Migration Specialist

Please Note: This is a temporary position expected to work until the end of December 2026. 

Location: Columbus, GA

Schedule: Full-time | Hybrid (Tues-Thurs in office) 

Salary: $16.83/hr

Job Summary:

The Migration Specialist within Togetherwork's Higher Education business vertical plays a key role in ensuring our customers experience a smooth transition from one platform to another. In this role, you’ll manage the migration process from start to finish, focusing on accurate data transfers, minimizing disruptions, and addressing customer concerns along the way. This position requires a blend of technical know-how, excellent problem-solving skills, and strong communication to help clients feel confident and supported during the migration.

Job Responsibilities

•  Customer Migration Support
  • Serve as the primary point of contact for customers throughout the migration process, providing clear communication and updates.
  • Prepare and plan each migration, reviewing account details to ensure readiness and compliance with data standards.
  • Execute data transfers accurately and troubleshoot any errors or inconsistencies that arise.
  • Test migrated data and verify successful setup on the new platform.
  • Identify potential risks or challenges early and work proactively to resolve them.
• Collaboration & Internal Coordination
  
  • Maintain detailed documentation of migration steps, communications, and issues
  • Attend internal migration meetings to provide feedback on account statuses, workload, and processes.
  • Work closely with internal subject matter experts and cross-functional teams to ensure a smooth transition for clients.
  • Keep internal tracking tools and project boards up to date.
• Customer Engagement & Training
  
  • Guide customers through the migration process by prompting them on required actions and timelines.
  • Provide software training and answer questions about the new platform and data migration process.
  • Develop and maintain strong relationships with chapter administrators, including undergraduate leaders, advisors, and international headquarters leadership.
  • Escalate client feedback, product concerns, or enhancement suggestions to the appropriate internal teams.

 

 

Requirements

• High school diploma
• At least 6 months of experience in a customer service, customer support, or client management role. 
• Strong organizational skills with the ability to manage multiple projects.
• Excellent problem-solving abilities with high attention to detail.
• A self-starter with the ability to work with people in a team capacity and independently. 
• Clear and professional communication skills, both written and verbal.
• Proficient with MS Outlook, Teams, and other Office365 applications.

Preferred

• Background in technical support.
• Prior experience in data migration, system implementation, or related technical roles.
• Experience with Zendesk or Monday.com

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles. 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US: $35,000 USD per year

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

Revenue Operations Manager

Location: Austin, TX (Hybrid)

Compensation: $110,000–$140,000 annually

 

Job Summary 

We’re seeking a Revenue Operations Manager to join our Revenue team and partner directly with Sales and Marketing to drive operational excellence across our go-to-market engine. Reporting to the Head of Revenue Operations, this role will lead initiatives that improve process efficiency, optimize our sales tech stack, and uncover actionable insights to accelerate growth. You’ll act as the operational backbone for our sales organization—ensuring the right tools, data, and systems are in place to help every rep perform at their best.

Responsibilities 

 

First 30 Days

• Onboard and learn Togetherwork’s current revenue operations framework, sales processes, and tech stack.

• Interview Sales and Marketing stakeholders to identify workflow gaps, tool usage, and efficiency opportunities.

• Review sales enablement documentation, quotas, commission structures, and tech stack; present findings to the Head of Revenue Operations.

First 90 Days

• Own commissions execution—including data pulls, analysis, revisions, and payroll submissions.

• Manage Salesforce and adjacent sales/marketing tool support tickets.

• Partner with RevOps stakeholders on the prioritization of sales and marketing initiatives.

• Begin managing Salesforce-connected tools such as Qualified, Sales Engagement, Clay, and Fathom AI.

First 6 Months and Beyond

• Optimize sales processes to improve efficiency, adoption, and compliance.

• Enhance best practices for Salesforce and integrated sales tools.

• Identify and implement new tools or automations to improve GTM efficiency.

• Build and maintain Salesforce dashboards to support forecasting and performance tracking.

• Collaborate cross-functionally to design scalable operational processes.

• Lead requirements gathering and support enablement documentation for RevOps projects.

Requirements

 

• 3–5+ years in Revenue Operations, Sales Operations, or GTM Operations within a SaaS environment.

• Proficiency with Salesforce CRM and marketing automation tools (HubSpot preferred).

• Experience with sales tech stack tools such as Qualified, Sales Engagement, Clay, or Fathom AI.

• Strong analytical ability to extract insights, build reports, and forecast accurately.

