-paced, collaborative environment
• Strong problem-solving mindset with attention to detail

Why This Role Matters

This role is essential to ensuring that product initiatives move forward with clarity, discipline, and accountability. By providing operational leadership across teams, the Delivery Manager reduces delivery risk, improves predictability, and strengthens trust between Product, Engineering, and the broader organization. The impact of this role is felt in smoother launches, clearer communication, and a more consistent experience for customers.

Bonus Points

• Experience in SaaS or platform-based product organizations
• Experience supporting distributed or offshore teams
• Familiarity with delivery governance, KPIs, or post-launch performance tracking
• Experience using tools or automation to improve delivery efficiency

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

Customer Support Specialist- Tier 1

Location: Austin, TX (Hybrid- 2-3 days a week)

Compensation: Competitive base + benefits

What you'll do: 

We are looking for a Customer Support Specialist – Tier 1 to join our world-class Support team. The Support team’s primary focus is to help associations and membership organizations engage their customers by leveraging the Fonteva membership and event management product suite—built on top of the world’s #1 CRM, Salesforce.
If you are passionate about delivering excellent customer experiences, enjoy solving technical problems, and are eager to grow your Salesforce and cloud expertise, this role is an excellent opportunity to build a strong foundation and advance your career.

Responsibilities 

Customer-Focused Troubleshooting

• Investigate and resolve customer-reported issues within Fonteva’s Salesforce-based applications
• Troubleshoot problems related to configuration, Lightning Components, managed packages, workflows, flows, and process builders
• Apply debugging techniques to analyze issues within custom frameworks and identify root causes

Technical Support Excellence

• Deliver high-quality, customer-focused support by understanding client needs and use cases
• Communicate clearly and effectively with both technical and non-technical customer stakeholders
• Take ownership of customer cases from intake through resolution or appropriate escalation

Integration Support (Entry-Level)

• Provide foundational support for API integrations using tools such as Workbench and Data Loader
• Assist with middleware platforms (e.g., MuleSoft) while learning integration best practices through hands-on experience and mentorship

Knowledge Development

• Continuously expand your knowledge of the Salesforce platform, Fonteva products, and cloud technologies
• Participate in mentoring, formal training, and certification programs to grow technical and product expertise

What you'll bring: 

• Strong problem-solving and root cause analysis skills and enjoys working through complex systems
• 2–3+ years of hands-on Salesforce experience as an advanced user, administrator, or in a support-focused role
• Salesforce Administrator or motivated to achieve certification within 90 days of hire (certification costs covered by Fonteva)
• Thrives in a fast-paced, metrics-driven support environment
• Values teamwork, learning, and shared success
• Experience with Salesforce Experience Cloud is a plus

Why this role: 

• • Make a meaningful impact by supporting associations and membership organizations using industry-leading Salesforce technology

  • Build a strong foundation in Salesforce, cloud platforms, and Fonteva’s managed applications

  • Gain hands-on experience troubleshooting real customer issues while learning from experienced support professionals

  • Grow your technical skills through structured training, mentorship, and Salesforce certification opportunities

  • Develop a customer-centric mindset in a collaborative, fast-paced, and metrics-driven support environment

  • Position yourself for long-term career growth within a world-class support and technology organization

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

 

Onboarding Consultant

Location: Austin, TX (Hybrid- 2-3 days/week in office)
Compensation: Competitive base + benefits

Reports to: Professional Services / Onboarding Leadership 

The Onboarding Consultant is responsible for leading the successful onboarding, configuration, and activation of Togetherwork SaaS solutions for new customers. This role ensures a smooth transition from sales to active product usage by delivering structured onboarding engagements that enable adoption, early value realization, and long-term customer success.

