JOB SUMMARY:
The Technical Product Manager/Owner is the bridge between customers’ business needs and Togetherwork’s technical possibilities. They help to guide products from conception to launch, designing and delivering applications that customers love.
The Product Management team is responsible for guiding the success of the product and leading cross-functional teams that are responsible for analyzing, improving, and maintaining the product. The team is responsible for the product vision, strategy, and the direction of the roadmap. They are the voice of the customer to the product team and, transversely, the voice of the product team in communicating and describing all things product to our stakeholders.
RESPONSIBILITIES:
- Uncover and understand customer needs and translate them into requirements
- Align requirements to be adopted into the product roadmap
- Assess and address technical risks
- Work closely with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
- Define success criteria for testing and product acceptance
- Facilitate the creation and maintenance of proper product documentation
- Evaluate and assess feature adoption through metric driven analytics
- Serve as a product evangelist and subject matter expert to the technical/developer community
- Provide internal and customer training on how to use the product
- Become a Subject Matter Expert for the products
- Meet with candidates to assess needs and requirements
REQUIREMENTS:
- Bachelor’s degree in Computer Science, Engineering, Business or closely related field, or 6 years of equivalent experience required
- 4+ years of experience in the field of Business Systems/Software; preferably in a Product Management role
- Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence)
- Technology/Solutions consulting and cloud technologies
- Knowledge of full software development lifecycle from requirements through deployment
- Proven ability to influence and lead cross-functional teams
- Excellent troubleshooting, analytical, and technical skills
- Excellent written and verbal communication skills
- Detailed and results-oriented
- Strong organizational skills
- Ability to work effectively under pressure and in a fast-paced, dynamic, team-oriented environment
- Ability to understand business requirements and convert them into solution designs
- Adept in developing and presenting customer and industry presentations
PREFERRED:
- Accounting experience
- Experience building customer facing B2B software products
- Nonprofit and small to medium sized business experience a plus
Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Company offers a comprehensive employee benefits program, including:
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 9 company paid holidays
- 6 weeks paid parental leave
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
Salary Range
US Remote: $75,000 – $105,000 USD per year
Excited about this position but the salary is a little below your expectations? Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position
Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.
Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.
CCPA Disclosure Notice Here.