• Proven record of improving sales processes, commission management, and tool adoption.

• Strong organizational and project management skills with high attention to detail.

Nice to Have

 

• SaaS background (strongly preferred).

• Experience presenting findings to VP-level stakeholders.

• Familiarity with sales cadence and chat automation tools.

• Ability to lead training and adoption initiatives for sales teams.

 

Why You'll Love This Role 

 

You’ll join a high-impact RevOps team that’s shaping how Togetherwork scales revenue across its growing portfolio of vertical SaaS businesses. This is a hands-on role where your ideas will directly influence sales performance, tech stack optimization, and the overall buyer journey. You’ll work cross-functionally with Sales, Marketing, and Product leaders, driving strategic impact from day one.

 

A Note on Applying 

Studies show that women and other underrepresented groups often hesitate to apply unless they meet every qualification. If you’re excited about this role, we encourage you to apply—even if your experience doesn’t perfectly align with every requirement. You may be the right candidate for this or another opportunity.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

 

 

 

 

Director of Customer Success

Location: Austin, TX (Hybrid — 3 days in office per week)
Compensation: Up to $150,000 base + performance bonus

About Us

At Togetherwork, we bring people together through technology, collaboration, and shared success. Our mission is to help organizations thrive by building connections that last. We believe great customer relationships are at the heart of everything we do, and we’re looking for a leader who shares that vision.

The Opportunity

We’re seeking an experienced, forward-thinking Director of Customer Success to design, build, and lead a scalable customer success function. You’ll shape the strategy, systems, and playbooks that drive engagement, retention, and growth—enabling customers to succeed through proactive, technology-enabled experiences.

This is a highly visible role for a customer-obsessed leader who thrives at the intersection of strategy, operations, and technology.

What You’ll Do

• Design and Scale Programs: Develop playbooks and frameworks that deliver meaningful customer engagement at scale through digital and automated initiatives.

• Leverage Technology: Identify and implement customer engagement tools to drive adoption, retention, and measurable outcomes.

• Map the Journey: Define the end-to-end customer lifecycle, ensuring a seamless and impactful experience from onboarding through renewal.

• Empower Customers: Collaborate to create learning resources—webinars, training, and knowledge content—that enhance customer self-sufficiency and satisfaction.

• Lead with Data: Establish key metrics (adoption, retention, churn, NPS, health scores) and use insights to guide strategy and continuous improvement.

• Partner Cross-Functionally: Work closely with Product, Sales, Marketing, and Support to ensure customer needs influence product strategy and service delivery.

• Inspire Your Team: Build and lead a high-performing, motivated team that embodies our customer-first culture.

What You Bring

• 8+ years in Customer Success, Account Management, or related customer-facing leadership roles

• A track record of building scalable success programs using technology platforms (Vitally, Gainsight, Totango, ChurnZero, Zendesk, Intercom, etc.)

• Strong analytical mindset and experience using data to drive decision-making

• Excellent leadership, communication, and change-management skills

• Ability to collaborate across departments in a dynamic, fast-paced environment

What Success Looks Like

• A scalable customer success model that delivers measurable growth and retention

• Customers who feel supported and empowered through proactive engagement

• Actionable insights that continuously improve the customer experience

• A thriving, high-performing customer success team

Why You’ll Love Working Here

At Togetherwork, you’ll be part of a collaborative team that values innovation, impact, and growth—for both our customers and our people. We offer competitive compensation, a hybrid work model in our vibrant Austin office, and the opportunity to shape the future of customer success at scale.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

Tier 1 Support Agent

Location: Austin Headquarters- South Congress Ave

Schedule: Full-time | Hybrid (2-3 days in office) - some weekends required

Salary Range: $41,000 - $45,000 annually (based on experience)

Openings: 2 

 

As a Tier 1 Support Agent, you’ll be the friendly, knowledgeable first point of contact for our Pet Care software customers. You’ll help users via email, chat, and phone—answering “how-to” questions, solving common issues, and ensuring every interaction leaves them feeling supported and confident.

You’ll play a key role in triaging requests, resolving problems, and escalating complex cases to Tier 2 when needed. Along the way, you’ll grow your product expertise and contribute to improving the customer experience.