What You'll Do:

Customer Onboarding & Implementation

• Lead customer onboarding engagements in alignment with defined delivery frameworks, timelines, and scope
• Configure SaaS applications based on documented customer requirements and established best practices
• Guide customers through setup, validation, and go-live readiness activities
• Identify onboarding risks, dependencies, and issues; escalate appropriately to maintain delivery momentum

Training & Enablement

• Deliver end-user and administrator training to support successful adoption
• Provide onboarding guidance, best practices, and product usage recommendations
• Ensure customers are prepared for transition to Customer Success or Support teams

Delivery Execution & Documentation

• Maintain accurate onboarding documentation, configuration records, and customer artifacts
• Track progress against milestones, timelines, and success criteria
• Collaborate with Project or Engagement Managers to support planning, coordination, and status reporting

AI-Enabled & Data-Driven Ways of Working

• Leverage approved AI tools and automation to improve onboarding efficiency, quality, and consistency
• Use data, dashboards, and AI-supported insights to monitor onboarding health and identify risks early
• Continuously build AI literacy and apply AI-enabled practices as part of day-to-day delivery

What You'll Bring:

• 2-3 years of experience delivering SaaS onboarding or implementation engagements
• Bachelor's degree preferred 
• Strong customer-facing communication, facilitation, and training skills
• Ability to manage multiple onboarding engagements with accountability and attention to detail
• Technical aptitude for system configuration and solution setup
• Comfort working within structured delivery frameworks and onboarding plans
• Ability to document requirements, configurations, and processes clearly and accurately
• Customer-focused, proactive, and ownership-oriented
• Organized and execution-focused with strong follow-through
• Collaborative team player aligned to shared outcomes and onboarding standards

Why This Role:

 

• Own end-to-end onboarding delivery with clear impact on adoption, satisfaction, and retention

• Work closely with customers, product-aligned teams, and cross-functional partners to drive outcomes

• Build hands-on expertise across Togetherwork’s SaaS solutions and real-world customer use cases

• Apply AI-enabled tools and data-driven insights to improve delivery quality and efficiency

 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

Executive Assistant/ Employee Experience Partner

Location: Austin, TX (Onsite)

Compensation: Competitive base + benefits

The Executive Assistant & Employee Experience Partner provides high-impact administrative, project, and site-level support to senior leaders while serving as a culture carrier and connector for the Austin office. This role blends traditional executive assistance with light project management, cross-functional coordination, and hands-on support for employee experience initiatives. 

This position is ideal for someone who brings strong organizational instincts, a proactive and service-oriented mindset, and genuine enthusiasm for building community and helping teams do their best work. The role requires someone who can move seamlessly between details and relationships—keeping leaders organized, projects on track, and the Austin office energized, welcoming, and well-supported. 

We are looking for someone who brings humility in how they support, curiosity in how they solve problems, and real pride in being a positive presence and cheerleader for our Austin-based employees and visitors. 

What You'll Do:

Executive Partnership & Administrative Excellence 

• Provide proactive, high-quality administrative support to senior leaders, including calendar management, meeting coordination, travel planning, and expense management 

• Anticipate executive needs and manage competing priorities with sound judgment and discretion 

• Prepare agendas, presentations, meeting materials, and follow-up notes to ensure meetings are productive and action-oriented 

• Serve as a trusted partner who enables leaders to stay focused on strategic priorities 

Project Coordination & Organizational Support 

• Support internal projects by tracking timelines, action items, and deliverables 

• Coordinate across teams to ensure follow-through and alignment on commitments 

• Create structure for projects through simple plans, status updates, and documentation 

• Help surface risks, dependencies, and opportunities for improvement 

• Bring a practical, “get-things-done” mindset to moving work forward 

Austin Site Support & Culture Leadership 

• Serve as a visible, welcoming presence for the Austin office and visiting employees 

• Partner with the Austin Site Manager to support day-to-day site operations 

• Assist with planning and executing Austin-based events, team gatherings, and celebrations 

• Support employee onboarding logistics and new-hire experiences in the Austin office 

• Act as a culture ambassador and cheerleader, helping create a connected, positive, and engaging employee experience 

• Bring energy, warmth, and pride to making the Austin office a great place to work 

Communication, Coordination, and Employee Experience 

• Serve as a connector between leaders, teams, and office operations 

• Communicate clearly and professionally across levels and functions 

• Support change initiatives and communication efforts as new processes or initiatives are introduced 

• Contribute ideas to improve workflows, employee experience, and operational effectiveness 

What You'll Bring: 

• Strong organizational, time-management, and prioritization skills 
• Prior experience as an Executive Assistant supporting senior executives in technology or corporate environments

