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Job Summary  Our firm is growing and we are looking for a full-time  Accountant- Client Services Manager to be based remotely within the U.S. This position supports a portfolio of clients by overseeing all areas relating to their general ledger. Working with client’s staff and lay leaders, the Accountant- Client Services Manager is expected to take initiative in maintaining the client’s financial health.   Responsibilities  Provide accurate and timely monthly financial reporting including balance sheets and profit and loss statements.  Assist clients with budget entry, expense tracking, and monthly contributions management.  Working closely with internal AP and AR team members to oversee read more …
NOTE: This role is onsite in Columbus, GA, United States Job Summary The Accounting Intern position supports the team by providing data entry and bookkeeping support in the Accounts Receivable, Accounts Payable, Cash Management, and Financial reporting areas of our business. This position is expected to take initiative in learning our software and working with different managers to assist with various projects. Responsibilities Management Assistance Perform data entry tasks to assist the Accounts Receivable Manager on monthly invoicing of clients accounts and general billing issues Enter clients vendor invoices and other data entry to assist the Accounts Payable Manager with expense read more …
NOTE: This position is hybrid in Winnipeg. Candidates must reside in Manitoba. Additionally, a video screening is part of the hiring process. Job Summary The Business Analyst is responsible for gathering requirements of client needs. The Business Analyst defines, analyzes, documents and prioritizes all client business requirements and works with the Solutions Architect and development team to determine the best solution. This is a union role  Responsibilities Planning and running small to large client projects  Identifying and assessing client’s business requirements  Clearly defining scope of work to be completed  Documenting detailed requirements for the development team to work from  Breaking down read more …
  Job Summary We are a rapidly growing SaaS company offering a premier studio management solution that delivers many integrated tools enabling studios to optimize their operation, making them more efficient, effective, and profitable. Our product is a feature rich solution offering online registration, class management and scheduling, tuition calculation and payment options for parents of their dance students.  We are looking for an experienced  sales professional who is skilled in B2B sales and will be laser focused on continuing our double-digit growth.  Responsibilities Meet or exceed monthly  upsell and new merchant account  goals.  Upgrades and Upselling: Educate current and prospective customers read more …
Job Summary We are a rapidly growing SaaS company trusted by over 13,000 massage therapists in the United States and Canada. Our platform provides vertical-specific solutions for massage and bodyworkers, including digital SOAP notes, online booking, payments, reputation management and marketing tools. We enables small businesses to grow and thrive by making them more efficient, effective, and profitable. We are looking for an experienced sales manager who is skilled in managing a B2B team and who will be laser focused on continuing our double-digit growth.  Responsibilities  Lead and motivate a team of sales professionals, fostering a culture of high performance, collaboration, read more …
Job Summary We are looking for a business development representative to join our team who will be responsible for selling our business management and integrated payments solution to prospective customers. We are seeking a highly motivated individual with excellent communication skills and a strong desire to learn and expand their knowledge of sales for a future career. The Business Development Representative (BDR) will play a crucial role in our growth journey and excel in a fast-paced environment. The ideal candidate should have 1-3 years of experience in a sales environment, exceptional communication and relationship-building skills, and the ability to thrive in read more …
Note: Candidates must live in Manitoba, Canada.  Job Summary  The Client Representative role is responsible for communicating with clients, investigating and documenting client issues, and facilitating and implementing appropriate resolutions using our documented standards. This position supports our Union vertical solutions.  Responsibilities  1. Client Interaction and Support  Answer “how to” questions from clients.  Speak with clients to quickly get to the root of the problem.  Respond to incoming tickets, emails, and/or calls.  Listen to clients and probe as appropriate to discover needs while fulfilling client expectations.  Provide timely and accurate feedback and reports to clients.  2. Technical Analysis and Documentation  Document read more …
Job Summary  We’re looking for our next Customer Advocate to join our team! If you’re looking for meaningful work alongside a great team, love technology and interacting with customers, please continue reading! Preference will be given to candidates with experience supporting customers in a SaaS environment. If you are passionate about customer success and looking to grow your career in a company that is customer-driven and places as high a value on customer relationships, this role is for you. This is a PST position. Candidates must be able to work 9:30 – 5:30 PST // Noon – 8:00 EST. Responsibilities  As read more …
As the Product Manager for the Studios product group you’ll spearhead the effort to define, develop, and execute a roadmap for a new product serving multiple verticals. You will play a pivotal role in driving innovation, elevating user experience, and ensuring our products are aligned with the overarching vision and objectives of the company. Responsibilities: Roadmap Execution: Work closely with senior leadership to not only define, but also meticulously execute the roadmap in alignment with the overarching vision and strategic objectives. This involves careful coordination and collaboration across teams to ensure that each milestone is met with precision and contributes effectively read more …
Job Summary  The Municipalities Product Training and Documentation Specialist is responsible for all customer training, including new sales, upsells and retraining of existing customers. All training will be performed on our flagship recreation management product CommunityPass.  As part of the team that first engages with onboarding customers, this position requires that you possess a dynamic mix of abilities to smoothly introduce customers to the application.  The Specialist will also be responsible for revamping the CommunityPass training curriculum and delivery method using the latest learning management systems. Finally, the specialist will be responsible for creating and updating product help and training documentation. read more …