What You’ll Do

• Deliver exceptional support through email, chat, and phone

• Help customers with “how-to” questions and common technical issues

• Troubleshoot and document inquiries using internal tools and resources

• Escalate complex issues to Tier 2 when needed, with clear context

• Maintain ownership of each case, ensuring follow-up and resolution

What You’ll Bring

• 6+ months of customer service experience (helpdesk, customer service, or pet care preferred)

• A love of problem-solving and helping others

• Comfort learning new tools like Zendesk, HubSpot, and Teams

• Ability to work independently while contributing to a highly collaborative remote team

Bonus Points

• Experience in SaaS or software support

• Background in pet care, grooming, boarding, or veterinary services

• Passion for animals and helping pet businesses succeed

Why You’ll Love Working Here

• Growth from within: every Tier 2 Agent was promoted internally

• Supportive team culture: independent work meets constant collaboration

• Meaningful work: help pet businesses run smoothly and care for the animals we all love

• Work-life balance: hybrid flexibility, rotating weekends, and a close-knit team that values you

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $41,000- $45,000 USD per year 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

IT Systems Specialist

Location: Austin Headquarters – South Congress Ave
Schedule: Full-Time | Onsite (5 Days a Week)
Salary Range: $60,000 – $75,000 annually (based on experience)

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About the Role

We’re looking for a personable and hands-on IT Systems Specialist to support our team at the Austin headquarters on South Congress Ave.

As the primary onsite IT representative, you’ll provide direct technology support to our local staff and executives, ensuring a seamless and professional IT experience. You’ll work closely with our remote IT team to manage daily operations, troubleshoot systems and network issues, and maintain reliable, secure technology across the office.

This is a great opportunity for an early- to mid-career IT professional who enjoys working face-to-face with users, takes pride in delivering excellent service, and wants to grow their technical skills in a collaborative, fast-paced environment.

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What You’ll Do

End-User & Hardware Support

• Serve as the first point of contact for all onsite IT support needs.

• Provide Tier 1/2 support for desktops, laptops, peripherals, and conference room systems.

• Assist with device setup, imaging, deployment, and lifecycle management.

• Maintain printers, video conferencing systems, and other office IT equipment.

Network & Systems Support

• Support and monitor local network connectivity (switches, Wi-Fi access points, firewalls).

• Collaborate with remote IT engineers to troubleshoot and maintain system performance.

• Assist with VPN, VLAN, and other connectivity issues as needed.

Security & Access Control

• Help administer user access, identity management, and badge systems.

• Perform basic patching, updates, and system maintenance in coordination with IT leadership.

Collaboration & Communication

• Work directly with Austin-based employees and executives to resolve issues quickly and professionally.

• Communicate clearly with non-technical users while maintaining a high level of customer service.

• Act as the local liaison between staff and the broader IT organization.

Documentation & Continuous Improvement

• Maintain local IT documentation and asset tracking.

• Contribute to internal knowledge base articles and support guides.

• Identify opportunities to improve local IT efficiency and user experience.

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What You Bring

Required:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.

• 2–4 years of experience in IT support, systems administration, or helpdesk roles.

• Working knowledge of network fundamentals (Wi-Fi, firewalls, switching, VPN).

• Experience with Windows and/or macOS environments.

• Strong troubleshooting skills and a professional, customer-focused demeanor.

Preferred:

• Experience with enterprise Wi-Fi (e.g., Meraki, Cisco, or Aruba).

• Familiarity with cloud tools (Microsoft 365, Azure, or Google Workspace).

• Industry certifications such as CompTIA Network+, CompTIA Security+, or equivalent.

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Who You Are

• A confident communicator who enjoys face-to-face interaction and problem-solving.

• Professional and poised, comfortable supporting executives and senior staff.

• Resourceful, dependable, and proactive in identifying and resolving issues.

• A collaborative team player with a genuine customer service mindset.

---

Why You’ll Love Working Here

You’ll be the go-to IT professional for our Austin headquarters — a trusted partner supporting daily operations and ensuring our technology runs smoothly. You’ll have autonomy onsite, close interaction with staff and leadership, and the support of a highly skilled remote IT team.

If you’re looking for a role that combines technical expertise with strong people skills, this is your opportunity to make a meaningful impact every day.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

 

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

 

 

 

 

 

 

Location: Austin, TX (Hybrid – typically 3 days/week in-office)
Reports to: Chief of Staff

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About the Role

Togetherwork is in the midst of a bold transformation — Togetherwork 2028 (“TW-28”) — to become a faster, simpler, customer-first, and AI-enabled company.