• Comfort supporting senior leaders while maintaining approachability and professionalism 

• Ability to manage multiple workstreams in a fast-paced environment 

• Clear, warm, and confident communicator 
• Tech-savvy, with advanced knowledge of Microsoft Outlook, Excel, Word, PowerPoint, and virtual collaboration tools like Zoom, Slack, or Teams

• Service-oriented mindset balanced with good judgment and boundaries 

• Learning-oriented and adaptable, with curiosity about better ways to work 

• Positive energy, optimism, and genuine enjoyment in supporting others 

• Pride in creating great experiences and strong team connections 

What Drives Us: 

At Togetherwork, we exist to help community-driven organizations grow and thrive by creating better experiences for the people they serve. As part of our team, you will contribute to our TW28 vision by living our core values: 

• Obsess over our customers 

• Own it. Together 

• Move fast with purpose 

These values guide how we work, support one another, and build a strong, connected culture—both globally and here in Austin. 

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including: 

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability 
• Basic Life
• 401K option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability 
• 10 sick days annually 
• 10 company paid holidays 
• 6 weeks paid parental leave 
• Culture that values work/life balance and celebrates successes

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.  

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities. 

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

 

 

Designer I

Location: Austin, TX (Hybrid preferred, in-office collaboration encouraged)
Compensation: Competitive base + bonus eligibility + benefits

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We exist to help communities, organizations, and businesses thrive by delivering purpose-built software that meets their unique needs.

With our headquarters on South Congress in Austin, TX, Togetherwork is entering an exciting phase of growth. We are customer-obsessed, execution-driven, and committed to delivering high-quality products that make a meaningful impact. We value collaboration, accountability, and continuous improvement—and we expect our teams to raise the bar every day.

About This Role

Togetherwork is seeking a Designer I to serve as a hands-on, execution-focused design partner within our Product & Strategy organization.

This role is ideal for a designer who thrives in close collaboration with Product and Engineering, enjoys translating strategy into execution-ready work, and is motivated by delivering exceptional customer experiences at scale. Designer I roles are embedded within product teams and support one or more product leaders across a portfolio of products.

You will play a critical role in ensuring product teams are prepared for successful delivery—bringing clarity, usability, and visual excellence to every experience we ship.

What You’ll Do

Product & Customer-Centered Design Execution

• Partner closely with Product Leaders and Product Owners to shape, prioritize, and execute design work across one or more products.

• Translate customer needs, product strategy, and quarterly priorities into clear user flows, wireframes, prototypes, and high-fidelity designs.

• Lead or support customer-facing design sprints to validate concepts, workflows, and usability.

• Advocate relentlessly for the customer, ensuring experiences are intuitive, accessible, and impactful.

Sprint Readiness & Delivery Enablement

• Prepare acceptance-ready design assets, specifications, and documentation ahead of quarterly planning.

• Ensure product teams are sprint-ready by delivering clear, well-defined design work prior to execution.

• Collaborate closely with Engineering partners to ensure designs are technically feasible and implemented with high quality.

Design Systems & Quality

• Apply and contribute to shared design systems, component libraries, and reusable patterns to ensure consistency and scalability.

• Create award-caliber visual and interaction designs that elevate the Togetherwork product experience.

• Continuously evaluate existing experiences and push for measurable improvements in usability, clarity, and polish.

Modern Design Practice & Craft

• Leverage AI-assisted design tools to accelerate ideation, prototyping, synthesis, and iteration.

• Participate actively in design critiques, feedback sessions, and cross-team collaboration.

• Contribute to raising the overall design bar across Togetherwork’s product portfolio.

What You’ll Bring

Experience

• 3–5 years of experience in UX, UI, or product design.

• Proven experience working as an embedded designer within agile product teams.

• Hands-on experience supporting customer-facing design work and discovery efforts.

Skills & Capabilities

• Strong portfolio demonstrating user-centered thinking, visual craftsmanship, and high-quality execution.

• Advanced proficiency in Figma, including components, variants, libraries, and shared design systems.

• Solid understanding of usability principles, accessibility standards, and modern UX best practices.

• Experience preparing design work in advance of quarterly planning or sprint execution.

• Ability to clearly communicate design decisions and influence outcomes through collaboration.

