NOTE: This role is not open to remote and will need to travel to the office daily.  Responsibilities  Client Assistance Correspond proactively and reactively with client advisory staff to ensure proper invoicing of members Regularly monitor accounts to ensure proper maintenance and payment terms are met. Coordinate with client advisory staff and members to resolve past due balances. Process A/R transactions such as adjustments to amounts or due dates. Prepare cash receipts for processing automatic payments. Perform account reconciliations in a timely and accurate manner. Manage collection efforts and associated functions. Address any customer payment inquiries and effectively resolve any discrepancies. Other read more ...
NOTE: This role is not open to remote and will need to travel to the office daily.  Pennington & Company, part of Togetherwork and the premier fundraising and public relations firm for fraternities, sororities, and alumni programs for more than 25 years, is seeking a qualified individual for an administrative assistant position. For the past five years, Pennington & Company has been in the top 3 Best Places to Work (under 100 employees) and been awarded three Best of Lawrence awards. P&C is a people-driven organization, with several employee-focused initiatives aimed at helping our team members grow both personally and professionally. Learn more at www.penningtonco.com    Administrative Assistants at P&C provide support to the Capital and Alumni Relations Departments while read more ...
Note: (Location) This person may work remote from any location with occasional travel required. Expected to visit HQ in Columbus, Georgia, at least quarterly.  As a member of the Omegafi Professional Services team, the Business Analyst (BA) is a project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the Omegafi solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the Story work is declarative or custom.     The Business Analyst collaborates with the Project Manager and Solution Architect read more ...
Responsibilities Facilitate customer meetings, either virtually or in person as required by the Project. Lead requirements elicitation and User Story documentation. Execute Fonteva and Salesforce configurations in alignment with the documentation and contracted scope/budget. Create a backlog of Stories, by project, for review and collaboration with the Project Manager. Work with the Solution Architect and Developer roles to document solutions Develop test scripts and acceptance criteria for the user stories Prioritize and assign user stories to the development team Perform configuration of the Fonteva application, including Salesforce configuration Validate all customization work and provide Customer-facing demonstrations. Prepare and analyze data conversion read more ...
Fonteva, LLC Customer Support Engineer Job location: Arlington, VA.  Duties: Design, development, testing, and deployment of company software solutions for customers, using Apex and VisualForce, and leverage HTML, CSS, JavaScript and other technologies. Responsibilities: design and develop functionalities and application components using Apex, SOQL and JavaScript on Force.com; design, code, test, and document complex scripts; provide estimates for work effort required; provide technical expertise related to Software Solutions; working on custom extensions;  preparing technical designs for modifications and integrations; and lead transition from Product Delivery to the Customer Success Team. Requirements: U.S. Master’s degree in Computer Science, Software Engineering, Information Systems read more ...
NOTE: We are building a pipeline for a possible hire in Q3 or Q4.  If you are interested in learning more about this position, please apply.  Informational sessions will be scheduled on a monthly basis.  We also have an option for you tell us what you are seeking in your next opportunity.  Click here to answer five simple questions regarding what you want, how you want to work, and what type of person or team you want to work with. Click Here All who sign up will be notified a week in advance regarding the information session.     100% Remote (Must read more ...
Jackson River's Nonprofit Partner Program Manager builds, manages, and expands relationships with new and existing implementation (SI) and technology (ISV) partners for our leading digital fundraising platform and opportunistically for our other software platforms. The Partner Program Manager will be responsible for helping to create and manage a formal partner program that leads to greater customer success, stronger partner relations, new partners, and increased channel sales. To be successful, the Partner Program Manager must be comfortable collaborating across all departments – Professional Services, Marketing, Sales, Support and Product.  Although this role will encompass the full breadth of partner program management for read more ...
Position Overview Video Job Summary We have an immediate opening for a creative, organized, and driven content specialist-copywriter who will be responsible for writing and editing newsletter content, feature articles, solicitations, and emails. We need someone who will produce consistent messaging to engage alumni communication and involvement. As a content specialist-copywriter, you will: Write/edit content. Create and produce high-quality alumni communication based on each client’s style guide, preferences, and goals. Write feature articles. Draft interview questions, conduct interviews, and write feature articles. Interviews will take place with alumni from all walks of life. Utilize client strategy. Use client-specific goals and messaging read more ...
Job Responsibilities This role will report to the Shulware Professional Services Department.  Duties will include fulfilling client requests relating to ShulCloud forms creation/review, School Module configuration, Yahrzeit letter creation, High Holiday seating configuration, Website Portal configuration and general ShulCloud consulting services. Job Duties Manage Professional Services requests/projects from start to finish Monitor Monday.com for incoming client requests Assess requests and reply to clients with clarifying questions Provide client estimates Meet with clients via Zoom, when necessary Work with the Professional Services Team Lead on maintaining Professional Service metrics Other duties as assigned by the Professional Services Team Lead Requirements 1-3 years read more ...
The Sales Manager is responsible for creating, building, and delivering an exceptional sales process that includes both inbound and outbound sales strategies.  You’ll know you’re successful when customers eagerly join our membership programs and the Sales Team hits their monthly metrics. Responsibilities: Work with the CEO, Director of Operations, and others to develop strategic plans for increasing new member acquisition Create and execute a proven inbound and outbound sales process Collaborate with the Marketing Manager to develop sales communications that enhance, complement, and drive sales results Manage the sales team (Studio Growth Strategists): Set clear sales and activity goals with each read more ...