As a Strategic Initiatives Manager / Senior Manager, you’ll be a mission-critical operator, turning ambiguous strategic questions into clear, actionable plans — and then driving those plans to execution. You’ll work across go-to-market, operations, and corporate functions on initiatives that don’t neatly sit in one department but are essential to our company’s growth.

This is a high-visibility role for a hands-on doer with strong problem-solving skills, a low-ego approach, and a hunger to learn. You’ll need to thrive in complexity, influence without authority, and bring structured thinking to fast-moving, cross-functional projects.

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What You’ll Do

• Lead high-impact, cross-functional initiatives that support TW-28 priorities, from scoping to execution

• Partner with leaders across Sales, Product, Ops, Finance, and beyond to align stakeholders, remove roadblocks, and ensure follow-through

• Translate ambiguous challenges into structured action plans with clear milestones and accountability

• Manage and operationalize company-wide cadences such as:

  • Monthly Business Reviews (MBRs)

  • Company-wide OKR tracking and accountability

• Drive AI-enabled process improvements to enhance speed, decision-making, and scalability

• Coordinate GTM-related projects, such as:

  • International expansion pilots

  • Cross-sell and marketplace pilots

  • New GTM processes (e.g., Signature-to-Revenue tracking)

  • Professional services efficiency across verticals

• Note: You are not expected to have prior expertise in every listed initiative — these are examples of the types of projects you may lead.

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What You Bring

• 4–7+ years in BizOps, management consulting, RevOps, or strategic program management

• Experience working in technology-enabled environments (SaaS, fintech, or other tech sectors)

• Proven track record of execution in cross-functional, high-stakes initiatives

• Comfort working across industries and company stages (start-up, scale-up, enterprise)

• Strong structured problem-solving skills — can break down complex problems into actionable steps

• Mandatory: Hands-on experience with AI tools (ChatGPT, Claude, Notion AI, etc.) in your day-to-day work

• High EQ, excellent communication skills, and the ability to influence without direct authority

• A bias for action, curiosity, and adaptability in ambiguous situations

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Bonus Points For

• Management consulting experience from a top-tier firm

• Exposure to SaaS GTM motions, pricing, or international expansion

• Experience leading initiatives in both start-up and large enterprise environments

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What You’ll Get

• Opportunity to drive execution on the company’s most impactful initiatives

• Direct visibility to senior leadership and the C-suite

• Competitive compensation and benefits

• A collaborative, accountable, and growth-oriented culture

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Values Alignment

• Obsess Over the Customer – Even in internal projects, prioritize customer impact

• Own it. Together. – Build trust, share credit, and hold yourself and others accountable

• Move Fast with Purpose – Remove friction and drive meaningful progress quickly

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

• Base salary range: $135,000–$145,000
• Variable compensation: Up to 10% of base
• Target all-in compensation: $150,000–$160,000 annually

While this is the target compensation range, we’re open to conversations with candidates whose background or expertise may warrant flexibility.

 

Job Summary 

We are seeking an accomplished Senior Salesforce Engineering Manager to lead multiple distributed engineering squads across onshore, nearshore, and offshore teams. This role will own end-to-end engineering execution, architectural stewardship, and delivery of complex Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Platform). You will partner closely with Product, QA, DevOps, and customer-facing teams to ensure scalable, upgrade-safe designs, predictable delivery, and customer-centric outcomes. This leader will also play a pivotal role in shaping roadmap priorities, mentoring engineers, and optimizing global delivery models.

Responsibilities 

Engineering Execution & Delivery

• Lead multiple Salesforce engineering squads; set goals, SLAs, and drive on-time, high-quality delivery.

• Manage sprint planning, capacity across time zones, and release cadence.

• Oversee technical debt remediation and ensure predictable delivery.

Architecture & Platform Stewardship

• Translate complex business requirements into scalable Salesforce designs (Apex, Flows, LWC, Data Model, Integrations).

• Define architectural guardrails, coding standards, and enforce best practices.

• Conduct design reviews and ensure upgrade-safe, extensible implementations.

Roadmap & Product Partnership

• Collaborate with Product Managers on strategy, roadmap prioritization, and estimates.

• Validate enhancements, explore technical trade-offs, and optimize time-to-market.

Reliability & Upgrades

• Act as upgrade ambassador, ensuring smooth Salesforce seasonal upgrades.

• Proactively address performance, reliability, and scalability issues.

Cross-Functional Leadership

• Partner with QA, DevOps, Support, and Services to create documentation, artifacts, and enablement materials.