Mindset

• High ownership and accountability for quality and outcomes.

• Curiosity-driven and motivated to continuously improve product experiences.

• Comfortable operating in fast-moving, multi-product environments.

• Passionate about translating strategy into execution-ready work that delivers real customer value.

• Energized by in-person collaboration with product and engineering partners in Austin.

Why This Role Matters

• Impact: Directly shape the customer experience across Togetherwork’s diverse product portfolio.

• Execution: Ensure product strategy translates into delivery-ready design work that teams can execute with confidence.

• Growth: Build foundational design experience within a scaling SaaS organization.

• Collaboration: Work closely with Product, Engineering, and customers to deliver meaningful outcomes.

• Quality: Help raise the bar for design excellence across Togetherwork.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Account Executive

Location: Austin, TX (Hybrid, 3 days/week onsite)
Compensation: Competitive base + commission + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking an Account Executive to expand our customer base by identifying, engaging, and closing high-value prospects. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outbound outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

 

What You’ll Do

• Field inbound leads through website, webinars, trade shows
• Lead outreach and nurturing to assigned market
• Develop leads into prospects by understanding their challenges/needs and effectively communicating Gingr and Revelation Pets
• Qualify and Identify prospect needs by leveraging key contacts within an organization.
• Learn the tools necessary to be successful: CRM, scripts, ZoomInfo, LinkedIn Sales Navigator.
• Conduct phone and web-based sales presentations and product demos
• Use Salesforce to manage prospect pipeline and provide accurate sales forecasts
• Proactively manage leads throughout the entire sales cycle.
• Travel to represent Gingr and industry tradeshows (3-4 times per year)

 

What You'll Bring

• 2-3 years of inbound/outbound sales experience, B2B preferred.
• Strong ability to learn new platforms (e.g., Salesforce, HubSpot, etc.)
• Ability to explain complex solutions to technical and non-technical audiences.
• Excellent communication (written and verbal) and organizational skills.
• Proven track record of outstanding performance and achieving goals.
• Success-driven, works well in a team and enjoys a dynamic and changing environment.
• Self-starter who takes initiative and works with limited direction
• Willingness to travel to trade shows

 

Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing large, strategic accounts.
Challenge: Tackle long-cycle, multi-stakeholder deals that require strategic thinking and relationship depth.
Ownership: Manage your territory end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to complex customer challenges.

 

Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options
• 100% employer-paid short/long-term disability
• Basic Life Insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Account Executive

Location: Austin, TX (Hybrid, 3 days/week onsite)
Compensation: Competitive base + commission + benefits

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking an Account Executive to expand our customer base by identifying, engaging, and closing high-value prospects. This role focuses on acquiring multi-location businesses, large national organizations, and Private Equity-backed companies.

You’ll play a key role in driving new logo growth through a proactive, consultative sales approach—leveraging outbound outreach, video meetings, and in-person engagements. This is a high-impact opportunity for a results-oriented sales professional who thrives in building relationships and closing complex deals.

 

What You’ll Do

• Field inbound leads through website, webinars, trade shows
• Lead outreach and nurturing to assigned market
• Develop leads into prospects by understanding their challenges/needs and effectively communicating 
• Qualify and Identify prospect needs by leveraging key contacts within an organization.
• Learn the tools necessary to be successful: CRM, scripts, ZoomInfo, LinkedIn Sales Navigator.
• Conduct phone and web-based sales presentations and product demos
• Use Salesforce to manage prospect pipeline and provide accurate sales forecasts
• Proactively manage leads throughout the entire sales cycle.
• Travel to represent Smartwaiver and industry tradeshows (2-3 times per year)

 

What You'll Bring

• 2–3 years of inbound and outbound sales experience, B2B preferred.
• Demonstrated success in a mixed inbound and outbound sales motion, including proactive cold prospecting.
• Proven ability to self-generate pipeline through outbound outreach in addition to converting inbound or trial-based leads.
• Strong ability to learn and adopt new platforms and tools (e.g., Salesforce, HubSpot, ZoomInfo, LinkedIn Sales Navigator).
• Ability to explain complex solutions to both technical and non-technical audiences.
• Experience operating in a high-velocity sales environment where speed-to-lead and responsiveness impact results.
• Strong organizational and time management skills, with the ability to balance inbound demand and outbound pipeline creation.
• Proven track record of achieving or exceeding sales goals.
• Professional Attributes
• Excellent written and verbal communication skills.
• Self-starter who takes initiative and performs well with limited direction.
• Success-driven, collaborative team player who thrives in a dynamic, fast-changing environment.
• Coachable, resilient, and comfortable receiving direct feedback.