• Serve as a liaison to partners and customers; integrate feedback into planning.

• Build and optimize global delivery models, handoff playbooks, and collaboration rituals.

People Leadership & Culture

• Hire, mentor, and develop engineers across regions.

• Conduct performance reviews and foster a culture of inclusion, quality, and continuous improvement.

• Champion CI/CD, automated testing, code analysis, and modern SDLC practices.

Innovation & Technology

• Continuously evaluate Salesforce features (Flow vs Apex, Data Cloud, Einstein/AI) and integration patterns.

• Inform platform strategy and adoption of emerging technologies.

Requirements 

Education & Experience

• Bachelor’s/Master’s in Computer Science, Engineering, or related field (or equivalent experience).

• 12–15+ years in software engineering, with 8–10+ years on SaaS platforms (primarily Salesforce).

• 5+ years in engineering leadership with proven delivery of multi-cloud or ISV/managed package solutions.

• Strong Salesforce architecture expertise (data modeling, security, integrations, test strategy, release management).

• Proven experience managing offshore/nearshore teams and vendor partnerships.

• Association/Nonprofit domain experience a plus.

Certifications (Preferred)

• Salesforce Application Architect or System Architect (CTA a plus).

• Salesforce Administrator, Platform Developer II, Integration, or Release Management certifications.

Skills

• Excellent communication, documentation, and stakeholder management.

• Strategic thinker with problem-solving and decision-making skills.

• Strong customer-centric mindset and passion for maintainability.

• Proven leadership of distributed teams, with async communication and metrics-driven management.

 

Success Metrics

• Delivery: Roadmap adherence, lead time, deployment frequency, change failure rate.

• Quality: Defect leakage, test coverage, upgrade success, performance SLAs.

• Team Health: Retention, engagement, hiring velocity, skill growth across global teams.

• Customer Impact: NPS/CSAT, quality of upgrade experience, reduced implementation effort.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

 

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

This role is supporting our Associations Vertical: https://www.togetherwork.com/vertical-solutions/associations/

 

Director of Partnerships (Hybrid – Austin, TX)

Base Salary: $150,000
Commission Structure: $100,000 (On-Target Earnings: $250,000)
Location: Austin, TX – Hybrid (2–3 days in office each week)

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Why This Role Matters

Partnerships are at the heart of our growth strategy. As Director of Partnerships, you’ll take ownership of building, scaling, and leading programs that unlock new revenue streams and expand our market reach. You won’t just manage relationships—you’ll shape how we connect, collaborate, and grow alongside our most important partners. This is a chance to leave your mark on a high-growth SaaS company with a bold vision.

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What You’ll Do

• Design & Execute Strategy – Lead the development of our partnership roadmap and align it to company goals.

• Win New Partners – Identify, negotiate, and close partnerships that drive measurable impact.

• Grow Relationships – Deepen engagement with existing partners to create mutual value and accelerate expansion.

• Lead a Team – Mentor and grow a team of partnership professionals, fostering collaboration across sales, marketing, and product.

• Measure Success – Track performance, ROI, and market trends to refine and scale what works.

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What’s In It for You

• Impact at Scale – You’ll directly influence revenue, market reach, and brand positioning in a high-growth SaaS environment.

• High-Growth Potential – This role is designed for visibility. Success here will open doors to senior leadership opportunities.

• Compensation That Rewards Results – A strong $150K base plus a $100K commission plan that rewards measurable partnership outcomes.

• Collaborative Culture – You’ll work cross-functionally with leaders in sales, marketing, product, and executive leadership.

• Austin Vibe – Hybrid flexibility with 2–3 days in our Austin office; balance collaboration with work-from-home focus.

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What You Bring

• 10+ years in partnerships, business development, or strategic alliances (SaaS experience highly preferred).

• Track record of delivering revenue growth and building scalable partnership models.

• Strong negotiation skills with the ability to close complex deals.

• Comfort influencing executives internally and externally.

• Leadership experience growing and managing high-performing teams.

• Analytical mindset to measure and communicate ROI.

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Ready to Join Us?

If you’re a strategic thinker who thrives in fast-moving environments and knows how to turn partnerships into revenue, we’d love to meet you.