Additional Requirements

• Willingness to travel to industry trade shows as needed.

 

Why This Role

Impact: Play a critical role in Togetherwork’s growth by securing large, strategic accounts.
Challenge: Tackle long-cycle, multi-stakeholder deals that require strategic thinking and relationship depth.
Ownership: Manage your territory end-to-end with autonomy and accountability.
Collaboration: Partner with Marketing, Product, and Customer Success to deliver cohesive solutions to complex customer challenges.

 

Compensation & Benefits

Base Salary: Competitive
Commission: Performance-based, uncapped
Benefits:

• Medical, dental, and vision insurance options
• 100% employer-paid short/long-term disability
• Basic Life Insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

 

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Sr. Portfolio Manager (Hybrid – Austin, TX)

Location: Austin, TX (Hybrid, 2–3 days/week onsite)
Compensation: Competitive base + bonus + benefits

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About This Role

Togetherwork is seeking a highly strategic, execution-focused Sr. Portfolio Manager / Chief of Staff to the Chief Product Officer (CPO) to help scale and operationalize our GM, Product & Design organization.

This is a high-visibility role that serves as the CPO’s right hand—owning product operating cadence, portfolio governance, and execution rigor across a complex, multi-product SaaS environment. You will ensure that priorities are clearly defined, initiatives are well-coordinated, and commitments are delivered in alignment with company-wide objectives.

This role is ideal for a seasoned operator who thrives in ambiguity, excels at influencing without authority, and is energized by building scalable systems that enable teams to deliver consistently at scale.

What You’ll Do

Portfolio Strategy & Operating Cadence

• Own and drive the GM, Product & Design operating rhythm, including:

  • Annual product roadmap planning

  • Product investment proposal reviews

  • Quarterly commitments and delivery reporting

• Partner with the CPO and senior leaders to translate strategy into executable plans.

• Ensure portfolio-level alignment across priorities, timelines, and dependencies.

• Create clear visibility into initiative health, risks, and outcomes.

Product Operations & Governance

• Design, implement, and scale product operations frameworks, tools, and governance models.

• Standardize planning, reporting, and execution practices across 30+ software products.

• Define and operationalize KPIs, delivery metrics, and portfolio dashboards.

• Improve predictability, accountability, and decision-making across teams.

Executive Partnership & Cross-Functional Alignment

• Serve as a trusted advisor to the CPO, helping manage priorities and leadership agendas.

• Partner closely with GMs, Product VPs, Design leaders, and Engineering leadership.

• Influence outcomes across teams without direct authority.

• Communicate complex information clearly to executive and senior stakeholder audiences.

Scaling & Special Initiatives

• Support hiring and onboarding of delivery managers and execution-critical roles.

• Lead integration of new acquisitions into core product processes, tooling, and standards.

• Drive special projects and scaling initiatives on behalf of the CPO.

• Shape a culture of ownership, consistency, and delivery excellence.

What You’ll Bring

Experience

• 5–8+ years of experience in portfolio management, product operations, management consulting, or Chief of Staff type roles.

• Proven success operating in complex, multi-product SaaS or technology environments.

• Experience supporting senior or executive leaders in highly cross-functional organizations.

• Demonstrated ownership of planning, execution, and delivery at scale.

Skills & Capabilities

• Strong understanding of product lifecycle management and portfolio planning practices.

• Experience implementing roadmapping, KPI tracking, and investment prioritization frameworks.

• Exceptional written and verbal communication skills, with executive presence.

• Ability to bridge strategic vision with tactical execution.

• Strong cross-functional collaboration across Product, Design, Engineering, and Business teams.

• Analytical, data-informed approach to prioritization and decision-making.

Mindset

• Growth-oriented, proactive, and energized by building scalable systems.

• Comfortable with ambiguity and creating structure where none exists.

• High ownership, accountability, and follow-through.

• Passionate about enabling product teams to deliver meaningful outcomes.

• Excited to collaborate in person with peers and leaders in our Austin HQ 2–3 days per week.

Why This Role Matters

Impact: Influence execution and outcomes across a $250M SaaS portfolio spanning 33 products.

Scale: Help shape how product strategy is translated into delivery across multiple businesses and teams.

Growth: Step into a role with a clear path toward broader Product Operations or Portfolio leadership.

Partnership: Work directly with the CPO and senior leaders on high-impact initiatives.

Culture: Join a high-energy, customer-obsessed organization that values accountability and results.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

• Medical, dental, and vision insurance options

• 100% employer-paid short- and long-term disability

• Basic life insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

Product Manager (Hybrid – Austin, TX) 

Location: Austin, TX (Hybrid, 2–3 days/week onsite) 

Compensation: Competitive base + bonus + benefits 

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

 

About Us 

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs. 

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve. 

 

About This Role 

Togetherwork is seeking a highly strategic, customer-obsessed Product Manager to help shape the future of our products and platform. In this role, you will own the full lifecycle of product strategy and delivery—from early discovery and business case development to launch execution and post-release optimization. 

You’ll partner across engineering, UX, product owners, sales, and customer success to identify meaningful customer needs, design innovative solutions, and bring high-impact products to market. This position is ideal for a product leader who thrives in discovery, loves solving complex customer problems, and is eager to leverage AI and modern tools to accelerate product development. 

 

What You’ll Do 

Product Strategy & Planning 

• Develop product strategies and roadmaps that address real customer problems and deliver meaningful business outcomes. 

• Build strong business cases for new investments, including financial models, ROI analysis, and competitive insights. 

• Present recommendations, roadmaps, and updates to senior leadership, clearly articulating the “why” behind product decisions. 

• Prioritize initiatives based on customer impact, strategic fit, revenue potential, and operational constraints. 

Customer Discovery & Innovation 

• Engage directly with customers through interviews, workshops, testing sessions, and beta programs. 

• Champion a customer-first mindset while balancing business goals and technical feasibility. 

• Explore new technologies, business models, and AI-driven capabilities to keep our products ahead of market trends. 

• Leverage AI tools for research synthesis, ideation, prototyping, QA, analytics, and workflow efficiencies. 

Cross-Functional Collaboration 

• Partner with product owners to translate strategy into user stories, acceptance criteria, and prioritized backlogs. 

• Work closely with engineering teams to deliver features with clarity, quality, and velocity. 

• Collaborate with UX/UI designers to create intuitive, beautiful, and impactful product experiences. 

• Support go-to-market efforts by partnering with sales, marketing, and customer success on messaging, adoption, and launch readiness. 

Execution & Measurement 

• Own the entire product lifecycle—from discovery through launch and ongoing optimization. 

• Define, track, and report key product metrics to assess performance and inform future iterations. 

• Make thoughtful tradeoffs between speed, scope, and quality to ensure successful releases. 

• Foster a culture of rapid experimentation, learning, and continuous improvement. 

 

What You’ll Bring 

Experience 

• 3-5 years of product management experience in B2B SaaS, nonprofit software, consumer apps, or related industries. 

• Proven success building and launching products that generate measurable business impact. 

• Experience working in multi-product, complex environments. 

Skills & Capabilities 

• Strong business and financial acumen, including ROI modeling and strategic prioritization. 

• Excellent written and verbal communication skills, with the ability to influence executives and cross-functional partners. 

• Deep customer empathy and a track record of translating insights into successful products. 

• Hands-on experience collaborating with engineering, design, and product owners in Agile environments. 

• Comfort with AI and automation tools—and enthusiasm for applying them throughout the product lifecycle. 

• Analytical mindset and data-driven approach to decision-making. 

Mindset 

• Curious, growth-oriented, and passionate about building exceptional software. 

• Thrives in fast-paced, dynamic, and highly collaborative environments. 

• Comfortable challenging assumptions and taking smart, informed risks. 

• Excited to work in-person with peers and leaders in our Austin HQ 2–3 days per week. 