Apply Now to build something big with us in Austin.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/solutions/

Fonteva is the leading Salesforce.com ISV (Independent Software Vendor) for Events Management and Membership. Fonteva is fully native to Salesforce.com allowing our customers to leverage our expertise alongside the power and scalability of Salesforce.com, offering unrivaled functionality and rapid time to value.  We work with many prestigious brands across the world.https://fonteva.com/

 

Sales Enablement & Training Lead

Level: Sr. Manager or Director (Depending on Experience)
Location: Austin, TX (Hybrid)
Compensation: $150,000 base + bonus + benefits

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Build and lead enablement with real impact

We’re hiring a Sales Enablement & Training Lead to design and deliver the programs that empower our revenue teams to succeed — from onboarding to ongoing development. This is a high-impact, high-ownership role with the flexibility to be hired at either the Sr. Manager or Director level, depending on your experience.

You’ll collaborate closely with Sales, Marketing, and Customer Success leaders to shape enablement strategy, build scalable training content, and coach reps to consistently perform. You’ll also play a key role in optimizing how we use platforms like Outreach, Fathom, and AI tools to enable learning at scale.

If you’re passionate about building enablement that drives results — and want to own it from day one — we’d love to meet you.

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What you’ll do

• Create and deliver onboarding and training programs that accelerate rep productivity.

• Partner with GTM leaders to align enablement efforts with revenue goals

• Leverage tools like Outreach, Fathom, and AI platforms to build and scale content

• Design playbooks, e-learning modules, battlecards, and coaching resources

• Run live workshops, training sessions, role-plays, and 1:1 coaching

• Assess skill gaps through performance data, feedback, and collaboration

• Track enablement KPIs and continuously improve learning programs

• Stay up to date on modern sales practices and instructional design trends

• Manage the enablement budget and allocate resources effectively

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What you bring

• Experience leading sales enablement or training programs in a B2B SaaS or tech environment

• Strong instructional design and content creation skills

• Proven facilitation ability — both live and virtual

• Familiarity with modern sales tech (e.g., Outreach, Gong, Lessonly, Fathom)

• A data-driven mindset for improving performance and proving impact

• Comfortable operating in a hybrid environment and collaborating cross-functionally

• Depending on experience, ability to lead as a strong Sr. Manager or as a Director

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Why this role?

• Ownership: You'll be the architect of enablement at Togetherwork

• Flexibility: We’re open to Sr. Manager or Director level depending on what you bring

• Visibility: Partner directly with revenue leadership

• Growth: Opportunity to build a function and grow into team leadership

• Balance: Hybrid role in Austin, TX (minimum 3 days/week onsite)

• Culture: Collaborative, mission-driven team that values results and innovation

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Compensation & Benefits

• Base Salary: $150,000

• Bonus: Performance-based

• Benefits: Full health coverage, 401(k), generous PTO, and professional development support

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Ready to build something that matters?

If you’re a builder, coach, and strategic partner who wants to shape sales enablement at a growing company, apply today.

 

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. https://www.togetherwork.com/solutions/

Fonteva is the leading Salesforce.com ISV (Independent Software Vendor) for Events Management and Membership. Fonteva is fully native to Salesforce.com allowing our customers to leverage our expertise alongside the power and scalability of Salesforce.com, offering unrivaled functionality and rapid time to value.  We work with many prestigious brands across the world.https://fonteva.com/

 

Job Summary:

The Development Manager is responsible for leading a team of engineers while also contributing directly to code and architecture. This role is 50% people management and 50% hands-on technical work. The manager will partner closely with product management to define and execute the roadmap, maintain legacy applications, and help architect a new application using modern technologies.

Responsibilities:

• Lead and mentor a team of engineers, fostering growth and performance

• Collaborate with the product owner to manage and deliver on the product roadmap

• Guide architectural decisions for a new application

• Maintain and improve legacy PHP applications

• Write and review code (primarily .NET and React)

• Implement best practices in CI/CD and cloud-based development

• Ensure high quality, scalable, and maintainable software delivery

Requirements:

• 5–10 years in a lead or senior engineering role

• 5–6 years of experience with .NET

• 4–5 years of experience with AWS

• 2–3 years of experience with React

• Strong experience with SQL Server

• Proven ability to manage, mentor, and develop engineering teams

• Experience working with Agile methodologies

• Strong communication and collaboration skills

Nice To Have:

• Experience with PHP

• Mobile development experience (iOS/Android)

• Experience in the payments industry

• Familiarity with React Native

• Prior B2B SaaS experience supporting large customer bases

• Interest or experience in rock climbing or the gym industry

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

 Who we are

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.