 

Why This Role Matters

Impact: Influence the future of a $250M SaaS portfolio spanning 33 products and multiple industries. 

Innovation: Use cutting-edge AI tools to accelerate development and deliver differentiated value. 

Growth: Build your career in a culture that values creativity, experimentation, and strategic thinking. 

Collaboration: Work with passionate teams across engineering, design, product, and go-to-market functions. 

Culture: Join a company that works hard, plays hard, and relentlessly focuses on customer success. 

 

Compensation & Benefits 

Base Salary: Competitive 

Bonus: Performance-based 

Benefits: 

• Medical, dental, and vision insurance options 

• 100% employer-paid short/long-term disability 

• Basic life insurance 

• 401(k) with 100% company match up to 4% 

• Flexible paid personal/vacation time built on mutual trust and accountability 

• 10 sick days annually 

• 10 company-paid holidays 

• 6 weeks paid parental leave 

 

Inclusion and Diversity 

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law. 

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

Product Owner

Department: Product
Reports To: Vice President, Product & Strategy
Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

Overview

At Togetherwork, we set a high bar for clarity, collaboration, and execution. While our Product & Strategy leaders own portfolio outcomes, our individual contributors play a critical role in translating strategy into high-quality, customer-centered execution. We work in close partnership with Engineering, Design, Delivery, CX, Support, Revenue, and Operations to build stable, modern products that help our customers succeed.

Product Owners at Togetherwork are hands-on practitioners who bring strong analytical thinking, operational discipline, and a willingness to engage deeply in sprint-level execution. We embrace innovation, including responsible use of AI, to improve insight, speed, and delivery quality. This role reflects those expectations: collaborative, detail-oriented, and focused on delivering meaningful outcomes.

What You’ll Do

• Translate product strategy and roadmap priorities into clear, actionable backlog items
• Own, prioritize, and maintain a well-groomed product backlog across two Scrum teams
• Write detailed user stories and acceptance criteria that enable predictable delivery
• Participate fully in Scrum ceremonies, including planning, grooming, standups, reviews, and retrospectives
• Support onshore, offshore, or blended engineering teams by ensuring work is well-defined and unblocked
• Create mockups, workflows, and prototypes in Figma to communicate feature intent
• Collaborate closely with Designers to refine UX flows and ensure customer needs are met
• Partner with Product Managers to ensure sprint execution aligns with roadmap goals
• Coordinate with Delivery Managers to keep releases on track and risks visible
• Support go-to-market efforts by clarifying feature functionality and customer value
• Incorporate customer insights from CX, Support, and analytics into backlog decisions
• Monitor product health, adoption, and feedback to inform continuous improvement
• Use AI tools to accelerate story writing, analysis, and workflow efficiency

What You’ll Bring

• 2–4+ years of experience as a Product Owner or in a similar Agile delivery role
• Strong experience writing user stories, acceptance criteria, and managing product backlogs
• Hands-on experience creating mockups and prototypes using Figma
• Experience supporting two or more Scrum teams simultaneously
• Ability to work effectively with both onshore and offshore develoment teams
• Strong communication and facilitation skills across technical and non-technical audiences
• Solid understanding of Agile delivery, UX principles, and technical constraints
• Ability to translate customer and business needs into clear implementation requirements

Bonus Points

• Experience supporting multiple product areas or complex portfolios
• Background working in SaaS or platform-based software environments
• Experience using AI tools to improve backlog quality, discovery, or delivery workflows
• Comfort operating in fast-paced, evolving product organizations

Why You’ll Love Working Here

• High-impact role translating strategy into real customer value
• Strong cross-functional partnerships with Product, Engineering, Design, and Delivery
• Culture of ownership, clarity, and continuous improvement
• Opportunity to grow your product craft while supporting meaningful customer outcomes
• Hybrid work model that balances collaboration and flexibility

Belonging at Togetherwork

Excited about this role but don’t meet every requirement? Research shows that women and individuals from historically underrepresented groups are less likely to apply unless they meet every qualification. Togetherwork is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be the right candidate for this role or another opportunity with us.

The Company offers a comprehensive employee benefits program, including:

Medical, dental, and vision insurance options

• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.